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West Omaha Auto Service

(402) 810-8740
68 Verified Reviews

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:30am to 5:30pm
T
7:30am to 5:30pm
W
7:30am to 5:30pm
Th
7:30am to 5:30pm
F
7:30am to 5:30pm
S
Closed

ADDRESS

5253 South 133rd Court
Omaha, NE 68137 USA

AUTO REPAIR EXPERIENCE

  • David Ross, Owner
  • Established 2002
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 45 Years of Car Repair Experience

West Omaha Auto Service Reviews

OVERALL RATING

68 Verified Reviews
5 stars
(55)
4 stars
(11)
3 stars
(1)
2 stars
(1)
1 star
(0)
by - Verified Customer April 13, 2017

Great work, very friendly and professional.

by - Verified Customer April 13, 2017

We've been going to West Omaha Auto for several years now and they have always been honest and up front with us regarding our vehicles. They've never charged for diagnostics and have never pressured us into un-needed repairs. I recommend them to anyone who asks for a good mechanic.

by - Verified Customer April 10, 2017

I had my car looked at another shop first & wasn't satisfied & wanted a 2nd opinion, so I took my car into West Omaha where I've had car work done in the past & trust their opinion.

by - Verified Customer April 10, 2017

There is no better auto mechanic shop in town! The guys are honest and treat you with respect and take the time to clearly explain the issue and what your options are. The job is done right and on time!

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by - Verified Customer April 09, 2017

I've been very happy both times I've brought my car in!

by - Verified Customer April 04, 2017

The part wasn't available even though I scheduled a couple days in advance causing me a loss of one day of work in addition to a scheduled one-day loss. However, Tom and Anthony more than made up for the rare mistake by going to bat for me on a replacement tie rod part. Frequently, I speak well of and recommend my network to use West Omaha Automotive if they want a trustworthy, service-oriented and competent mechanic.

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by - Verified Customer April 04, 2017

Great service as always.

by - Verified Customer March 29, 2017

Excellent service!!! I would not take my car anywhere else.

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by - Verified Customer March 28, 2017

There is a reason we keep coming back! :)

by - Verified Customer March 28, 2017

Customer service is exceptional.

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by - Verified Customer March 28, 2017

Great people to deal with! Been a customer of Dave's for over 20 yrs.

by - Verified Customer March 23, 2017

Love this place! Will definitely be going back with all of our car needs! Liked the car findings page they sent us on the computer.

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by - Verified Customer March 23, 2017

Always professional.

by - Verified Customer March 21, 2017

Great shop!

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by - Verified Customer March 20, 2017

Always a positive experience in bringing my vehicle to West Omaha Auto and the kids look forward to a free treat.

by - Verified Customer March 09, 2017

I love West Omaha Auto Service and I will never take it anywhere else. Their prices are fair, they always explain everything and answer any questions, and they never pressure you to have unnecessary work done. Plus, they give you tons of coupons and leave a little treat in your car after having work done!

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by - Verified Customer March 08, 2017

Great job!

by - Verified Customer March 06, 2017

Amazing every time.

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by - Verified Customer February 28, 2017

Great!

by - Verified Customer February 27, 2017

West Omaha Auto Service is awesome! From Lenore to Anthony to Dave to Michelle, and everyone who works there! Thanks!

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by - Verified Customer February 27, 2017

Dave and crew have serviced our cars for the past twenty-five or more years.

by - Verified Customer February 22, 2017

Very pleased.

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by - Verified Customer February 22, 2017

Friendly staff. The service techs know what they are doing. I love my auto and they make me feel like they do as well.

by - Verified Customer February 16, 2017

This is the only auto shop our family trusts. They are fair, honest and personable. The mechanics are extremely knowledgeable. The waiting environment extremely comfortable, as well. If it's a longer job, you can arrange a loaner car with them, too. We won't go anywhere else.

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by - Verified Customer February 16, 2017

Good.

by - Verified Customer February 16, 2017

They work with you, treat you with respect, and explain all repairs needed so anyone could understand. This is a great shop, I am glad I found them.

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by - Verified Customer February 15, 2017

Great service. Super people!

by - Verified Customer February 13, 2017

Always very friendly. I trust them 100% to do right by me.

