Water Star Motors

✓ RepairPal Certified
318a River St
Santa Cruz, CA 95060 USA
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17:00
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CLOSED
CLOSED
W
8:00am to 5:00pm
Su
Closed
Th
8:00am to 5:00pm
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 5:00pm
S
Closed
Call now:
(831) 346-1750

Auto Repair Experience

  • Henry Carter, Manager
  • Established 1993
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 78 Years of Car Repair Experience
Scorecard

Water Star Motors was established in 1993 and has been providing the Santa Cruz area with quality automotive repair ever since. This RepairPal Certified shop features an experienced and well trained team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “helpful”, "knowledgeable", “wonderful”, and “honest”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Henry Carter, Manager
  • Established 1993
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 78 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

We are Your Serene, Green Auto Repair Team. A family run business Serving Santa Cruz since 1993. We are the best - mechanically, spiritually and environmentally conscious auto repair shop.

Website

Reviews
Map
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Overall Rating

37 Verified Reviews

Customer Reviews

by Verified Customer March 10, 2016

Great service, friendly and fair prices.

by Verified Customer March 07, 2016

I am always happy here.

by Verified Customer March 02, 2016

Excellent service, prompt in timing and honest.

by Verified Customer February 29, 2016

They tried to charge me $1400 for storage fees without telling me before hand. Also they tried to charge me a very high price for replacing my clutch.

by Verified Customer February 25, 2016

Water Star Motor made sure I was a happy customer. They did a ride along with me so they could witness first hand what my complaints were. They also opened the shop for me on Saturday so I could get my car back.

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by Verified Customer February 16, 2016

Great service and work performed.

by Verified Customer February 16, 2016

They were extremely easy to work with and completed my smog check quick.

by Verified Customer February 10, 2016

Quick summary of repair. Reasonable prices. Friendly people.

by February 02, 2016

They ROCK.

by Verified Customer February 01, 2016

Wonderful People! Great Service!

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by Verified Customer January 29, 2016

Responsive and friendly staff who go the extra mile for you.

by Verified Customer January 28, 2016

The shop is clean, people are friendly, mechanics are knowledgeable and thorough.

by Verified Customer January 26, 2016

I felt like I got overcharged and regret getting a quote from another shop.

by Verified Customer January 21, 2016

They were very knowledgeable about my VW and seemed to really care.

by Verified Customer January 19, 2016

Highly expert, honest, fast, courteous.

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by Verified Customer January 18, 2016

You provide the best customer service of any business in Santa Cruz, hands down.

by Verified Customer January 14, 2016

Friendly, efficient, reasonably priced.

by Verified Customer January 11, 2016

Their service is reasonable but super pricey.

by Verified Customer January 08, 2016

Great service, they helped our daughter out when she really needed the help.

by January 08, 2016

Very good work, nice owners, green business. Prices are on the high end and they push to do work that isn't really needed.

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by Verified Customer January 06, 2016

Efficient service, clean environment, very friendly service.

by Verified Customer January 06, 2016

Came in for a smog test, super fast service I was in and out in 20 minutes!

by Verified Customer December 31, 2015

Quick, friendly, easy in and out.

by Verified Customer December 23, 2015

The lady who helped me at the desk, laughed the entire time, she kept saying things like "it's going to cost you lots of money, that's what you get for buying a Mercedes, I drive a Honda." Hahaha. I go to Henderson's now and I tell everyone I know with a foreign car about this experience.

by Verified Customer December 22, 2015

Staff is very friendly and knowledgeable. Good communication.

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by Verified Customer December 15, 2015

Good people, got me in quick. After repair when check engine light came on again after a week they fixed again no charge!

by Verified Customer December 15, 2015

I like the excellent communications and excellent service.

by December 11, 2015

They stand by their work; that's great! But they screwed up my first and only service, so... I'm not sure yet.

by Verified Customer December 10, 2015

Excellent customer service! Very helpful and friendly.

by Verified Customer December 07, 2015

The service at Water Star is stellar. Always friendly, informative and in good time.

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by Verified Customer December 07, 2015

You are the best!!!

by Verified Customer December 07, 2015

Water Star Motors was efficient, timely & friendly.

by Verified Customer December 07, 2015

They do things you don't ask for.

by Verified Customer December 03, 2015

Water Star is the most efficient and trustworthy mechanic that has ever worked on my car.

by Verified Customer November 12, 2015

The particular job was not done correctly the first and second times.

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by Verified Customer November 11, 2015

Great customer service.

by Verified Customer November 10, 2015

Great service and knowledgeable staff. Super nice to work with.

RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service