Services performed were fairly cut and dry services for my Chevrolet based on age and mileage. No problems encountered.
It was fine.
I always take my car for service to West El Cajon Automotive.
Very pleased. My vehicle was not worth the repair, but that is no fault of the shop, it was just my choice to not repair due to extensive cost that out weighed the worth of the vehicle.
Engine oil and filter change with multi point check and tire rotation, all performed in a timely manner.
I love this shop and all the guys in it.
Bill is great! He explains every detail of the work needed or the job completed. Love the honesty.
The guys are great, overall it was a good experience.
Bill and his crew did just as promised completing repairs quickly and efficiently. It is that type of automotive support that will keep me coming back.
Brought our truck in for a oil/filter change, tire rotation and check of the overdrive. All services were performed in a timely manner. Everything checked out fine and I was informed that the brakes would need service in the near future, but was happy there was no big sales pitch or pressure to have it done then and there. The counter guy was extremely helpful and shuttle service back home was offered if I chose not to wait on premises.
I've been with the same shop for over 20 years
Bill is always courteous and concerned with my vehicle
Bill was helpful and very knowledgeable. Thanks again!
They did a good job.
Great work, will be back if needed.
Very knowledgable and helpful.
They wanted $40 to replace and install a dome light on my Honda Accord. I thought that was too high, so I declined.
Quick and easy, done early. great job
Everything was great.
Straight forward and good service keeps me coming back. Greatly appreciated.
Bill was great! He was professional and personable. He explained what they had done. When I had to return due to the problem reoccurring he acknowledged that they had missed something and did the repair without charging. The store also had a shuttle service that had a courteous and friendly driver.
Excellent customer service! My car problems were presented to me in a most professional way with no sales pressure but explained as to problem, time frame to have done, most urgent and the price. I think I have found the perfect car repair service.
Very courteous service manager. Prompt work, excellent communication.
Timely repair. done professionally.
Very customer oriented, professional and honest!
Awesome, from start to finish!
Very helpful and detailed information, just what I was looking for.
Customer service was extremely satisfactory, the shop had not only diagnosed my car's problems correctly whereas other repair shops were without clues, they also pointed out other problems that my car has. West El Cajon Auto did not try to push me to have those additional problems fixed at their shop. They advised what should get repaired as soon as I can. I left them my car for a couple of days for the repairs and was very happy with the repairs after I took it home. The technicians and the shop manager were very professional, knowledgeable and personable. West El Cajon Automotive and Transmission will be my number 1 go to shop from now on.
They are really nice there, but I took my car there twice spent about 1,800.00, not including car rental. Both times I told them there is a whining noise in the front right of my engine. It continues after I turn it off. Last time I picked it up it was still there, when I pulled into the garage it was loud. I did need tires and brake pads and they fixed it so my check engine light went off the first time. I am not spending any more time off work, money on car rental and more money on this 2003 ford escape.
Wonderful business - always kind and courteous employees - they help me keep vehicle maintenance up-to-date and vehicle running in excellent condition. They make repair suggestions I trust. They make sound repair recommendations.
Everyone was friendly and my vehicle was ready in a timely manner. Everything is working fine.
They love my 1991 Ford F-150 as much as I do.
Great, they knew what they were doing.
They delivered my car before the time they say it should be ready l was happy with their work and they have a great staff.
Very thorough, very good experience.
The work and workers seem to be of good quality. Services are very highly priced on average.
I think the price for the repair grossly high!
Had a problem after service was done and they took care of it immediately for no extra charge.
They performed the maintenance as requested. They also provided feedback on repairs recommended by the dealer repair shop, which West El Cajon Automotive found were not needed. The dealer had been telling me that I needed shock and struts each time I went in for oil change.
Considering another shop advised my car needs a new engine ($4,000.00) and Bill at West El Cajon found the issue was merely a partially blocked radiator ($400), yes, these guys are good.
They are helpful and make sure you understand what they are going to fix on your car.
The manager, Bill, always recognizes me. He treats his customers the very best and makes sure you are back on the road, safe and reliable.
My transmission was slipping and you checked it out for free, and it wasn't my transmission, it turned out to be something else and costs far less to repair!
Best Auto shop ever! Great service and everyone who works there is trustworthy, knowledgeable, and friendly.
100% satisfied with the knowledge and ability of Bill Hunter and his crew.