Virginia Automotive Service

✓ RepairPal Certified
vaautomotors@gmail.com
11006 West Broad St
Glen Allen, VA 23060 USA
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CLOSED NOW
S
7:00am to 4:00pm
CLOSED NOW
T
7:00am to 6:00pm
S
7:00am to 4:00pm
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
Call now:
(804) 419-7330
38 Verified Reviews

Auto Repair Experience

  • Ed Shelton, Owner
  • Established 1978
  • 1 ASE Master Auto Technician
  • 20 Years of Car Repair Experience
RepairPal Scorecard

The Glen Allen location of Virginia Automotive Service has been serving the local community for many years. This location features a team of automotive professionals whose experience, commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind.Their recent customers describe the team at this Repairpal Certified shop as “friendly”, “reliable”, “professional”, and “polite”.  A local shuttle service, loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Ed Shelton, Owner
  • Established 1978
  • 1 ASE Master Auto Technician
  • 20 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Early Bird Dropoff
  • Extended/Evening Hours
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • NAPA
  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

38 Verified Reviews
by - Verified Customer June 02, 2015

I was very pleased with the service and the courtesy of Virginia Automotive Service.

by - Verified Customer May 29, 2015

The are very nice and their prices are good.

by - Verified Customer May 28, 2015

Prompt service.

by - Verified Customer May 27, 2015

They were very friendly people who did a great job repairing my car.

by May 22, 2015

Friendly service.

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by - Verified Customer May 21, 2015

Great job on my problem.

by - Verified Customer May 20, 2015

Good service at fair price for work.

by - Verified Customer May 15, 2015

Always great service.

by - Verified Customer May 15, 2015

Good Service.

by - Verified Customer May 11, 2015

They were very polite and thorough.

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by - Verified Customer April 28, 2015

The best.

by - Verified Customer April 22, 2015

They are very nice, get you in and out in a timely manner; as well as getting repair done right first time.

by - Verified Customer April 17, 2015

Professional, fast service, pleasant personnel, good follow-up.

by - Verified Customer April 17, 2015

They did a good job.

by - Verified Customer April 14, 2015

Very nice and honest people.

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by - Verified Customer April 09, 2015

Excellent care and wonderful place to wait if necessary.

by - Verified Customer April 04, 2015

Best auto shop I have ever been to!

by - Verified Customer March 26, 2015

Previous experiences have been good.

by - Verified Customer March 26, 2015

They are extremely focused on customer service and meeting the needs of customers.

by - Verified Customer March 25, 2015

I think it is a good and fair service repair shop. And I feel confidant in their tech Chad. He has been the only one to work on my vehicles.

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by - Verified Customer March 21, 2015

I wasn't overwhelmed with trust by the whole experience, I felt like I was over charged and my car performance has only marginally improved.

by - Verified Customer March 12, 2015

I was charged more than $100 for diagnostic services, but when they told me the engine was blown and I needed to replace it for $8,000, I decided to go to another repair service because they were cheaper. It turns out that my engine was fine.

by - Verified Customer March 11, 2015

I took my truck in for an inspection. Of course they found something wrong and it needed fixed right away. Not even a week later my rear brake and rotor (the one they took off to inspect) was ruined. When I called them about this, they immediately said it was mechanical failure. I do not see where a brake and rotor can go bad in less than a weeks time when I don't drive but maybe 15 miles a week.

by - Verified Customer March 09, 2015

They were friendly as well as compident in their job. They gave me a detailed explanation of what needs to be done now and what will be due in the near future.

by - Verified Customer February 26, 2015

They have done GREAT work for me.

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by - Verified Customer February 21, 2015

Great customer service.

by - Verified Customer February 16, 2015

Very nice people.

by - Verified Customer February 14, 2015

Great service. Very professional

by February 07, 2015

Friendly service.

by - Verified Customer February 02, 2015

Very happy with the service.

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by - Verified Customer January 30, 2015

The manager was very helpful in re-prioritizing a long job, versus my short inspection, and got me away a lot quicker than I anticipated. Thank you!

by - Verified Customer January 24, 2015

Reliable Service.

by - Verified Customer January 20, 2015

Thank you.

by - Verified Customer December 30, 2014

The man that helped me was extremely nice and very flexible, he stayed later than the store hours to help me get an inspection done so that I would not get a ticket.

by - Verified Customer December 09, 2014

Terry was polite, courteous, and respectful to us. His office and shop was very clean, comfortable, and inviting. We felt welcome at once. Terry took time to understand our problems and recommended what would work best.

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by December 04, 2014

Good but high.

2 verified customers did not leave comments but provided these ratings:
by Linda, Ram
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