Excellent service from everyone at the front desk to all the service guys and Frank managing the place - you have a top shop!
They repaired a lingering leak issue without a single suggestion that I should incur any costs.
They go out of their way to ensure the work is done right and make it as easy as possible!
The team is great!
My experience was an excellent one! The staff was courteous and the mechanics did a superior job!!!
My experience has always been extremely trustworthy and thorough!!
Frank was great - analyzed my battery problem, replaced battery & I was off in maybe 1 hour, for an excellent price.
Changed oil. Well done.
A quick diagnosis and a compassionate report of terminal conditions.
Excellent neighborhood shop that takes care of their customers.
These guys have integrity and know what they're doing. Overall, a worthwhile place to take your car.
The shop was very good about communicating with me about what needed to be done to my car. They waited for my authorization before starting the work. The work was finished on schedule. They're a really nice group of people to work with. I trust them completely to look after my car.
Excellent. All were very personable and service oriented. "Aim to please" attitude!
Wells is responsive. Wells analyzes problems quickly and well and solves them the same way.
Great service and price was fair.
Very friendly staff. In and out with ease.
I think the were slow and unwilling to modify procedures based on the situation.
Had the same work quoted at European Motors on Lincoln and Addison for half the price. I think they monopolize on the area they work in.
Extremely friendly and accommodating. Great service.
Very friendly, prompt service. Very helpful guys!
Perfect as always.
The staff are very knowledgeable and friendly. I have gotten sound advice from them on when to fix something and when not to fix it. They prioritize safety and allow for discussion about unnecessary fixes or upgrades if you're on a budget. I love Frank. He is so helpful and the nicest guy!
I have used Wells often over the years. Every experience is the highest quality of service.
Very friendly, ethical and honest.
Always friendly and reliable.
Excellent service, straightforward pricing evaluation and on time completion.
Work was done promptly and reasonably.
They fixed an unusual problem quickly so I was very satisfied.
Very good staff. Friendly, cooperative and knowledgeable.
I appreciated the honest assessment of the mechanic. He advised me not to spend the money it would take to make the needed repairs because it would be more than the car was worth. It means a lot to me that he gave me the information needed to make the decision that was best for me, even if it didn't turn an immediate profit for the shop.
Friendly, quick and affordable.
I have been extremely pleased with the service I have received in the past. However, on my last visit I felt very over charged for fixing a seat belt that wouldn't retract. The charge was over two hundred dollars and nothing had to be replaced just adjusted without taking it apart. I felt and have been told this was excessive.
Professional, courteous, efficient, friendly, honest, fairly priced.
Brilliant, highly professional.
They quickly gave me a cost effective and cost saving option for my car. Super helpful and did not push for needless expense!
Extremely honest and very timely.
Frank and his staff have provided excellent automotive service to me for my Honda for over 20 years!
Well done....respectful and professional.
Thoughtful and honest answers to my questions. Avoided unnecessary work. Good communication. Work completed on time.
Frank is great.
Very friendly and informative.
Management went out of their way to answer all of our questions.
Quick, friendly, trustworthy.