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Village Repair

94 Reservoir St, Holden, MA 01520 Map & directions

Call Now: (508) 318-6820

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About Village Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
98
Tools & Equipment
96
Customer Service
93
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Village Repair has been serving the community of Holden since 1983. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “professional”, “honest”, “accommodating”, “helpful”, and “attentive”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, check engine light diagnoses and repairs, to emissions testing, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

Auto Repair, Oil Changes, 24/7/365 Towing. We have proudly served Holden, Princeton, Paxton, Rutland, and Sterling, top-quality repair work since 1983.

Auto Makes We Service

Acura Audi Buick
Cadillac Chevrolet Chrysler
Dodge Ford GMC
Geo Honda Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts

Amenities

Early Bird Dropoff Service Guarantee Shuttle Wireless Internet

Customer Reviews 25 verified reviews

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Village Repair
Verified Customer
February 25, 2015

They are very good. Pricing, customer service, quality, timing. My car was broken, I brought it in and they fixed it.

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Village Repair
Verified Customer
February 24, 2015

They are fair, quick and good honest people.

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Village Repair
Verified Customer
February 24, 2015

They had great customer service. The owner is right there and taking care of everything. I've been going there for 15 years.

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Village Repair
Verified Customer
February 24, 2015

They are very professional, they are very competent with the work they do.

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Village Repair
Verified Customer
February 21, 2015

They are a very friendly service. Reputable, good reputation. Knowledgeable staff.

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Village Repair
Verified Customer
February 21, 2015

They know what they are doing. They are very accommodating, and the work gets done correctly. If you have a problem, they usually get it done quickly and try to help you out.

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Village Repair
Verified Customer
February 20, 2015

They don't push unnecessary repairs, they're reasonable, trustworthy and convenient.

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Village Repair
Verified Customer
February 20, 2015

The shop is good. We are family friends with the owner, I use to play baseball with his son. His services are a little expensive, but if I knew someone needing a repair I would recommend them to Village Repair. If it was a small thing like an oil change, brake flushes, things in that nature, I would go somewhere else.

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Village Repair
Verified Customer
February 20, 2015

I felt he was very honest when I dropped off my vehicle and he was very reasonably priced. He made me feel comfortable going to him.

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Village Repair
Verified Customer
February 20, 2015

I have been going there for a number of years getting good service, happy employees and quick repair work that keeps me coming back.They are prompt, on time with no problems and when they fix it they fix it right so that I don't have to go back. We are very happy and like the owner Ted and we will continue to go back to them and recommend them.

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Village Repair
Verified Customer
February 20, 2015

They do the things I ask them to and at a fair price. What I would expect to pay, I was satisfied with the price.

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Village Repair
Verified Customer
February 19, 2015

We have been very happy with the service. We go in, Ted provides great service and is attentive. We are very confident in how he treats his customers and won't have problems. We have been referring other people and they have been going to the shop.

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Village Repair
Verified Customer
February 18, 2015

They do a good job on the car, I trust them. I have went there for a few years. The owner is very personable. I have been happy with all the work they have done on my vehicles.

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Village Repair
Verified Customer
February 16, 2015

They have done a really good job, very customer friendly. I like the owner, he's a nice guy.

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Village Repair
Verified Customer
February 15, 2015

They do good quality work and it's a fast turn around. They have reasonable prices.

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Village Repair
Verified Customer
February 15, 2015

I think they do really good work. My wife has had some brake issues after a repair so sometimes the quality of the parts they use might not be the best. Otherwise they are great.

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Village Repair
Verified Customer
February 14, 2015

We always get really good service. They are very nice people. It is a very good price. When you call, they always take you right away. I like the people.

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Village Repair
Verified Customer
February 14, 2015

They have always given us excellent service. They have gone out of their way to help us when our car has broken down. They only fix the things that need to be fixed. They have always been completely honest.

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Village Repair
Verified Customer
February 13, 2015

They are trustworthy ans do a good job. They gave me the correct price and I feel like I can trust them.

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Village Repair
Verified Customer
February 13, 2015

I have gone there for years. Everything they have done has been good. I also like the people that work there, they are very helpful and polite. When they are fixing my car, they give me a ride home and pick me back up when my car is ready. I think they provide a wonderful service for an older person.

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Village Repair
Verified Customer
February 13, 2015

I have been going to them for 20 years and getting great service. My vehicle runs beautiful, he gives good advice with what repairs need to be repaired and when. He provides fair quotes and even pointed out a repair that was needed and he told me where to go with the TSB technical service and it would be for free.

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Village Repair
Verified Customer
February 11, 2015

He is kind, fast, and has a good price. He goes to our church.

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Village Repair
Verified Customer
February 11, 2015

They have excellent mechanics and the people that work there know what they are doing.

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Village Repair
Verified Customer
February 08, 2015

Their customer service is fabulous, they have always been there when I needed them and their pricing is good.

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Village Repair
Verified Customer
February 07, 2015

They are a very reputable firm that does good work and stands by their work. They are very personable. They will send you in the correct direction and will make valid recommendations. They will not sell you anything if you don't need it.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:7:00am to 6:00pm
Tue:7:00am to 6:00pm
Wed:7:00am to 6:00pm
Thu:7:00am to 6:00pm
Fri:7:00am to 5:00pm
Call Now:

(508) 318-6820

Auto Repair Experience

  1. Theodore Dumas, Owner
  2. Established 1983
  3. 4 Auto Repair Mechanics on Staff
  4. 75 Years of Car Repair Experience