» » » West Escondido Automotive & Transmission

West Escondido Automotive & Transmission

2200 Autopark Way Ste A, Escondido, CA 92029 Map & directions

Call Now: (760) 678-4343

See more real customer reviews

About West Escondido Automotive & Transmission

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
93
Tools & Equipment (?)
91
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Technical ability abounds at West Escondido Automotive & Transmission. Their technicians are ASE certified Master Technicians, many with over 20 years of experience and their technicians and service writers all attend ongoing training classes and seminars. In addition, they strive to take customer service to a new level. Their state certification allows them to perform all types of smog testing and repairs, including "Test-Only."

Message from the Shop

West Escondido Auto & Transmission provides high quality work, fair pricing, certified technicians, and also has one of the best warranties in the business, all reasons you may have already been referred to us!

We are a full service auto repair facility, approved by the AAA of Southern California, we are approved in all areas of auto service:

•Transmission
•Brakes
•Differential
•Computer Diagnostics
•Air Conditioning
•Engine Repair
•Tune-Ups
•Electrical Service
•Cooling System
•Suspension & Alignment

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Financing
Gas/Diesel Heated Waiting Room Military Discount Open Saturday
Rental Car Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 7 verified reviews

Sort by: Date | Helpful
West Escondido Automotive & Transmission
Verified Customer
September 23, 2011

They weren't able to repair my car. They did not have the equipment to repair my car. Apart from that, the experience was good. They had a pleasant and professional staff. They were friendly, polite, and clean.

Flag This
West Escondido Automotive & Transmission
Verified Customer
September 23, 2011

The guy was not very conscious of my paint. He didn't open the garage door very high and then he opened my truck door and it was rubbing on the paint on the bottom of the garage door. So I wasn't happy about that. The rest of the stuff was great, but the mechanic was disrespectful of the vehicle a little bit. My vehicle is in perfect shape and he let it rub against the door - I wasn't happy with that.

Flag This
West Escondido Automotive & Transmission
Verified Customer
September 23, 2011

They're just extremely friendly and very courteous. They really explain the situation and work with the customers - what they can do and what they can't do. Like, some customers can't afford too much so they do just enough. They work with the customer to satisfy their needs.

Flag This
West Escondido Automotive & Transmission
Verified Customer
September 20, 2011

They are great! They do a wonderful job. They are very courteous and I've always been satisfied with the work they have done.

Flag This
West Escondido Automotive & Transmission
Verified Customer
September 17, 2011

They just seemed expensive. Let me put it this way, I wasn't thrilled. I've got 8 cars, so I have a couple of shops I use. They just happened to be the transmission shop that was closest, but I don't know if I'd use them again. I have no real reason. From a perspective of feeling and the people there, it just seemed a little overpriced and they seemed arrogant. They thought they knew everything, but couldn't find the problem with my car. My car got stranded, so I feel pretty bad about the whole experience. They did not fix the car when I asked them to, they sent me home and I told them I wasn't ready for it - I didn't think the car was ready. They told me it was good enough as is and then the car broke down and I had to send it back to them to be fixed at no charge.

Flag This
West Escondido Automotive & Transmission
Verified Customer
September 16, 2011

They treated me nice and respectfully.

Flag This
West Escondido Automotive & Transmission
Verified Customer
September 15, 2011

I plan to put a recommendation for them on my website. Everything they do is excellent.

Flag This
Get Directions to West Escondido Automotive & Transmission
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(760) 678-4343

Auto Repair Experience

  1. Brian Bowersock, Owner
  2. Established 1993
  3. 5 Auto Repair Mechanics on Staff
  4. 5 ASE Certified Auto Technicians
  5. 124 Years of Car Repair Experience