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Valley Import Center

31 Beta Ct, Suite G, San Ramon, CA 94583 Map & directions

Call Now: (925) 271-9056

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About Valley Import Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
97
Tools & Equipment (?)
90
Customer Service (?)
98
Customer Conveniences (?)
25 months / 25,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Looking for a repair shop with excellent customer satisfaction? With a Net Promoter Score in the mid 80s, Valley Import Center is the place for you. How does a repair shop achieve such a score? Experienced and ASE certified technicians (three of four are ASE Master Technicians), excellent tools, the latest diagnostic equipment, and ongoing training for all of their employees. In addition, they are a state Smog Test and Repair Station. Combine this with a clean and organized facility and you can see that they have everything in place to take great care of their customers needs.

Message from the Shop

Thank you for stopping by. We know there are a lot of Auto Repair centers to choose from. We are positive that you will find Valley Import Center has the highest standards around. Valley Import Center has been serving the Tri-Valley Area and has kept more then 50,000 automobiles on the road since 1980. If you give us the opportunity, we will earn the privilege to take care of your automobiles (cars or trucks, imports and domestic ).

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Upholstery

Amenities

AAA Member Discount Car Pickup/Dropoff Chinese Spoken Coffee
Early Bird Dropoff Shuttle Towing Wireless Internet

Customer Reviews 3 verified reviews

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Valley Import Center
Verified Customer
August 25, 2011

They are very professional, responsible and reliable.

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Valley Import Center
Verified Customer
August 16, 2011

I think that they're totally honest and they really try hard to make sure you know what is going on. They actually kept giving me lead time to let me save for future repairs - when something is coming up, they let me know.

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Valley Import Center
Verified Customer
August 02, 2011

They make the correct diagnosis and their repairs are done right the first time. I have nothing but good things to say about Valley Import. Me and my family have been going there for years.

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Hours of Operation
Mon:7:30am to 5:30pm
Tue:7:30am to 5:30pm
Wed:7:30am to 5:30pm
Thu:7:30am to 5:30pm
Fri:7:30am to 5:00pm
Call Now:

(925) 271-9056

Auto Repair Experience

  1. Chengdong Sun, Owner
  2. Established 1980
  3. 4 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 66 Years of Car Repair Experience