Wayside Garage

waysidegarage@sbcglobal.net
✓ RepairPal Certified
1231 Del Monte Ave
Monterey, CA 93940 USA
View map and get directions
07:30
16:30
http://purl.org/goodrelations/v1#Monday
07:30
16:30
http://purl.org/goodrelations/v1#Tuesday
07:30
16:30
http://purl.org/goodrelations/v1#Wednesday
07:30
16:30
http://purl.org/goodrelations/v1#Thursday
07:30
16:30
http://purl.org/goodrelations/v1#Friday
CLOSED NOW
W
7:30am to 4:30pm
CLOSED NOW
S
Closed
W
7:30am to 4:30pm
Su
Closed
Th
7:30am to 4:30pm
M
7:30am to 4:30pm
F
7:30am to 4:30pm
T
7:30am to 4:30pm
Call now:
(831) 291-3158
64 Verified Reviews

Auto Repair Experience

  • Stacey Diaz, Manager
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 60 Years of Car Repair Experience
Scorecard
Caret_down

Wayside Garage has been serving the community of Monterey and the surrounding area since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "professional”, “friendly”, “courteous”, “honest” and "helpful". This location features a team of automotive professionals whose experience, commitment to ongoing training and ASE Certifications ranks with the best. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details
Caret_down

Auto Repair Experience

  • Stacey Diaz, Manager
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 60 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Wireless Internet

Affiliations

  • ASA
  • NAPA

Makes We Serve

  • Acura
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews
Caret_down

Overall Rating

64 Verified Reviews

Customer Reviews

by Verified Customer July 19, 2016

Amazing shop. Great customer service and car service provided! Awesome!

by Verified Customer July 19, 2016

Great service, very punctual

by Verified Customer July 13, 2016

Helpful, pleasant staff, and good prices

by Verified Customer July 13, 2016

Top notch - like I have come to expect!

by Verified Customer July 08, 2016

I like Wayside because of the personal relationship with the owners as a customer. I don't feel like a number on a production line. That's the impression I got from this last visit, just like all previous visits.

Show more reviews
by Verified Customer July 08, 2016

Everything went well.

by Verified Customer July 08, 2016

Friendly office staff

by Verified Customer July 08, 2016

Not upfront about the repairs that needed to be done- tried to have me pay $300 extra dollars for unnecessary repairs

Reply from Wayside Garage – by WaysideGarage August 08, 2016

Thank you for your review. We strive for excellent customer service. I apologize for any miscommunication on your vehicle. If at any time there is a question about repairs recommended, please feel free to call or stop by.

by July 01, 2016

good service

by Verified Customer July 01, 2016

Great service, but the lounge chairs could be better. HaHa

Show more reviews
by Verified Customer June 30, 2016

Excellent

by Verified Customer June 22, 2016

Wayside Garage has always been there for me. They always go the extra mile for their customers and always have a smile on their faces.

by June 22, 2016

Service always good here. Has been for years.

by June 22, 2016

Quick service and friendly staff.

by Verified Customer June 20, 2016

Very nice and helpful.

Show more reviews
by Verified Customer June 20, 2016

Truck was fixed on time and they did good job

by May 27, 2016

We brought the car in for a brake and light inspection which was done satisfactorily.

by Verified Customer May 13, 2016

Pleasant reception.

by May 07, 2016

They seem very competent and knowledgeable. I have concerns about how difficult it is to park there and how busy they are. Had to wait a bit longer for an appointment than I would have liked. But they were very nice and have good communication. They do seem overly busy. I only received an estimate and an oil change so I cannot comment on their work, per se.

by Verified Customer May 06, 2016

The staff is excellent and the work is wonderful

Show more reviews
by May 06, 2016

A lot less money than the dealership.

by Verified Customer May 04, 2016

The service is great.

by Verified Customer May 02, 2016

I was impressed that I was able to get an appointment so fast.

by April 29, 2016

The receptionist was extremely rude when we called to get information about our vehicle. I was pleased overall with service but did not receive a call that we needed additional work done until 5pm when the shop was closing.

Reply from Wayside Garage – by WaysideGarage August 08, 2016

Thank you for your review. Please accept our apologies for the lack of communication and the poor customer service. We have taken this into consideration and are making changes to help better your customer service experience.

by Verified Customer April 27, 2016

I had a major problem and it was corrected by Wayside with expertise and assuring attitude. I have extreme confidence that they will solve any issues I have with my vehicle. I have been dealing with them since the early 80's.

