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Whalen's Auto Repair

1106 Route 9 South, Cape May Court House, NJ 08210 Map & directions

Call Now: (609) 301-6451

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About Whalen's Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
90
Tools & Equipment (?)
95
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Whalen's Auto Repair has been around since 1948, Ed Whalen, the current owner took over in 1995. Ed is an ASE Certified Technician and works as a technician in the shop. His service advisor and 2 other technicians are very experienced, with over 50 years of industry experience. The staff has completed recent training in customer service, diesel injection, and advance driveablity concerns. These types of classes provide the foundational knowledge that is so critical in the service and repair of late model computer controlled vehicles. Ed has put together a shop that fits nicely into our Certified Shop Network, they are experienced, trained, have the tools needed, and are committed to customer service.

Message from the Shop

Providing quality, honest car care in Cape May County since 1948. A family owned business passed on from Edward J. Whalen Sr., to Edward J. Whalen Jr. and now owned and run by Edward J. III still delivering professional automotive repair and maintenance services to the people of Wildwood, Cape May Court House to Cape May.The quality A.S.E. (Automotive Service Excellence) certified technicians at Whalen's employ today's latest technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
We understand that your vehicle is a major investment; and that is why we care for each customer's car or truck as if it were our own.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Heated Waiting Room
Open Saturday Towing Warranty Accepted Wireless Internet

Customer Reviews 23 verified reviews (25 total)

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Whalen's Auto Repair
Verified Customer
June 07, 2013

Because every step of the process they notified me and let me know what was going on. Every time there was a change in the insurance policy they kept me updated and aware. They gave me options for my parts on the car. The woman on the phone was very polite and friendly. Mr. Whalen met with me and was very customer oriented.

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Whalen's Auto Repair
Verified Customer
June 13, 2013

Good mechanic. He fixes my car.

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Whalen's Auto Repair
Verified Customer
June 12, 2013

Because they were very good and very reasonable. The service was excellent.

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Whalen's Auto Repair
Verified Customer
June 11, 2013

Because they were friendly, efficient, and honest. The service was excellent and they got the repair done. Everything they promised they delivered.

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Whalen's Auto Repair
Verified Customer
June 11, 2013

It's a little overpriced I guess. That's it.

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Whalen's Auto Repair
Verified Customer
June 06, 2013

They were absolutely excellent. Honest and trustworthy. They are not overpriced. They are excellent people to deal with. Just everything about them is excellent

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Whalen's Auto Repair
Verified Customer
June 03, 2013

They do good service. I've never had a problem. They're friendly. They're friendly and courteous and do good work.

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Whalen's Auto Repair
Verified Customer
May 31, 2013

They are very professional and work is done in a timely and complete fashion.

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Whalen's Auto Repair
Verified Customer
May 31, 2013

Quality work at a competitive price. Whalen's has solved issues with my truck that couldn't be handled by other companies.

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Whalen's Auto Repair
Verified Customer
May 31, 2013

My service was completed in a reasonable time, service is always excellently performed and everybody there is friendly and courteous.

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Whalen's Auto Repair
Verified Customer
May 28, 2013

I have NEVER felt taken advantage of. They are quick workers. Recommend only necessary repairs and are really knowledgeable.

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Whalen's Auto Repair
Verified Customer
May 28, 2013

It was good work. They did it on time and accommodated me. I just had an oil change, not that much. Just good and done on time.

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Whalen's Auto Repair
Verified Customer
May 24, 2013

Good mechanics, good customer service, and reliable. Been dealing with them for 5 years now.

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Whalen's Auto Repair
Verified Customer
May 24, 2013

They did a good job. My car worked after.

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Whalen's Auto Repair
Verified Customer
May 24, 2013

I was very satisfied with what they did. My neighbor said they have been going for years. So I went and it was fine.

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Whalen's Auto Repair
Verified Customer
May 21, 2013

Good work.

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Whalen's Auto Repair
Verified Customer
May 21, 2013

Very happy with the service. I think that's enough.

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Whalen's Auto Repair
Verified Customer
May 21, 2013

Whalen's is the best shop around and I have going there for twenty years. They stand behind their work and they're good mechanics.

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Whalen's Auto Repair
Verified Customer
May 21, 2013

They're just real courteous and they had me in by my appointment time. That's it.

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Whalen's Auto Repair
Verified Customer
May 17, 2013

I was going to get my tires rotated and it was 50 dollars and I thought that was a little expensive

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Whalen's Auto Repair
Verified Customer
May 07, 2013

Fast efficient & the friendliest customer service ever!

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Whalen's Auto Repair
Verified Customer
May 03, 2013

They always take the time to help me, whether it's an oil change, tune up, tires, etc. A very enjoyable experience dealing with a a place that still knows how to use "Customer Service". Always professional and very nice capable people working there. A problem is always fixed correctly the first time you bring your car in for service.

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Whalen's Auto Repair
Verified Customer
April 26, 2013

They provide outstanding and professional service each and every time.

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Whalen's Auto Repair
February 22, 2010

i use whalen's like my parents before me.... they are reliable, honest, and don't talk down to me. would HIGHLY recommend them to anyone ...

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Whalen's Auto Repair
March 27, 2009

I have been using Whalen's Auto Repair for several years and have been very satisfied with the service and quality of the work that I have recieved. I would recommend Whalen's to anyone with confidence.

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Hours of Operation
Mon - Fri:8:30am to 5:30pm
Call Now:

(609) 301-6451

Auto Repair Experience

  1. Ed Whalen, Owner
  2. Established 1995
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 42 Years of Car Repair Experience