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West Loop Auto Body

318 S Morgan St, Chicago, IL 60607 Map & directions

Call Now: (312) 548-3715

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About West Loop Auto Body

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
100
Tools & Equipment (?)
96
Customer Service (?)
99
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

West Loop Auto has been serving the Chicago community for over 38 years. This RepairPal Certified shop is truly a full-service repair facility offering mechanical repairs as well as collision repairs. This team of experienced professionals does their best to stay current on the latest industry technologies by attending some of the best automotive ongoing training available. Coupled with a collection of some of the best automotive tools and computer diagnostic equipment available, this facility is more then capable of making accurate professional repairs to your modern vehicle. These repairs range from wheel alignment & check engine light diagnosis, to factory scheduled maintenance services. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. The location of West Loop Auto is very accessible with public transportation near by. They also offer a local shuttle service, rental vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Collision Repair & Paint Diagnosis Muffler & Exhaust Oil Change & Lube
Roadside Assistance Service & Repair Timing Belts Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Coffee
Extended/Evening Hours Free Inspection Heated Waiting Room Loaner Car
Open Saturday Open Weekends Rental Car Se Habla Espanol
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted

Customer Reviews 15 verified reviews

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West Loop Auto Body
Verified Customer
November 19, 2013

They did an excellent job of fixing our car. They discovered something that was wrong that other mechanics had missed. They fixed it also for nothing. We are really satisfied.

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West Loop Auto Body
Verified Customer
November 05, 2013

The staff is very helpful. The work is very fast. The prices are reasonable.

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West Loop Auto Body
Verified Customer
October 01, 2013

They do great work at reasonable prices. I feel that you can trust them.

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West Loop Auto Body
Verified Customer
September 24, 2013

They provide excellent work at reasonable prices.

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West Loop Auto Body
Verified Customer
September 17, 2013

I feel it is in a great neighborhood. I trust them and they are always very helpful.

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West Loop Auto Body
Verified Customer
September 11, 2013

They are always honest about the work that needs to be done. The quality of work there is good. They tell you what needs to be done, and they get it done. They are all nice. They are polite and professional. They are consistent as far as their employees. They all still work there and I have been going there for a long time.

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West Loop Auto Body
Verified Customer
September 04, 2013

Great work. Fast. Trustworthy people.

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West Loop Auto Body
Verified Customer
September 04, 2013

They are very accommodating when you need it at the last minute. They are respectful. They give you a lot of information before you get your vehicle done. Very good customer service. They are really good to get you in and out.

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West Loop Auto Body
Verified Customer
August 14, 2013

They took it on late notice. It was good service.

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West Loop Auto Body
Verified Customer
August 13, 2013

The work was good. It was done at a reasonable price and done in a timely fashion.

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5 verified customers did not leave comments but provided these ratings:

(4) by 4 verified reviewers
(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:9:00am to 1:00pm
Sun:CLOSED
Call Now:

(312) 548-3715

Auto Repair Experience

  1. Andrew Passaglia, Owner
  2. Established 1983
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technicians
  5. 43 Years of Car Repair Experience