They are not customer friendly and always put their interest ahead of customer. After almost doing a service for about 3000$ they were not providing me a reasonable estimate for problem with my heater. Even after spending a fortune for Engine block, Car radiator, Thermostat, Cooling switch, Water pump & sensors I still have to deal with the cold air from my vents. I don't have heat air from my vents and wayne's just made a statement of something could be wrong beneath the dash which could cost upwards of 1000$ more in addition to 3000$ which has been spent already. This makes me scared to go back to wayne's again. So please stay away from here.
P.S - I am a genuine customer. Have all the bills for the services done so far in past 12 months with these guys.