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Victor Auto Body Works

590 Washington St, Middletown, CT 06457 Map & directions

Call Now: (860) 552-2633

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About Victor Auto Body Works

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability
87
Tools & Equipment
95
Customer Service
94
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Victor Auto Body Works has been proudly serving the Middletown area since 1953. Not only is this team of experienced and ASE certified automotive professionals capable of mechanical repairs ranging from check engine light diagnoses & repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs, they are also a full service body shop. The team here works hard to maintain their ASE certifications and attend the ongoing training necessary to keep current with the latest automotive technology. Their recent customers described this RepairPal certified shop to us as “wonderful”, “terrific”, “trustworthy”, and “awesome". For your peace of mind they back their work with a 12-month / 12,000-mile warranty. Rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Victor Auto Body Works is a family owned and operated business that has been serving Middlesex county since 1953. Our 60 year commitment to excellence assures you and your family a hassle free repair experience.

Our large facility is equipped with state of the art equipment and technology. Our professional team is well trained and certified. As a leader in our industry, we provide personalized customer service and will handle your insurance claims from the start to perfect finish every time.

As Middlesex County's largest and finest auto body and mechanical shop, we can guide you through the repair process from basic oil changes to major collisions.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Collision Repair & Paint Diagnosis Hybrid/Electric Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Tire Sales/Repair Transmission Repair Upholstery
Windshield/Glass

Amenities

AAA Member Discount Car Pickup/Dropoff Child Friendly Early Bird Dropoff
Free Estimates Heated Waiting Room Open Saturday Parts/Accessories
Rental Car Service Guarantee Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Victor Auto Body Works
Verified Customer
January 14, 2015

They were great. I was up here alone, they came and picked me up and took me home. They went out of their way to accommodate me and they did a great job.

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Victor Auto Body Works
Verified Customer
January 14, 2015

I have been satisfied with all of the mechanical and body work I have had them do. I think they got the work done in a quick amount of time and at a fair price. The work is done right and if it isn't they will take the time to make it right.

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Victor Auto Body Works
Verified Customer
January 12, 2015

They are very trustworthy and reliable. They are very efficient, pleasant and they don't do any unnecessary work. They care about your safety and the safety of your vehicle.

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Victor Auto Body Works
Verified Customer
January 07, 2015

They did a good job and they were very friendly.

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Victor Auto Body Works
Verified Customer
January 07, 2015

They have very good service and they charge reasonable prices. They were very quick to take me in on an appointment and they got the work done in a timely manner.

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Victor Auto Body Works
Verified Customer
January 01, 2015

They did the repair in less time then they said it would take.

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Victor Auto Body Works
Verified Customer
December 28, 2014

I have used them for many years and I have never had any problems with them. Their service is wonderful, they are very nice and they try to bend over backwards to help you out.

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Victor Auto Body Works
Verified Customer
December 25, 2014

They were cheap, reliable and they got the work done quickly.

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Victor Auto Body Works
Verified Customer
December 22, 2014

They did the work they said they would in a timely and prompt manner.

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Victor Auto Body Works
Verified Customer
December 18, 2014

Their service is terrific, they said my car would be done in a few weeks and I didn't have to return for anything they did to be fixed. They were very honest and they did the job right the first time.

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Victor Auto Body Works
Verified Customer
December 11, 2014

They are very nice and they did the work for me in a couple of hours. They are quick, efficient and everybody there is nice.

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Victor Auto Body Works
Verified Customer
December 10, 2014

I have confidence in their advice, they have good prices and they provide quality services.

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Victor Auto Body Works
Verified Customer
December 10, 2014

They did an excellent job fixing my car, they have very fair prices and they are very customer oriented.

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Victor Auto Body Works
Verified Customer
December 07, 2014

Their work is good but they take a long time to do the work.

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Victor Auto Body Works
Verified Customer
December 03, 2014

They did an amazing job, they are very friendly and they got the work done when they said it would be.

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Victor Auto Body Works
Verified Customer
November 30, 2014

I was in an auto accident and they were the ones who took care of my car. They said they would do the work and they told me that they would keep me informed on any changes needing to be made.

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Victor Auto Body Works
Verified Customer
November 27, 2014

They did a pretty good job, and I was generally happy with the service.

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Victor Auto Body Works
Verified Customer
October 19, 2014

Good service, they took me in on a tight schedule and they were able to do the exact service I needed.

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Victor Auto Body Works
Verified Customer
October 07, 2014

They were very quick to get the work done, and they took care of all of the paperwork to send to my insurance company.

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Victor Auto Body Works
Verified Customer
September 28, 2014

They did a good job, and I like all of the work they do.

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Victor Auto Body Works
Verified Customer
August 19, 2014

Very friendly and helpful. Good service.

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Victor Auto Body Works
Verified Customer
July 16, 2014

Quality of the work is vary good. I can trust them to do and explain to me the needs of my car. It takes the worry out of my maintenance for my vehicles.

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Victor Auto Body Works
Verified Customer
May 05, 2014

I always get excellent service in auto body or repair service.

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Victor Auto Body Works
Verified Customer
April 15, 2013

They are always good to us.

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Victor Auto Body Works
Verified Customer
March 10, 2013

Their customer service is awesome.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Sat:7:30am to 12:00pm
Sun:CLOSED
Call Now:

(860) 552-2633

Auto Repair Experience

  1. Tyler Rook, Owner
  2. Established 1953
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technician
  5. 30 Years of Car Repair Experience