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Valley Import Center

31 Beta Ct, Suite G | San Ramon, CA 94583

(925) 272-0462

Call Now: (925) 272-0462

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
94
Technical Ability (?)
97
Tools & Equipment (?)
91
Customer Service (?)
98
Customer Conveniences (?)
25 months or 25,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Looking for a repair shop with excellent customer satisfaction? With a Net Promoter Score in the mid 80s, Valley Import Center is the place for you. How does a repair shop achieve such a score? Experienced and ASE certified technicians (three of four are ASE Master Technicians), excellent tools, the latest diagnostic equipment, and ongoing training for all of their employees. In addition, they are a state Smog Test and Repair Station. Combine this with a clean and organized facility and you can see that they have everything in place to take great care of their customers’ needs.

Thank you for stopping by. We know there are a lot of Auto Repair centers to choose from. We are positive that you will find Valley Import Center has the highest standards around. Valley Import Center has been serving the Tri-Valley Area and has kept more then 50,000 automobiles on the road since 1980. If you give us the opportunity, we will earn the privilege to take care of your automobiles (cars or trucks, imports and domestic ).

Website: Valley Import Center Website

Auto Makes We Service:

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations:

Specialties:

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Upholstery

Amenities:

AAA Member Discount Car Pickup/Dropoff Chinese Spoken Coffee
Early Bird Dropoff Shuttle Towing Wireless Internet

Customer Reviews (3 reviews)

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  • Valley Import Center
    Jack & Helen - Verified Customer
    August 25, 2011

    They are very professional, responsible and reliable.

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  • Valley Import Center
    Rosanne - Verified Customer
    August 16, 2011

    I think that they're totally honest and they really try hard to make sure you know what is going on. They actually kept giving me lead time to let me save for future repairs - when something is coming up, they let me know.

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  • Valley Import Center
    Doug - Verified Customer
    August 02, 2011

    They make the correct diagnosis and their repairs are done right the first time. I have nothing but good things to say about Valley Import. Me and my family have been going there for years.

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Hours of Operation:

Mon7:30am to 5:30pm
Tue7:30am to 5:30pm
Wed7:30am to 5:30pm
Thu7:30am to 5:30pm
Fri7:30am to 5:00pm
Quality Repairs
Fair Prices
GUARANTEED

Receive a minimum 12-month/12,000-mile warranty and the RepairPrice Guarantee at any RepairPal-certified Top Shop.

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Fast Facts
  1. Chengdong Sun, Owner
  2. Established 1980
  3. Online Reputation:
  4. 4 Technicians on Staff
  5. 3 ASE Certified Technicians
  6. 66 Combined Years of Experience