Weather temp does get below 50 degrees. The vehicle has less than 1700 miles on it. Neither driver nor passenger seats work. Yes I know that the lights don't come on and I don't care about that. Nothing worse than getting into a warm car and sitting on a frozen leather seat! Dealer doesn't seem to think there's a problem???
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2012 Cadillac CTS Question: Why my dealer says it's normal for heated seats not to turn during remote start?
Answer #1Tomiko February 10, 2013, 20:25Journeyman
maybe it is manually operated
Greg's Orange Auto (12997 Answers) , Orange, CA - (714) 361-9386globalhelper February 11, 2013, 06:23Master
go back and complain and get that in writing then seek opinion of another dealer if necessary. although the seat heaters will not come on during remote start,they have to be turned on manually
Replygoodguy, February 11, 2013, 10:41Master
I agree with greg
Answer #3ziptie12 February 11, 2013, 18:18Master
Info in owners manual and remote start users guide?
Replyswallow1, February 12, 2013, 05:52Rookie
Yes. Info in the manual specifically states: In cold weather the windshield defroster and/or rear window defogger automatically turn on. If the vehicle has heated seats, they will also turn on. Section 8-5. I've forwarded this information to the Service Manager but have yet to receive a response. My guess is that he's in the process of checking it out.
Replyziptie12, February 12, 2013, 06:44Master
Hopefully they can resolve the problem before summertime!
Replyswallow1, March 21, 2013, 15:43Rookie
There is no resolution - unless I have an after market remote start installed in the vehicle. I've been told that's the only way the seats will heat up to decent level.