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West Service Center

904 Cavalier Blvd, Chesapeake, VA 23323 Map & directions

Call Now: (757) 238-5393

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About West Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

West Service Center was established in 1985. This RepairPal Certified shop is well equipped to handle most of your mechanical needs. They service everything from your small commuter car to motorhomes and all the way to big trucks and tractors. They also offer towing services on site. This team of experienced professionals is committed to staying current with the latest technologies in the automotive field by attending some of the best ongoing education classes available. This commitment to education, coupled with an investment in the automotive tools and computer diagnostic equipment needed to complete most of the service and repairs your vehicle might need make West Service Center a great place for you and your vehicle. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are all available for your comfort and convenience.

Message from the Shop

Our twelve bay automotive repair center has the latest diagnostic equipment, offering fast, reliable service.
West Service Center has provided the Hampton Roads area with quality service for more than twenty years!
ASE Blue Ribbon shop

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Mobile Repair Muffler & Exhaust Oil Change & Lube
Roadside Assistance Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Tire Sales/Repair Transmission Repair Upholstery
Windshield/Glass

Amenities

Child Friendly Coffee Early Bird Dropoff Free Inspection
Heated Waiting Room Open Saturday Open Weekends Rental Car
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 17 verified reviews

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West Service Center
Verified Customer
December 19, 2013

They have always provided me with quality service. I have always appreciated the service and the prices they charge.

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West Service Center
Verified Customer
December 19, 2013

I've been dealing with them for a couple of years and they just do really good service. I get really good service with them. Every body has always been polite and courteous which is excellent.

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West Service Center
Verified Customer
November 02, 2013

I have a motor home and it is hard to find a shop that will work on huge vehicles, they have done work for me in the past and they have way more reasonable prices then the dealer.

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West Service Center
Verified Customer
October 15, 2013

I have serviced my vehicles there and it has been great service.

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West Service Center
Verified Customer
September 23, 2013

They're a little bit pricey but they do good work. I went in a while back and had new tires put on my truck and they didn't align them correctly and wore my tires out.

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West Service Center
Verified Customer
September 18, 2013

I have gone out there and everything has been top notch. If it had not been I would not have gone back. I get excellent service there.

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West Service Center
Verified Customer
September 11, 2013

They are proactive. They have great technology. They took me where I needed to go and picked me up when the car was done. Very courteous. The work has always been satisfactory.

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West Service Center
Verified Customer
August 06, 2013

They have good service. I have been going there a long time.

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West Service Center
Verified Customer
July 16, 2013

Good value for the services provided and friendly staff.

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West Service Center
Verified Customer
July 12, 2013

They do quality work there. They usually are very easy to get on the phone, they do not put you on hold like others.

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West Service Center
Verified Customer
July 10, 2013

I have been with them for many years. I think for twenty to twenty-five years. I enjoy the service. They are trustworthy.

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West Service Center
Verified Customer
June 24, 2013

It is a friendly place. They do good work. I am satisfied with them.

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West Service Center
Verified Customer
June 18, 2013

They always have done an excellent job. They have fixed some difficult problems. I used them for my motor home.

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West Service Center
Verified Customer
June 05, 2013

They do good work. They do good work and you can trust them.

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3 verified customers did not leave comments but provided these ratings:

(2) by 2 verified reviewers
(1) by 1 verified reviewer
Get Directions to West Service Center
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(757) 238-5393

Auto Repair Experience

  1. Robert West, Manager
  2. Established 1985
  3. 6 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technicians
  5. 96 Years of Car Repair Experience