Westlake Independent Automotive | Honda, Acura, Subaru

westlakeindependent@westlakeindependent.com
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31290 La Baya Dr # 1
Westlake Village, CA 91362 USA
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CLOSED NOW
Th
7:00am to 5:30pm
CLOSED NOW
Su
Closed
Th
7:00am to 5:30pm
M
7:00am to 5:30pm
F
7:00am to 5:30pm
T
7:00am to 5:30pm
S
Closed
W
7:00am to 5:30pm
Call now:
(818) 396-8462
53 Verified Reviews

Auto Repair Experience

  • Bruce Nation - Owner, Owner
  • Established 1988
  • 6 Auto Repair Mechanics on Staff
  • 6 ASE Certified Auto Technicians
  • 106 Years of Car Repair Experience
Scorecard

Westlake Independent Honda-Acura is a highly qualified Honda-Acura repair facility. They have demonstrated an ability to make professional repairs to your late model vehicles. Our team found this ASE Certified Blue Seal shop to be well equipped in all areas. this certified shop is highly rated and reviewed by their community. Westlake Independent is a 2012 Talk of the Town winner. Their entire staff is ASE Certified and they all attend on going training to keep up with the latest technology. To make your life easier they offer a shuttle service, early bird drop off, and wireless internet on site. When looking for shops for your network we look for shops that have demonstrated a commitment to on going training, ASE Certification, and customer service. Westlake Independent exceeded our expectations in all areas.

Details

Auto Repair Experience

  • Bruce Nation - Owner, Owner
  • Established 1988
  • 6 Auto Repair Mechanics on Staff
  • 6 ASE Certified Auto Technicians
  • 106 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • Car Pickup/Dropoff
  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle

Affiliations

  • ASA
  • ASCCA
  • ASE Blue Seal
  • iATN

Makes We Serve

  • Acura
  • Honda
  • Subaru

Message from the Shop

Welcome to Westlake Independent – your independent one-stop shop exclusively for all your Honda and Acura needs.

Whether you’re looking for reliable maintenance and repairs, an expert body shop or new or pre-owned vehicles, you’ve come to the right place.

Since 1988, Honda and Acura owners from the Conejo Valley to Malibu and beyond have trusted in Westlake Independent’s knowledgeable service and Uncompromising Quality!

Reviews

Overall Rating

53 Verified Reviews

Customer Reviews

by Verified Customer February 06, 2015

I've been using WLiA for 20 years. They treat me like family. I trust their diagnoses, their work is excellent and their prices are fair.

by Verified Customer February 06, 2015

Over 300,000 miles of outstanding service.

by Verified Customer February 05, 2015

Always reliable, trustworthy, excellent work & customer service.

by February 03, 2015

Great service, highly knowledgeable staff.

by Verified Customer February 01, 2015

Fast service.

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by Verified Customer January 29, 2015

They are knowledgeable, thorough and friendly.

by Verified Customer January 28, 2015

Good honest service.

by Verified Customer January 22, 2015

They check the car carefully every time I bring it in. When there is a problem, they keep trying until it is solved.

by Verified Customer January 21, 2015

The workmanship, obviously by qualified mechanics: "out-of-the-way" courtesy of everyone, especially the front office including Bruce, Chad and Craig; always correct on their estimates and the pricing cannot be beat - the whole experience I have had for over 12 years cannot even come close to what the Honda Dealers with whom I have worked before, had to offer. The staff at WLIH is always ready to suggest that something else might be considered and they follow through with detailed analyses.

by Verified Customer January 21, 2015

They are strong in most areas but need better communication updates on repair status if something changes.

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by Verified Customer January 18, 2015

I have had my cars serviced there for 18 years. They are extremely honest and courteous.

by January 15, 2015

Great service.

by Verified Customer January 15, 2015

My parents have been coming here for a long time and I have been coming since I've owned a car and the service has always been good and I trust the people working here.

by Verified Customer January 13, 2015

Outstanding customer service.

by Verified Customer January 12, 2015

They do very good work for a fair price.

