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Walt Eger's Service Center

1450 Grimm Rd, Severn, MD 21144 Map & directions

Call Now: (410) 246-4344

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About Walt Eger's Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability
100
Tools & Equipment
90
Customer Service
93
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Our certification team found this Walt Eger's Service Center to be an excellent representation of our Repairpal Certified Shop Network. Walt Eger, the owner, leads by example with over 40 years of experience in the industry. He is an ASE Certified Master Technician and his 2 other technicians are ASE Master Certificated as well. He has ensured they have the best automotive tools and computer diagnostic equipment to aide in the professional serving and repair of your late model vehicle. Repairs performed can range from tires and wheel alignment, to check engine light and computer system diagnoses and repair, to minor and major mechanical repair, as well as your scheduled maintenance needs. They offer free local shuttle service, early bird drop off, and wireless internet on site. All work is backed by a 24 month/24000 mile warranty. Their recent customers described this shop to us as "outstanding", "honest", "friendly", and "professional".

Message from the Shop

Since 1986, Walt Eger's Service Center has offered expert auto repairs you can trust.
We are one of Maryland’s top independent repair facilities. Today our shop on Grimm Road, in Severn near Ft. Meade, is 8,000 square feet with 15 service bays and state-of-the-art diagnostic tools and equipment.

We hire only ASE-certified technicians. Our staff includes three ASE master-certified technicians. All technicians are provided with the most up-to-date training, qualifying them to service almost all foreign and domestic cars and trucks including Ford, Chevy, Dodge, Chrysler, Honda, Toyota, Nissan, as well as Lexus, BMW, Mercedes, and more!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Early Bird Dropoff Heated Waiting Room Service Guarantee
Shuttle Warranty Accepted

Customer Reviews 26 verified reviews (30 total)

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Walt Eger's Service Center
Verified Customer
January 09, 2015

We go to them quite often, but sometimes after they work on our car repairs seem to pop up often. I don't really trust some of the people that he employs at his shop.

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Walt Eger's Service Center
Verified Customer
December 24, 2014

They do a good job on regular cars and not a very good job on European cars. They quoted almost double what someone else charged me.

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Walt Eger's Service Center
Verified Customer
January 09, 2015

They were very thorough, quick and it was very easy to schedule an appointment.

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Walt Eger's Service Center
Verified Customer
January 08, 2015

Excellent mechanics. They are professional. They knew what was wrong with my car. Very nice about presenting their products. they ran me back home while my car was being fixed. I was very happy with that.

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Walt Eger's Service Center
Verified Customer
January 07, 2015

They do what work needs to be done without trying to sell us other services, and if the work isn't done correctly they will take the time to fix it again.

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Walt Eger's Service Center
Verified Customer
January 07, 2015

He is the best. He provides no hassle service and he stands behind his work. He's honest.

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Walt Eger's Service Center
Verified Customer
January 06, 2015

It is close, convenient, and I think it's fair.

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Walt Eger's Service Center
Verified Customer
January 04, 2015

They always do what they say they are going to do. The price is good. They do it in a timely manner. They are always honest about what they need to fix. They don't try to rip you off.

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Walt Eger's Service Center
Verified Customer
January 03, 2015

I was satisfied with the service. They got it done on time and for a reasonable price.

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Walt Eger's Service Center
Verified Customer
January 01, 2015

I have been going to Walt's for 30 years. I went there to get my brakes done and he told me they just needed cleaned and saved me a lot of money.

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Walt Eger's Service Center
Verified Customer
January 01, 2015

I am very satisfied with the service. They are very honest. I know what the parts cost. I have been there 3 or 4 times. Their labor prices are very reasonable.

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Walt Eger's Service Center
Verified Customer
December 30, 2014

I have been pretty happy with their service, there was only one occasion where I brought my car in and told them what I thought it was and they told me that I was wrong.

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Walt Eger's Service Center
Verified Customer
December 29, 2014

I think the work is good work. It is a little expensive, but the work is good.

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Walt Eger's Service Center
Verified Customer
December 26, 2014

Good quality service.

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Walt Eger's Service Center
Verified Customer
December 22, 2014

Everything I had done there was done correctly and when there was a mistake they made it right. Prices are usually fair, they just do a good job.

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Walt Eger's Service Center
Verified Customer
December 20, 2014

They are good, friendly and overall they are just outstanding.

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Walt Eger's Service Center
Verified Customer
December 19, 2014

I have only been there twice. I was very pleased with their service, and I will highly recommend them to my friends.

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Walt Eger's Service Center
Verified Customer
December 17, 2014

When I had a major problem they called me back and discussed the problem to make sure it didn't happen again. It was a personal touch from the shop.

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Walt Eger's Service Center
Verified Customer
December 14, 2014

They did a very good job at repairing my job. it is very pleasant when you walk in. Good people, I would recommend them very much.

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Walt Eger's Service Center
Verified Customer
December 14, 2014

They do good work and they are very quick.

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Walt Eger's Service Center
Verified Customer
December 03, 2014

They have done very good work, they are fast a well.

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Walt Eger's Service Center
Verified Customer
November 29, 2014

The quality of service is not the same since A-rod left.

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Walt Eger's Service Center
Verified Customer
November 03, 2014

Work was done before it was promised.

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Walt Eger's Service Center
Verified Customer
October 26, 2014

They are thorough and transparent with maintenance options. When they fix something they stand behind their work. They always call to get what the customer wants to do and are always courteous.

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Walt Eger's Service Center
Verified Customer
September 12, 2014

Great service and mechanics.

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Walt Eger's Service Center
Verified Customer
September 02, 2014

Honest work for a fair price. No surprises.

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Walt Eger's Service Center
August 28, 2015

My 2009 Volvo XC90 AWD is getting close to need new tires. I call the dealer to ask about a 4wheel alignment and was given a quote of $129.00. I thought the price was a bit to high, so I decided to try a small business and found this shop using the RepairPal application. After reading all the good reviews about their good service and "fair prices" I went to inquire about the alignment. Went to the counter and asked for the price. Hoping to hear something like $70-$90 I was in shock when the guy behind the counter said to me, "$220.00 for that vehicle". I thought it would be cheaper than the dealer, I said, follow by a Thank you. $220, you got to be kidding me. Maybe because I was in my military uniform he thought my pocket is full of $$$.

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Walt Eger's Service Center
August 26, 2009

Great work at great prices. Better than a dealership because he remains competitive. I heard a friend at the VFW Post giving advice and it was that the new guy should go to see Walt for his car problems. More people take time to complain than compliment - this is the service you SHOULD go to, to save yourself the time and money!

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Walt Eger's Service Center
August 26, 2009

As a single woman, car repairs can be overwhelming. My Toyota has been to Walt's since I've been stationed in the area in 1994. Great repairs, advice and customer service. I vote with my money - if it wasn't great I would go elsewhere and not take the time to do this!

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Walt Eger's Service Center
August 26, 2009

HAVE HAD GREAT, HONEST SERVICE. STANDS BEHIND WORK

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(410) 246-4344

Auto Repair Experience

  1. Walter Eger , Owner
  2. Established 1986
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Master Auto Technicians
  5. 88 Years of Car Repair Experience