Show more reviews
by Verified Customer April 27, 2016

I have been a customer for 30 Years and I don't intend to stop.

by Verified Customer April 21, 2016

Prompt , courteous and professional.

by Verified Customer April 21, 2016

These guys are the best, always accurate on completion times and quality work

by Verified Customer April 20, 2016

They are polite, efficient, courteous and honest.

by Verified Customer April 20, 2016

Friendly staff, transparent communication about service, when it would be performed, why, and how much.

Show more reviews
by Verified Customer April 18, 2016

friendly and reliable

by Verified Customer April 18, 2016

great

by Verified Customer February 03, 2016

Speedy, courteous service. Stacey got me the best price for my parts.

by Verified Customer January 28, 2016

Great people. Great service.

by Verified Customer January 28, 2016

We have had our cars serviced for many years at Wayside. They go out of their way to make sure they give us excellent service.

Show more reviews
by Verified Customer January 27, 2016

Wayside has been our automotive repair dealer of choice because of the super friendly staff and the professional care for our vehicles.

by Verified Customer January 27, 2016

Great service & everyone is really nice.

by Verified Customer January 22, 2016

Great communication and service.

by Verified Customer January 22, 2016

Friendly and honest service, and affordable.

by Verified Customer January 22, 2016

They have always been fair and honest. I trust them with all of my automotive needs on my multiple vehicles.

Show more reviews
by Verified Customer January 22, 2016

They worked at it until they found the problem.

by Verified Customer January 19, 2016

Good, prompt service.

by Verified Customer January 19, 2016

We brought our vehicle in at 9:00 on Monday morning as agreed. Having not heard from Wayside Garage by 4:00 PM, we called them and were told that they had not yet gotten to the van and prepared an estimate, and since they closed at 4:30 the estimate wouldn't be ready until the following morning. The next day they emailed us the estimate, which seemed a bit high, but they had the vehicle so we told them to go ahead. The price that we ended up paying was more than we expected to pay for a brake job, based on what we have paid at other shops in the past.

Reply from Wayside Garage – by WaysideGarage August 08, 2016

Thank you for your review. We appreciate your concern about controlling automotive repairs and services, but we want you to know that our prices are calculated to only cover our costs and allow the shop a fair profit, not a penny more.

by Verified Customer January 18, 2016

I was so humanely facilitated in every way. Even waiting with other customers an balanced atmosphere of professionalism, community, friendship and trust was present. When walking to the Wharf to wait the time needed to inspect my vehicle communication was well connected. Follow up calls to make sure I was back before closing were most important, timely and appreciated. Everything was before and after explained to me in detail of the processes. It was as if my own family members who loved me took care of me. That is 'Love!' Beyond 'Politically Correctness'.

by Verified Customer January 18, 2016

Excellent everything! Customer service, competent work on my car, reasonable cost.

Show more reviews
by Verified Customer January 18, 2016

Personal and friendly service at reasonable price.

by Verified Customer January 11, 2016

Great service.

by Verified Customer January 06, 2016

Friendly service, great prices, fast and very personable.

by Verified Customer December 28, 2015

I'm happy with the service I received. The charges were clearly explained. The work (timing belt replacement) took a little longer than expected but was finished in one day. I've had no problems with my car since the work was done.

by Verified Customer December 22, 2015

They have provided many years of good service for our cars.

Show more reviews
by Verified Customer December 22, 2015

It is run by a couple who are easy to work with and honest as can be----which is becoming rarer and rarer these days.

by Verified Customer December 07, 2015

They have a great Customer Care relation and ensure your car is running perfectly to their satisfaction before you leave the shop.

by December 04, 2015

Timeline of repair was way off, luckily we have a second vehicle. Communications was very bad I had to keep calling daily instead of them updating me.

by Verified Customer December 03, 2015

Satisfied with everything, although not enough seating area while waiting.

by Verified Customer October 27, 2015

You always treat customers with respect, whether it's a man or woman also listen to what I have to say about my vehicle.

Show more reviews
by Verified Customer October 21, 2015

Good experience.

by Verified Customer October 16, 2015

Wayside is a very trustworthy and honest shop, I have recommend that friends take their vehicles there for repairs.

by September 25, 2015

They are responsible in recommendations and reasonable priced in repairs.

by Verified Customer September 17, 2015

Fast & friendly. Location a bit difficult with traffic and no parking - the only drawbacks I saw.

by Verified Customer September 16, 2015

They were helpful, charged what they quoted, and did good work, on-time.

Show more reviews
by Verified Customer September 15, 2015

They do excellent work and are trustworthy.

by Verified Customer September 01, 2015

The have provided years of very good service.

by Verified Customer August 13, 2015

I had excellent service.

by Verified Customer August 07, 2015

Good and trustworthy service.

Map
Caret_down
Get Directions to Wayside Garage
RepairPal Certified
We certify the best mechanics so everyone can get quality auto repair at fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners