They just seemed expensive. Let me put it this way, I wasn't thrilled. I've got 8 cars, so I have a couple of shops I use. They just happened to be the transmission shop that was closest, but I don't know if I'd use them again. I have no real reason. From a perspective of feeling and the people there, it just seemed a little overpriced and they seemed arrogant. They thought they knew everything, but couldn't find the problem with my car. My car got stranded, so I feel pretty bad about the whole experience. They did not fix the car when I asked them to, they sent me home and I told them I wasn't ready for it - I didn't think the car was ready. They told me it was good enough as is and then the car broke down and I had to send it back to them to be fixed at no charge.