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Waynes Auto Repair

5995 Westerville Rd, Westerville, OH 43081 Map & directions

Call Now: (614) 678-5905

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About Waynes Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
93
Tools & Equipment (?)
90
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Wayne's Auto Repair was established in 1999 by Wayne Little with the goal of providing good customer service and good value. Wayne has many years delivering on his promise to the community of Westerville. This RepairPal Certified shop features a couple of very experienced technicians who mentor the less experienced staff members. Wayne makes sure all the staff attends good quality professional automotive and shop management training to help ensure his goals of good customer service and professional repairs are achieved. They are capable of a wide range of repairs, including check engine light repairs and wheel alignment. All work is backed by a 12-month/12,000-mile warranty. Shuttle service, early bird drop off, Saturday hours, and wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi Buick
Cadillac Chevrolet Chrysler
Dodge Ford GMC
Geo Honda Hummer
Hyundai Infiniti Isuzu
Jeep Kia Lexus
Lincoln Mazda Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts

Amenities

Coffee Open Saturday Open Weekends Rental Car
Service Guarantee Shuttle Wireless Internet

Customer Reviews 23 verified reviews

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Waynes Auto Repair
Verified Customer
February 25, 2014

The first time the part was replaced it did not function. When I took it back they fixed it and did not charge me labor. They communicated effectively about the issues that were involved.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They follow through with what they say, and they back it up with their work.

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Waynes Auto Repair
Verified Customer
February 25, 2014

Fast, honest service.

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Waynes Auto Repair
Verified Customer
February 25, 2014

There were no surprises and as far as communication goes they do an excellent job, everything was done correctly with no problems.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They did an excellent job on everything that needed to be done. It was just not as cost effective as I would have liked it to be.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They are fast, they did good work and they told me exactly what was wrong with my car.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They do great work in a timely fashion. Very reasonable. Cheaper and close to me.

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Waynes Auto Repair
Verified Customer
February 25, 2014

The repairs were done on time and it was not very expensive.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They were timely with their repair. They gave a quote and did a very good job. I was very satisfied with the repair. I was very pleased with my first repair with them.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They were prompt, and gave me updates with the repairs on my car. Also they were timely and priced competitive.

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Waynes Auto Repair
Verified Customer
February 25, 2014

I'm satisfied. It's convenient and close to my house and I like that.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They did a decent job overall.

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Waynes Auto Repair
Verified Customer
February 25, 2014

I was very pleased. I had a lot of work done on the car, they diagnosed and fixed it accordingly and I thought the price was fair.

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Waynes Auto Repair
Verified Customer
February 25, 2014

I haven't had to take my car back compared to other shops. They are sharp, professional and don't overcharge.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They provide good service and they are top notch.

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Waynes Auto Repair
Verified Customer
February 25, 2014

The service was good, they fixed our car in a timely manner.They're friendly and it was cheaper then the surrounding shops.

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Waynes Auto Repair
Verified Customer
February 25, 2014

I've been to them several times and I'm pleased with their work, I like the whole crew down there.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They did exactly what I wanted them to do. Reasonable price.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They have got me in quickly and do good work.

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Waynes Auto Repair
Verified Customer
February 25, 2014

I had to go back for the same problem twice. The second time I went back they said I needed to have something else done that cost me more money.

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Waynes Auto Repair
Verified Customer
February 25, 2014

They have been very good at explaining the work in detail, the parts are very reasonably priced. They are friendly and prompt and keep me up to date on how long my car will be there and they are very courteous.

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Waynes Auto Repair
Verified Customer
January 02, 2014

I took my car in because there was a problem with the engine. A couple weeks after they told me that, they charged me 125 dollars and they didn't even take it into the shop. A month later I received a letter in the mail saying that the engine in my car had been recalled.

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Waynes Auto Repair
Verified Customer
January 02, 2014

I thought the service was excellent.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:9:00am to 3:00pm
Sun:CLOSED
Call Now:

(614) 678-5905

Auto Repair Experience

  1. Wayne Little, Owner
  2. Established 1999
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 57 Years of Car Repair Experience