I was very pleased with the service and the courtesy of Virginia Automotive Service.
The are very nice and their prices are good.
They were very friendly people who did a great job repairing my car.
Great job on my problem.
Good service at fair price for work.
Always great service.
They were very polite and thorough.
They are very nice, get you in and out in a timely manner; as well as getting repair done right first time.
Professional, fast service, pleasant personnel, good follow-up.
They did a good job.
Very nice and honest people.
Excellent care and wonderful place to wait if necessary.
Best auto shop I have ever been to!
Previous experiences have been good.
They are extremely focused on customer service and meeting the needs of customers.
I think it is a good and fair service repair shop. And I feel confidant in their tech Chad. He has been the only one to work on my vehicles.
I wasn't overwhelmed with trust by the whole experience, I felt like I was over charged and my car performance has only marginally improved.
I was charged more than $100 for diagnostic services, but when they told me the engine was blown and I needed to replace it for $8,000, I decided to go to another repair service because they were cheaper. It turns out that my engine was fine.
I took my truck in for an inspection. Of course they found something wrong and it needed fixed right away. Not even a week later my rear brake and rotor (the one they took off to inspect) was ruined. When I called them about this, they immediately said it was mechanical failure. I do not see where a brake and rotor can go bad in less than a weeks time when I don't drive but maybe 15 miles a week.
They were friendly as well as compident in their job. They gave me a detailed explanation of what needs to be done now and what will be due in the near future.
They have done GREAT work for me.
Great customer service.
Very nice people.
Great service. Very professional
Very happy with the service.
The manager was very helpful in re-prioritizing a long job, versus my short inspection, and got me away a lot quicker than I anticipated. Thank you!
The man that helped me was extremely nice and very flexible, he stayed later than the store hours to help me get an inspection done so that I would not get a ticket.
Terry was polite, courteous, and respectful to us. His office and shop was very clean, comfortable, and inviting. We felt welcome at once. Terry took time to understand our problems and recommended what would work best.
Good but high.