Westlake Independent Automotive
31290 La Baya Dr # 1, Westlake Village, CA 91362 Map & directions
Call Now: (818) 396-8462
“Over 300,000 miles of outstanding service.”
“Always reliable, trustworthy, excellent work & customer service.”
“I have had my cars serviced there for 18 years. They are extremely honest and courteous.”
“My parents have been coming here for a long time and I have been coming since I've owned a car and the...”
“AMAZING SERVICE AND TRUSTWORTHY PEOPLE.”
“I was one of Westlake's first customers in 1988, when it was a 1 man operation. The problem he solved for me...”
“I have been with them since they opened, and I do not trust anyone more than Bruce or Craig.”
“They have excellent service, are trustworthy and competent, and very customer friendly and helpful. Wish all...”
“Great service, fair pricing and friendly staff.”
“They are the best! Honest reliable and great service.”
“Complete trust in the Staff at Westlake Independent Honda - since 2003 when I frist brought in my car -...”
“We absolutely love Westlake Honda and have been customers for 20 years! Quality of service can't be beat!!”
“Years of great service by a business I trust.”
“Westlake Independent provides excellent service at a reasonable price with honest and courteous personnel.”
“Great service. They always give sound advice..they don't recommend a repair that isn't needed.”
“Westlake Independent is always excellent in maintaining my car. They are always professional and friendly....”
About Westlake Independent Automotive
RepairPal’s Comprehensive Evaluation
Westlake Independent Honda-Acura is a highly qualified Honda-Acura repair facility. They have demonstrated an ability to make professional repairs to your late model vehicles. Our team found this ASE Certified Blue Seal shop to be well equipped in all areas. this certified shop is highly rated and reviewed by their community. Westlake Independent is a 2012 Talk of the Town winner. Their entire staff is ASE Certified and they all attend on going training to keep up with the latest technology. To make your life easier they offer a shuttle service, early bird drop off, and wireless internet on site. When looking for shops for your network we look for shops that have demonstrated a commitment to on going training, ASE Certification, and customer service. Westlake Independent exceeded our expectations in all areas.
Message from the Shop
Welcome to Westlake Independent – your independent one-stop shop exclusively for all your Honda and Acura needs.
Whether you’re looking for reliable maintenance and repairs, an expert body shop or new or pre-owned vehicles, you’ve come to the right place.
Since 1988, Honda and Acura owners from the Conejo Valley to Malibu and beyond have trusted in Westlake Independent’s knowledgeable service and Uncompromising Quality!
|AC/Heating||Alignment||Check Engine Light||Collision Repair & Paint|
|Diagnosis||Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube|
|Scheduled Maintenance||Service & Repair||Smog/Emissions Testing||Timing Belts|
|Tire Sales/Repair||Transmission Repair||Windshield/Glass|
|Car Pickup/Dropoff||Car Wash||Coffee||Early Bird Dropoff|
|Free Inspection||Heated Waiting Room||Open Saturday||Parts/Accessories|
|Rental Car||Se Habla Espanol||Service Guarantee||Shopping Nearby|
Customer Reviews 55 verified reviews (56 total)55 Sort by: Date |
The workmanship, obviously by qualified mechanics: "out-of-the-way" courtesy of everyone, especially the front office including Bruce, Chad and Craig; always correct on their estimates and the pricing cannot be beat - the whole experience I have had for over 12 years cannot even come close to what the Honda Dealers with whom I have worked before, had to offer. The staff at WLIH is always ready to suggest that something else might be considered and they follow through with detailed analyses.
I was one of Westlake's first customers in 1988, when it was a 1 man operation. The problem he solved for me at no cost showed me Mr. Nation is a top flight mechanic. I have referred numerous friends to Westlake, with no complaints from any of them. This is one of the finest businesses I have ever used. He has serviced 6 Hondas for me over the years.
From the time you walk into their office to the time you leave you are always treated like a valued customer that they want to take care of and care about. Their customer service is unsurpassed and everyone that works there is courteous and wants you to have your car cared for so you want to come back again and again. I laways do!!
Westlake Independent has been working on three of our cars for years and has always provided excellent service and kept our old cars running well. This time they helped to an extreme. My son was on a long road trip and the car started acting up. The talked to him and me a couple times until he made it back home. Craig was able to diagnose the problem to be sure that the car was safe to drive. Once home, they fixed the problem. Craig calmed me down so I was able to relax the last 2 hours of my son's drive!
Where can I start! I love this shop, and I never thought I'd say this about an auto repair place. About five years ago a neighbor referred me to them. I waited and waited and finally gave them a try two years ago. Since then, I have been totally satisfied with this shop. Why? I've obviously been elsewhere, from dealerships to other independents. Nowhere else have I found such all-around professionalism. They make me and my wife feel welcome and cared for. Their prices have been very reasonable for the work done. They shuttle us to home or nearby to work if needed, too. I've had regular maintenance done there, as well as more involved repairs on rare occasions that our Hondas and Acrua have needed more, always with complete satisfaction. It's the people PLUS the competency that keeps me and my family going back there. I'm finished trying other shops and happily recommend Westlake Independent Honda and Acura Service to all. In fact, we've even bought three cars from them. I have also recommended them to others, which is always risky. Now, at least three of our friends take their Hondas and Acuras there for service without a single grips. More important, they have praised the shop, too, so I know this is a terrific find. I also found that their technicians have been around for quite a long time at the same shop, and this tells me more about them doing a great job, keeping employees happy for more than 10 years in many cases. Give them a try and they will become your trusted repair shop for Hondas and Acuras, too. I am glad I found a shop I can completely trust with our auto repairs. I wish I had listened sooner to the great advice given me that suggested them in the first place.
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