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Waynes Automotive Center

95 Glen Carran Circle, Sparks, NV 89431 Map & directions

Call Now: (775) 376-9101

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About Waynes Automotive Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
100
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Wayne's Automotive has been serving the community of Sparks since 1983. Manager Andro Hayes has 27 years of industry experience and was a technician for many years before becoming manager. We learned his technicians have over 143 years of combined experience and have access to some of the industry's latest tools. These qualities help them to perform superior repairs on your vehicle. All work is backed with a 24 month 24,000 mile warranty to put your mind at ease. They also help out their environment and customers by doing state certified emissions testing. For your convenience they also offer a local shuttle service, free WiFi internet access, and Early Bird/After Hours drop-off.

Message from the Shop

Wayne's Automotive Center has been providing quality car care in Sparks, NV since 1983. We are a family owned AAA approved business delivering honest and professional automotive repair and auto maintenance services to the people of Reno/Sparks and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Wayne's Automotive Center employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. Wayne's Automotive Center is a certified Napa Auto Care Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer's vehicle as if it were our own.

Auto Makes We Service

Acura BMW Buick
Cadillac Chevrolet Chrysler
Dodge FIAT Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Land Rover Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

Muffler & Exhaust Oil Change & Lube Service & Repair Transmission Repair

Amenities

Coffee Early Bird Dropoff Gas/Diesel Heated Waiting Room
Service Guarantee Shopping Nearby Shuttle Warranty Accepted
Wireless Internet

Customer Reviews 14 verified reviews

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Waynes Automotive Center
Verified Customer
January 12, 2013

I've been there many a time. I had a Cadillac, and when that came in there you automatically see dollar signs. They didn't over charge me, they just reset the computer. They did that for my Ford pickup too. Rather than charging me some huge fee, they just reset the computer, replace the chip, whatever needed to be done.

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Waynes Automotive Center
Verified Customer
January 09, 2013

Had my car towed in with undetermined illness. Wayne's tried all the 'usual' diagnostics and determined that I got a tank full of ethanol. They were instrumental in getting my repair charges reimbursed by the station. Great guys! Fair price for a trusted service!

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Waynes Automotive Center
Verified Customer
January 08, 2013

They are very friendly people. The guy who repaired my diesel was very, very friendly. I did like him. My fuel mileage was 20 to 22. Now its 17. I'm dissatisfied with that. I'm going to make an appointment to have them check it, and see if they can fix that.

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Waynes Automotive Center
Verified Customer
January 03, 2013

Maybe a better price break down on what everything costs. They added some oil additives to my engine. It was only 15 or 20 bucks extra, but they didn't tell me beforehand. When I picked up the car, they told me they had done that, but I wish they had asked me first. Before they do the work, give a quote on the price, and then stick to that quote.

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Waynes Automotive Center
Verified Customer
January 01, 2013

They do a very good job. I'm happy with them. I've been working with them for 9 years. They have been very fair with me. Everything they have fixed has worked fine. I've trusted a lot of miles with them. They seem to be very pleasant people to do business with.

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Waynes Automotive Center
Verified Customer
December 29, 2012

Good customer service. The people are very nice. My only concern is that I think their price is a little high.

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Waynes Automotive Center
Verified Customer
December 27, 2012

When it comes to sustaining customer confidence, about my vehicle, Wayne's are the people that I go to. They have repeatedly earned my trust.

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Waynes Automotive Center
Verified Customer
December 27, 2012

I was more than satisfied, and I've recommended them to two or three of my friends. I don't know what more you can say then that. I continue to use them for regular service on my other cars.

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Waynes Automotive Center
Verified Customer
December 26, 2012

They really worked down their bid, and they squeezed me right in between everybody else. I would recommend them to anybody.

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Waynes Automotive Center
Verified Customer
December 22, 2012

I've been to several different repair shops around town. I've been in this area since 1993. Wayne's is the best I have found. For all the reasons that I gave high scores. Fair price, professional, trustworthy. They have earned my confidence as a consumer, as a customer. I am confident that what they advise me to do is what's needed. When I don't need something, they don't do it. They'll say that this will last for a bit, but you need to think about doing something with it soon.

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Waynes Automotive Center
Verified Customer
December 19, 2012

They treat everyone fairly, and have reasonable prices. I have no complaints about them. Anytime I need my car worked on they get me right in.

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Waynes Automotive Center
Verified Customer
December 19, 2012

They did what they said the would do. The price was a little more than expected.

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Waynes Automotive Center
Verified Customer
December 18, 2012

Andro is very courteous and pleasant. He is also extremely knowledgable and honest. He also informs me of the different options that are available to repair my vehicles.

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Waynes Automotive Center
Verified Customer
December 14, 2012

I highly recommend them. In fact my car needs a tune up and I'm taking it next week. They came highly recommended to me from someone who had been going there for years.

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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(775) 376-9101

Auto Repair Experience

  1. Andro Hayes, Manager
  2. Established 1983
  3. 5 Auto Repair Mechanics on Staff
  4. 143 Years of Car Repair Experience