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2008 Dodge Grand Caravan Question: why wont the key turn to off/release position?

 

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prfrogs, 3.3L V6, Winnetka, IL, June 24, 2013, 09:22
 Rookie

key turns on starts runs fine but when we try to go to the off/release position it wont go. Removing the positive battery terminal will release the relay and able to remove. Does this will fob and straight key.

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