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Walts Auto Repair

(703) 367-0078

8391 Bay C Euclid Ave, Manassas, VA 20108

Overall Score

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Specialties

Roadside Assistance Service & Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Towing

Customer Reviews (1 review)

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Walts Auto Repair
March 25, 2009

this is my experience with Walts:

The owner Drew Walt ripped me off and took my money without performing services on my vehicle and told me "well sue me" this guy hung up on me just because he did not want to hear what i had to say.

The story

what i needed:
simple, to have 2 lower control arms replaced in the REAR of my jeep and cam bolts put in the rear.
lower links put in = $50
cam bolts put in = $100
total $150

walts replaced my FRONT lower control arms. and put the cam bolts in the front which is wrong. (he appolagized and told me it will be fixed)

so far this guy did 2 mistakes in one and blames his machanic.

he never called me to tell me it was fixed.

so 3 days later i figure its already fixed and i go to the shop to see if its done. (the lower control arms are good but he did not put the cam bolts in the rear)

i call walt at 5pm the next day at his business no answer, call his emergency number and left a message to tell him to call me back. HE NEVER CALLED.

finally i call him 2 days later to see whats up with the cam bolts. he said it will be an additional 50 dollars.
FOR WHAT? i already paid 100 for them to be put in.
he said because they are in the rear. (makes no difference if in the front or rear) that is st8 up ripp off

he then said "lets make it square just come pick up your jeep"

IM OUT $100 and this guys business moto is "with a family touch" i dont know what kinda family he was raised by but where im from you treat people with dignity and respect. and im an U.S. ARMY VETERAN who faught in IRAQ.

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