Westside Auto Pros
Hours of Operation
|Mon - Fri:||7:30am to 5:30pm|
Message from the Shop
Rated #1 in Auto Service by AAA, 11 years in a row.
FREE Shuttle Service
FREE Loaner Cars with repairs
FREE Pick Up & Delivery
Voted "Best Place For Auto Repair in Des Moines" 2010 / 2011 / 2012
Same Day Service in most cases
24 Hour Mobile Service - call 515-309-1911
Auto Makes We Service
|Alignment||Check Engine Light||Mobile Repair||Oil Change & Lube|
|Service & Repair||Transmission Repair||Windshield/Glass|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Car Wash|
|Child Friendly||Coffee||Early Bird Dropoff||Financing|
|Gas/Diesel||Heated Waiting Room||Loaner Car||Rental Car|
|Service Guarantee||Shopping Nearby||Shuttle||Towing|
|Warranty Accepted||Wireless Internet|
Customer Reviews (10 reviews)10 Sort by: Date |
I drive a Saturn and the dealership closed. Westside Auto Pros is very close to my home and I had heard good things about them. My first visit was just for an oil change and everything went well. Last week my door would not open. I called and they got me in and repaired the same day. A great place to do business with. Their prices seem in line with what I was paying at the dealer. I recommend them.
After a third visit to the dealer with the same problem I was fed up and decided to try a different place. Searching the internet led me to this shop, Westside Auto Pros. I made my appointment through the website and a nice lady called and confirmed it. They were not able to get me in for a few days, but once I arrived it was a very positive visit. The personal treatment was top of the line and their mechanics found my true issue quickly. The cost was a little more than I would of liked, but my car is fixed and the entire staff made me feel welcome. Westside Auto Pros is now my new car repair shop, even for oil changes. This is what i have been looking for.
I read the reviews about this shop and they sounded great. So I was out of town and told my girlfriend to bring her car there. They pretty much robbed her. The car was overheating, had a misfire, and trac off light was on. They fixed the overheating. But caused way more problems. They used almost a half tank of gas and brought it to her empty. But the worst part is, They must have hit something in the front end. Every time you turn the wheel the front end makes a loud bang and feels like the front end is falling off. STAY AWAY FROM THIS PLACE....
Westside Auto Pro is a popular auto repair shop and usually busy, but they always have time to answer a question and I never feel rushed. I usually make an appointment, but there have been times an emergency had popped up and they were able to take care of me. You will not think you are at a mechanic shop. A well staffed front lobby and a clean waiting area greet you. As for the quality of their work, it is top notch. They are a real keeper in my book!!
A co-worker suggested I try these guys. My Jeep was not running well. I made an appointment online and used their shuttle service to get to work when I dropped it off. Everyone, including the shuttle driver was cheerful and positive. I ended up needing a fuel pump. They repaired it the same day. The final price was exactely what I was quoted. My Jeep runs great and I would recommend this place. They are very professional and helpful!
I called for a price on brakes, Brian explained they could not give me a price without inspecting it first. I left my car with them and used their shuttle to go to work. They called me mid-morning and told me I DID NOT need brakes !!It was my hubcap that was making the noise. They repaired the fastner that holds the hubcap on and now all is good. They were very friendly and honest.