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Utah Imports

858 S State St, Salt Lake City, UT 84111 Map & directions

(801) 804-5744

Call Now: (801) 804-5744

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About Utah Imports

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability
100
Tools & Equipment
91
Customer Service
98
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

The South State Street location of Utah Imports has been serving the local community since 1986. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “honest”, “reliable”, “professional”, "courteous", and “amazing”. This location features a team of automotive professionals lead by an ASE Master Technician and they are focused on repairing select import makes. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Auto Makes We Service

Acura Audi BMW
Honda Mercedes-Benz Mini
Porsche Subaru Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

Coffee Early Bird Dropoff Rental Car Service Guarantee
Shuttle Wireless Internet

Customer Reviews 25 verified reviews

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Utah Imports
Verified Customer
March 12, 2015

They're professional, courteous, affordable, efficient, everything you would ever want. They're just the best.They're a ten.

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Utah Imports
Verified Customer
March 12, 2015

They are honest, they don't do unnecessary work and they communicate very well.

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Utah Imports
Verified Customer
March 11, 2015

They are always professional. Previously I had a bad experience with a car dealership. I have a diesel car and they put in oil for a regular car, not a diesel. I took my car to Utah Imports they explained why my car stopped. Ever since then I feel comfortable taking my car to them. They are experienced and knowledgeable of my car.

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Utah Imports
Verified Customer
March 11, 2015

They are honest, they do the work at the price they quote. They have quick turnarounds, they get the work done quickly.

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Utah Imports
Verified Customer
March 06, 2015

I like the reliability of their work and timeliness. They stand behind their work and address any issues if they come up.

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Utah Imports
Verified Customer
March 05, 2015

They are a quality company that does quality work.

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Utah Imports
Verified Customer
March 05, 2015

They communicate well, they understand what needs to be done to your vehicle. If I had a new car that was under warranty I would still go to the dealership, but if I had a car that wasn't under warranty I would go to these guys.

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Utah Imports
Verified Customer
March 03, 2015

I have had good service every time I have been there, they are very honest people.

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Utah Imports
Verified Customer
March 03, 2015

Very reasonable pricing, very knowledgeable in what they do and what they recommend. They are easy to work with. They are pleasant human beings and the customer service is above average.

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Utah Imports
Verified Customer
March 02, 2015

They are the only shop in the area that does quality work. After going to a few shops that I have had bad service with, I found these guys and have been going there since.

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Utah Imports
Verified Customer
February 27, 2015

I am very happy with what they have done, they did the work they said they were going to and they charged fair prices.

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Utah Imports
Verified Customer
February 27, 2015

They were amazing, they did all of the work I wanted.

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Utah Imports
Verified Customer
February 25, 2015

I always had very good service. They're timely and informative.

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Utah Imports
Verified Customer
February 25, 2015

They always call me to let me know how much it will cost and I really trust them.

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Utah Imports
Verified Customer
February 20, 2015

I have been mostly happy with them, they seem to be reliable and as far as I can tell they do good work.

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Utah Imports
Verified Customer
February 20, 2015

They have always done a good job, and I like the people that work there. They are very reputable, I have never heard anything bad about them.

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Utah Imports
Verified Customer
February 18, 2015

Their prices are fair, thay are competent and they don't do any unnecessary work.

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Utah Imports
Verified Customer
February 18, 2015

They did their job correctly, they did all of the work I wanted without any problems.

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Utah Imports
Verified Customer
February 16, 2015

I trust them because they make me feel comfortable every time I visit their shop.

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Utah Imports
Verified Customer
February 12, 2015

They do a good job at fair prices, but they forgot to reset the trouble code after they were finished with the work so now I have to go back in so they can reset it for me.

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Utah Imports
Verified Customer
February 10, 2015

They did the work quickly, they were straightforward. They told me exactly what was wrong, they did the task quickly and they were very honest about the work they had to do.

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Utah Imports
Verified Customer
February 10, 2015

Experts service, they are fair and very reasonably priced.

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Utah Imports
Verified Customer
February 06, 2015

I think they do great work, and I think they are the only shop I can trust to work on an old Volkswagen van.

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Utah Imports
Verified Customer
February 03, 2015

I had a bad experience both times I have been there, I went in with an issue with my car. They opened the sunroof and they broke it so it wouldn't close. They tried to charge me to fix my sunroof even though it wasn't broke when I went in. I also went in for an oil change, my car takes synthetic oil which is expensive as it is and they wrote down that I needed to come back in after 3000 mile for another oil change.

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Utah Imports
Verified Customer
February 02, 2015

They do great work, they are very reputable and you get a good value for the money.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(801) 804-5744

Auto Repair Experience

  1. Jeff Keller , Owner
  2. Established 1986
  3. 5 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 80 Years of Car Repair Experience