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Why is my ac/heater making a humming sound and barely working? on 2011 Dodge Nitro

When I turn on my heater, it makes this humming sound and even when it is on full blast, the heater puts out very little heat. It is the same with the air conditioner.

Asked by for the 2011 Dodge Nitro
sounds like you might have a blower motor problem
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should be under factory warranty