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Virginia Tire & Auto of Gainesville

7471 Linton Hall Road | Gainesville, VA 20155

(703) 348-9612

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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
97
Tools & Equipment (?)
91
Customer Service (?)
98
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

This shop certainly puts the customer first. Amenities include: free shuttle rides, a comfortable waiting area with free WIFI and gourmet coffee, and a play area for kids. In the shop itself, you will also find the same attention to detail with trained and certified technicians and excellent tools and diagnostic equipment. Their certifications have allowed them to receive the ASE Blue Seal of Excellence, one of only about 1,500 shop nationwide to receive this prestigious recognition. At Virginia Tire & Auto, you will find everything is in place for quick and consumer-friendly auto repairs.

Message from the Shop

Virginia Tire & Auto (VTA) has 11 convenient locations throughout Northern Virginia and has been serving the community for over 35 years (vatire.com or facebook.com/VATireANDAuto). Throughout the years, VTA has been continually recognized as a leader in the automotive repair industry. Our team is committed to providing unmatched quality, value and convenience for automotive repair and maintenance. Below are some highlights of our services:

Goodyear Affiliated Dealer

Better than Dealership Factory Scheduled Maintenance –we save you money and are a certified facility—your factory warranty is protected

Handle all your maintenance and repair needs

Well-Trained Oil Change Technicians

Fast State & Emissions Inspections--high quality service

Access to Extensive Tire Inventory

Free Shuttle Service

Neighborhood Service with a Nationwide warranty

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Extended/Evening Hours Financing
Free Inspection Heated Waiting Room Loaner Car Open Saturday
Open Weekends Service Guarantee Shopping Nearby Shuttle
Warranty Accepted Wireless Internet

Customer Reviews (9 reviews)

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  • Virginia Tire & Auto of Gainesville
    Joanne - Verified Customer
    March 01, 2012

    Their customer service is excellent. They did what was needed. They honored what they said and everything went very well. Their customer service was wonderful. I will definitely continue going there and recommend them to others. When I was given a quote it was honored. They did not try to sell me any services that were unnecessary. They went above and beyond. When I asked them what it would cost to check on a couple very minor things, they just checked into it and they found out what the problem was and let me know what needed to be done to get them repaired as well as answering other things and checking other things. They were just really really great. My father is a mechanic, and he is getting ready to retire, and there are some things that he's not able to take care of himself, so I have personal opinion and standard for customer service especially when it comes to auto mechanics and they are awesome. They are top notch. I love them.

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  • Virginia Tire & Auto of Gainesville
    John - Verified Customer
    February 28, 2012

    Be gracious to your customer. Be nice to your customer. Be aware of your customer.

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  • Virginia Tire & Auto of Gainesville
    Julie - Verified Customer
    February 27, 2012

    The gentleman I dealt with was very helpful and knowledgeable and probably saved me money through his honesty.

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  • Virginia Tire & Auto of Gainesville
    Cathy - Verified Customer
    February 26, 2012

    Their past reputation has been horrendous even getting a black eye with the Better Business Bureau, I believe and so I haven't been there in a long time, but I got my car inspected there and had to get repairs. I had a good experience.

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  • Virginia Tire & Auto of Gainesville
    Verified Customer
    February 26, 2012

    I made the purchase back in December and I was extremely dissatisfied. There was a problem. I thought this problem would correct itself. The tires just weren't right. The rise was terrible. There was noise. I didn't know what I was going to do. I finally went back and it was after the 30 days and they corrected the entire problem. They took the tires off and put new tires on and I was totally satisfied with the whole result.

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  • Virginia Tire & Auto of Gainesville
    Jean - Verified Customer
    February 26, 2012

    Whoever helped me out was very professional and the guy that actually did it was very knowledgeable about what he was talking about. Another thing is that they don't only tell you what they are doing, they also show you.

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  • Virginia Tire & Auto of Gainesville
    Jim - Verified Customer
    February 25, 2012

    I like their hours and services. They seem to be able to fix any problem.

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  • Virginia Tire & Auto of Gainesville
    Dana - Verified Customer
    February 25, 2012

    It was excellent service and professional.

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  • Virginia Tire & Auto of Gainesville
    Kamal - Verified Customer
    February 25, 2012

    Everyone there is very friendly. They are very knowledgeable and will show what work they did.

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Hours of Operation

Mon - Fri6:00am to 10:00pm
Sat6:00am to 10:00pm
Sun9:00am to 6:00pm
Fast Facts
  1. Harry Harth, Manager
  2. Established 1976
  3. Online Reputation:
  4. 6 Technicians on Staff
  5. 4 ASE Certified Technicians
  6. 82 Combined Years of Experience