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by - Verified Customer February 09, 2017

Excellent service.

by - Verified Customer February 08, 2017

The technicians found a problem during an oil change, and I was informed of the issue. When I reported concerns a few days later about an unusual 'burning' odor, the team had me bring it back in, checked it over, fixed a seal, and didn't charge me any additional cost. The courtesy and service are outstanding.

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by - Verified Customer February 07, 2017

They explained what was needed and what could wait, thanks.

by - Verified Customer February 07, 2017

My service was great. And they recommended a couple things that needed to be done I was going to ask them about anyway.

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by - Verified Customer January 29, 2017

Always conscientious about taking care of my car the right way with only the things done necessary to keep it safe and running for me.

by - Verified Customer January 22, 2017

Very good service and high quality work.

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by - Verified Customer January 19, 2017

I've been a longtime customer and very happy with the service provided.

by - Verified Customer January 18, 2017

All was done well.

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by - Verified Customer January 11, 2017

These folks do it right! Fast, Friendly and Trustworthy. I've been coming here for over 5 years. I dont take my car anywhere else!

by - Verified Customer January 25, 2016

I have always had good service from them.

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by - Verified Customer January 25, 2016

Everything was done to my satisfaction and you always explain what you'll be doing and why before you do the work. You also tell me the estimated cost.

by - Verified Customer January 22, 2016

When I moved to Omaha, this shop came highly recommended to me by my previous mechanic in Kearney, NE. Service has been nothing but exceptional, and I would recommend to anyone.

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by - Verified Customer January 21, 2016

The customer service is great! They are very honest.

by - Verified Customer January 18, 2016

Service is fast and reliable, employees are friendly and helpful.

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by January 15, 2016

Very friendly service. Nice loaner car. They left a bag of skittles in my car :)

by - Verified Customer January 14, 2016

The work was done quickly and on time. They provided a loaner car so I could drop mine off and still get to work on time.

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by - Verified Customer January 13, 2016

Great service and very honest staff. They completely make you feel you are in good hands and will be taken care of (not advantage of). I would highly recommend to family and friends.

by - Verified Customer January 12, 2016

The customer service is excellent. They are pleasant, trustworthy and take the time to educate me about the vehicle.

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by - Verified Customer January 11, 2016

Their service gives me a sense of confidence that the repairs are being done right and honestly.

by - Verified Customer December 18, 2015

The customer service is excellent and is only surpassed by the quality of work. Excellent attention to detail and a genuine care for the voice of the customer. Having had my vehicles serviced at many Omaha locations, I am by far most pleased with West Omaha Auto Service!

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by - Verified Customer December 10, 2015

They do great work and you are treated with respect.

by December 08, 2015

Great to work with and knowledgeable.

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by - Verified Customer December 04, 2015

Fast and friendly service. Prices are reasonable.

by - Verified Customer November 30, 2015

They are always honest and tell me what needs to be fixed and what can wait instead or piling up a huge bill.

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by - Verified Customer November 17, 2015

Excellent, reasonably priced service!

by - Verified Customer November 17, 2015

Excellent service!

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by - Verified Customer November 16, 2015

I was very satisfied.

by - Verified Customer November 02, 2015

Honest, competitive, and they know what they are doing.

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by - Verified Customer October 29, 2015

Very friendly and very up front about cost and services.

by - Verified Customer October 23, 2015

They did everything I wanted, on time and on budget.

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by - Verified Customer September 30, 2015

You do excellent work and your staff is very caring and attentive.

by - Verified Customer September 11, 2015

Good honest services.

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by - Verified Customer September 04, 2015

I trust them to fix my car at a fair price.

by September 03, 2015

Seemed a little pricey.

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by - Verified Customer August 18, 2015

I think they are over priced compared to other places in town.

5 verified customers did not leave comments but provided these ratings:
by Jenny, Brett
by Reza, Jake
by Mike

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • TECH-NET
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
95

West Omaha Auto Service has been serving the Omaha area since 2002. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “friendly”, “trustworthy”, “knowledgeable”, “excellent”, and “honest”. This shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


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