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2012 Cadillac CTS Question: Why my dealer says it's normal for heated seats not to turn during remote start?

 

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swallow1, Sweet Grass, MT, February 10, 2013, 19:44
 Rookie

Weather temp does get below 50 degrees. The vehicle has less than 1700 miles on it. Neither driver nor passenger seats work. Yes I know that the lights don't come on and I don't care about that. Nothing worse than getting into a warm car and sitting on a frozen leather seat! Dealer doesn't seem to think there's a problem???

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  • Answer #1

    Tomiko February 10, 2013, 20:25
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     Journeyman

    maybe it is manually operated

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  • Medium-star Best Answer
    Greg's Orange Auto (12173 Answers) , Orange, CA - (714) 361-9386
    globalhelper February 11, 2013, 06:23
     Master

    go back and complain and get that in writing then seek opinion of another dealer if necessary. although the seat heaters will not come on during remote start,they have to be turned on manually

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    goodguy, February 11, 2013, 10:41
     Master

    I agree with greg

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  • Answer #3

    ziptie12 February 11, 2013, 18:18
     Master

    Info in owners manual and remote start users guide?

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    swallow1, February 12, 2013, 05:52
     Rookie

    Yes. Info in the manual specifically states: In cold weather the windshield defroster and/or rear window defogger automatically turn on. If the vehicle has heated seats, they will also turn on. Section 8-5. I've forwarded this information to the Service Manager but have yet to receive a response. My guess is that he's in the process of checking it out.

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    ziptie12, February 12, 2013, 06:44
     Master

    Hopefully they can resolve the problem before summertime!

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    swallow1, March 21, 2013, 15:43
     Rookie

    There is no resolution - unless I have an after market remote start installed in the vehicle. I've been told that's the only way the seats will heat up to decent level.

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