Virginia Auto Service

RepairPal’s Comprehensive Evaluation

Assessment Summary

Virginia Auto Service has been serving the downtown Phoenix area since 1995. Their experience, technical ability, and diagnostic equipment are second to none. The ASE has recognized their commitment to certifications by awarding them the Blue Seal of Excellence. Their dedication to customer service is also a high priority, as they state, “We believe that referrals from satisfied customers are better than any form of advertising.”

Customer Reviews (8 reviews)

8 Sort by: Date | Helpful Sort by: Date | Helpful

• Virginia Auto Service
  Tom - Verified Customer
  December 27, 2011

  I've been with them since they opened and I've been very satisfied with the quality of repairs and their service. They have taken care of all my cars. They have kept me safe and on the road. I trust them a lot.

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• Virginia Auto Service
  Suzanne - Verified Customer
  December 22, 2011

  They are very community minded, so they go beyond just fixing cars. I work at a hospital and they always donate toys. I like that they are community minded.

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• Virginia Auto Service
  Kathy - Verified Customer
  December 19, 2011

  They're friendly, helpful, and they are fair. They tell me what's getting worn and what needs fixed in the future. I have an old car and that's very helpful. They have also been accommodating when I had emergency repair needs.

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• Virginia Auto Service
  Verified Customer
  December 09, 2011

  It is a good shop. It's expensive. I think their hourly rate is like $110.00. That makes it as expensive as the dealerships. It makes you think whether or not it's worth it. If they weren't located 5 blocks from my house, I would just go to the dealership. Their mechanics are really good. They are the real deal.

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• Virginia Auto Service
  Charles - Verified Customer
  December 06, 2011

  I wish I could find a similar service station in my home town. Click and clack have nothing on these guys!

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• Virginia Auto Service
  Walt - Verified Customer
  December 05, 2011

  I do like the personal attention they give me. It is appreciated.

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• Virginia Auto Service
  James (Mac) - Verified Customer
  December 02, 2011

  They are very good at keeping you informed as to the nature of the repair and what is required to get it done, and they are very efficient. I just felt that they might be a little expensive, but you get what you pay for.

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• Virginia Auto Service
  Bubbles18
  September 06, 2011

  They actually did a job well done. I didn't expect the auto repair to be over so soon. There were no problems afterwards so I think they weren't too hasty. These guys really know what they're doing.

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