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Wentworth Automotive

7755 Othello Ave, San Diego, CA 92111 Map & directions

Call Now: (858) 529-1532

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About Wentworth Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
97
Tools & Equipment (?)
95
Customer Service (?)
96
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Wentworth Automotive has been serving the community of San Diego since 1998. We found manager/technician Justin Wentworth sets a great example for his employees. Justin has more than 14 years of automotive industry experience and is ASE certified. He has 3 other technicians in the shop, one of whom is ASE Master Certified. This team of technicians has great tools available to them which they use to perform professional repairs on your vehicle, it's no wonder why they back their work up with a lengthy 36 Month 36,000 Mile warranty. For your convenience they also offer a local shuttle service, free WiFi internet access, and early bird/after hours drop-off.

Message from the Shop

Family owned and operated serving the Kearney Mesa area since 1998. We are a complete auto repair facility with ASE certified technicians and all of our repairs are covered by a 3 year and 36,000 mile warranty. Our main goal is to provide quality, trustworthy service and build a relationship with our customers that is based on trust. Stop by or call and see what excellent customer service feels like.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts

Amenities

Early Bird Dropoff Financing Gas/Diesel Heated Waiting Room
Service Guarantee Shuttle Warranty Accepted Wireless Internet

Customer Reviews 11 verified reviews (12 total)

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Wentworth Automotive
Verified Customer
April 26, 2013

Service is good and honest, price is probably a little higher than some shops service

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Wentworth Automotive
Verified Customer
April 18, 2013

Fair, Friendly and Accommodating.

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Wentworth Automotive
Verified Customer
April 16, 2013

There always seemed to be a communication issue with Wentworth Automotive: e.g. I get a call on Wednesday apologizing for not calling me on Tuesday with an update, they also say they'll begin work soon. Thursday at noon I call for an update and nothing has been done on the vehicle at all, even though I'm hoping to get it back by the end of the day ... and they can't say for sure if it will be ready. Thursday at 5 p.m. they call to tell me I can pick it up, but that it still needs at least $400 worth of work (to fix things aren't even technically broken) which is not really something I'm considering on a 23 yr old vehicle that maybe is worth $1500 at best. I spend $25 and 3 hours of my time replacing the brake pads myself. This example is not a one-time experience.

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Reply from Wentworth Automotive -  wentworthautoMay 22, 2013 11:13

I want to apologize for your experience,we are working very hard to be sure this type of thing does not happen. I have implemented procedures so we are in better contact with our customers. Thank you for your input we are constantly trying to improve our service.

Wentworth Automotive
Verified Customer
April 03, 2013

After inspection, was advised of suggested repairs, explained why and let me the determination without undue pressure

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Wentworth Automotive
Verified Customer
April 01, 2013

very skilled mechanics, reasonable rates

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Wentworth Automotive
Verified Customer
March 25, 2013

Everything went smoother than expected. The repairs cost me less than estimates I got from other locations and exactly what Wentworth quoted me. My car was also finished much sooner than I expected.

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Wentworth Automotive
Verified Customer
March 22, 2013

Justin and his team knows that I just put gas in my truck and go. Anytime I take my truck in for service, the Wentworth team always checks the stuff I don't think of and then recommends the appropriate service without pressuring me to do that service that same day. If I elect to put the service off, Justin is always good about giving me a time line in which to have the recommended service completed.

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Wentworth Automotive
Verified Customer
March 18, 2013

Would take any car there for repairs your knowledge was professional

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Wentworth Automotive
Verified Customer
February 04, 2013

Great place

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Wentworth Automotive
Verified Customer
January 29, 2013

I love Wentworth. Great service always. I have been coming here for over 12 years and have never considered going anywhere else, except when Wentworth told me I would get a better deal somewhere else for a specific car problem.

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Wentworth Automotive
Verified Customer
January 21, 2013

The service at Wentowrth is great. I have recommended many folks to them. They are friendly and professional and the thing I like most is that you can trust them. They don't suggest a bunch of repairs that are not needed, but they do give you a "heads up" of things that are coming due for repair.

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Wentworth Automotive
February 27, 2013

Justin runs great specials and lives up to his word. I go a smog test on his website coupon (great specials) for about 15 dollars less than the nearest competition. Check the website for specials and go meet Justin.

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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(858) 529-1532

Auto Repair Experience

  1. Justin Wentworth, Manager
  2. Established 1998
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 57 Years of Car Repair Experience

Quality Affiliations

NAPA

For mechanical repairs, your local NAPA AutoCare Center can provide you with a number of benefits, the foremost being integrity. NAPA AutoCare Center owners know that, as a consumer, you have the right to choose where you decide to take your vehicles for service. Therefore, NAPA AutoCare Center owners provide services you can trust.

Integrity
Maintaining and repairing today's vehicles can be a pleasant experience when you deal with professionals. Your local NAPA AutoCare Center team can recommend a preventive maintenance program that is right for each vehicle your family owns, saving you time and money in the long run.

The NAPA AutoCare Peace of Mind Warranty
NAPA AutoCare Centers offer the best consumer warranty in the industry and is honored at over 13,000 facilities nationwide. The NAPA AutoCare Peace of Mind Warranty provides coverage on qualifying repairs for 12-months or 12,000-miles, whichever occurs first. And, if you pay for these qualifying repairs with your NAPA AutoCare EasyPay Credit Card, your coverage automatically is doubled to 24-months or 24,000-miles, whichever occurs first.