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by Verified Customer January 12, 2015

AMAZING SERVICE AND TRUSTWORTHY PEOPLE.

by Verified Customer January 07, 2015

Friendly and reliable place to have your Acura well serviced.

by Verified Customer January 06, 2015

You'r the best in the business, price-wise and ethically!

by January 04, 2015

Great service.

by January 02, 2015

Always friendly and through with their service.

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by Verified Customer January 02, 2015

Great service, good pricing.

by January 01, 2015

Great service, quality work, seems more expensive than other shops.

by Verified Customer December 31, 2013

Always received excellent service.

by Verified Customer December 30, 2013

I was one of Westlake's first customers in 1988, when it was a 1 man operation. The problem he solved for me at no cost showed me Mr. Nation is a top flight mechanic. I have referred numerous friends to Westlake, with no complaints from any of them. This is one of the finest businesses I have ever used. He has serviced 6 Hondas for me over the years.

by Verified Customer December 30, 2013

From the time you walk into their office to the time you leave you are always treated like a valued customer that they want to take care of and care about. Their customer service is unsurpassed and everyone that works there is courteous and wants you to have your car cared for so you want to come back again and again. I laways do!!

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by Verified Customer December 27, 2013

I have been with them since they opened, and I do not trust anyone more than Bruce or Craig.

by Verified Customer December 20, 2013

They have excellent service, are trustworthy and competent, and very customer friendly and helpful. Wish all businesses were run like they are.

by Verified Customer December 19, 2013

Great service, fair pricing and friendly staff.

by Verified Customer December 19, 2013

Service was competent and personnel were terrific.

by Verified Customer December 16, 2013

I trust this shop. They do good work and have great customer service. I've slowly replaced all my vehicles with Honda vehicles because I now have a mechanic I trust.

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by Verified Customer December 11, 2013

Great service.

by Verified Customer December 10, 2013

Westlake Independent has been working on three of our cars for years and has always provided excellent service and kept our old cars running well. This time they helped to an extreme. My son was on a long road trip and the car started acting up. The talked to him and me a couple times until he made it back home. Craig was able to diagnose the problem to be sure that the car was safe to drive. Once home, they fixed the problem. Craig calmed me down so I was able to relax the last 2 hours of my son's drive!

by Verified Customer December 10, 2013

Excellent service & quality.

by Verified Customer December 08, 2013

They are very honest and explain exactly what repairs are needed and why.

by Verified Customer December 08, 2013

Excellent service.

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by Verified Customer December 06, 2013

I have always been very pleased with the professional and friendly service of the staff and most importantly the top quality work done on my vehicle.

by Verified Customer December 04, 2013

They are the best! Honest reliable and great service.

by Verified Customer December 04, 2013

Complete trust in the Staff at Westlake Independent Honda - since 2003 when I frist brought in my car - everything have been done 100% correctly.

by Verified Customer November 27, 2013

We absolutely love Westlake Honda and have been customers for 20 years! Quality of service can't be beat!!

by Verified Customer November 26, 2013

They did a good job on replacement of tires and wheel alignment, it was cheaper than at dealership and they also fixed for free some minor cosmetic issues as well.

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by Verified Customer November 25, 2013

Years of great service by a business I trust.

by Verified Customer November 21, 2013

Have been my choice of for their honesty, integrity, quality of work, and customer service.

by Verified Customer November 14, 2013

Westlake Independent provides excellent service at a reasonable price with honest and courteous personnel.

by Verified Customer November 06, 2013

100% satisfied.

by Verified Customer November 05, 2013

Great service. They always give sound advice..they don't recommend a repair that isn't needed.

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by Verified Customer November 04, 2013

Great Service for 20 years.

by Verified Customer October 28, 2013

Westlake Independent is always excellent in maintaining my car. They are always professional and friendly. Because of them, I trust that my 11 year old Pilot will not fail me.

6 verified customers did not leave comments but provided these ratings:
by 5 verified reviewers
by 1 verified reviewer
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