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2012 Cadillac CTS

Question: Why my dealer says it's normal for heated seats not to turn during remote start?

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swallow1, Sweet Grass, MT, February 10, 2013, 19:44

Rookie

Weather temp does get below 50 degrees. The vehicle has less than 1700 miles on it. Neither driver nor passenger seats work. Yes I know that the lights don't come on and I don't care about that. Nothing worse than getting into a warm car and sitting on a frozen leather seat! Dealer doesn't seem to think there's a problem???

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Answer #1

Tomiko February 10, 2013, 20:25

Journeyman

maybe it is manually operated

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Greg's Orange Auto (8467 Answers) , Orange, CA - (714) 361-9355
globalhelper February 11, 2013, 06:23

Master

go back and complain and get that in writing then seek opinion of another dealer if necessary. although the seat heaters will not come on during remote start,they have to be turned on manually

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goodguy, February 11, 2013, 10:41

Master

I agree with greg

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Answer #3

ziptie12 February 11, 2013, 18:18

Master

Info in owners manual and remote start users guide?

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swallow1, February 12, 2013, 05:52

Rookie

Yes. Info in the manual specifically states: In cold weather the windshield defroster and/or rear window defogger automatically turn on. If the vehicle has heated seats, they will also turn on. Section 8-5. I've forwarded this information to the Service Manager but have yet to receive a response. My guess is that he's in the process of checking it out.

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ziptie12, February 12, 2013, 06:44

Master

Hopefully they can resolve the problem before summertime!

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swallow1, March 21, 2013, 15:43

Rookie

There is no resolution - unless I have an after market remote start installed in the vehicle. I've been told that's the only way the seats will heat up to decent level.

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