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Kpsmith999

Fort Lauderdale, FL

kpsmith999 has not written a profile yet.

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Questions & Answers | Problem Reports | Reviews | Comments

Question Asked: 

I have replaced the high mounted thirs tail light that is mounted on my truck for the 2nd time. The dealer says that it is a design problem due to the tight fit in the trunk recess and the spring tension that holds the lens into the truck recess. Is there anything that can be done to correct this problem?


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Question Asked: 

My 2005 MDX would vibrate/shudder/grind while accelerating between 35 to 40 mph. When I took it into the dealer, I was told they could not reproduce the problem. I had 30,000 miles on the car and was in the last month of my warranty. The noise continued to become more frequent and more noticable. I took it back 12 months after my warranty expired (45k miles) and presented hundreds of reports of the exact same problem taken from the internet. I also presented a service bulletin from Acura (06-003 dated June 9,2007) for model years 2003 & 2004. After opening a case with Honda America, many calls and many threats, I finally got them to agree to 100% coverage of a torque converter replacement ($2,000). From my research, I have found hundreds of reported cases of this exact same problem for model years 2002 through 2007 for both Honda Pilots and Acura MDS's. FYI


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Question Asked: 

My 2005 MDX would vibrate/shudder/grind while accelerating between 35 to 40 mph. When I took it into the dealer, I was told they could not reproduce the problem. I had 30,000 miles on the car and was in the last month of my warranty. The noise continued to become more frequent and more noticable. I took it back 12 months after my warranty expired and presented hundreds of reports of the exact same problem taken from the internet. I also presented a service bulletin from Acura (06-003 dated June 9,2007) for model years 2003 & 2004. After opening a case with Honda America, many calls and many threats, I finally got them to agree to 100% coverage of a torque converter replacement ($2,000). From my research, I have found hundreds of reported cases of this exact same problem for model years 2002 through 2007 for both Honda Pilots and Acura MDS's. FYI


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Question Asked: 

My 2005 MDX would vibrate/shudder/grind while accelerating between 35 to 40 mph. When I took it into the dealer, I was told they could not reproduce the problem. I had 30,000 miles on the car and was in the last month of my warranty. The noise continued to become more frequent and more noticable. I took it back 12 months after my warranty expired and presented hundreds of reports of the exact same problem taken from the internet. I also presented a service bulletin from Acura (06-003 dated June 9,2007) for model years 2003 & 2004. After opening a case with Honda America, many calls and many threats, I finally got them to agree to 100% coverage of a torque converter replacement ($2,000). From my research, I have found hundreds of reported cases of this exact same problem for model years 2002 through 2007 for both Honda Pilots and Acura MDS's. FYI


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Question Asked: 

My 2005 MDX would vibrate/shudder/grind while accelerating between 35 to 40 mph. When I took it into the dealer, I was told they could not reproduce the problem. I had 30,000 miles on the car and was in the last month of my warranty. The noise continued to become more frequent and more noticable. I took it back 12 months after my warranty expired and presented hundreds of reports of the exact same problem taken from the internet. I also presented a service bulletin from Acura (06-003 dated June 9,2007) for model years 2003 & 2004. After opening a case with Honda America, many calls and many threats, I finally got them to agree to 100% coverage of a torque converter replacement ($2,000). From my research, I have found hundreds of reported cases of this exact same problem for model years 2002 through 2007 for both Honda Pilots and Acura MDS's. FYI


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Question Answered: 

Just picked up my 2005 MDX from dealer after replacing the torque converter. It appears that the vibration/grinding between 35-40 mph has now been eliminated. For background, I reported this problem in March 2009, a couple of months prior to the expiration of my warranty. The service tech stated that he/she could not reproduce the noise I was hearing. Over a year later, the noise was now continuous. I took the vehicle in and this time the service tech could hear the noise. I was told that the vehicle was out of warranty (45,000 miles, but over 60 months) and that it would cost $2,000 to $3,000 to fix the problem. I opened up a case file with Honda America. After several calls, I was offered a repair for $500. I continued to complain and mentioned that I had uncovered over 100 complaints for the exact same issue. The Honda rep. still would not budge on the $500 cost to me. Finally, I mentioned that I might pursue a "class action suit". He said he would speak to the district supervisor. Miraculously, he came back and said that Honda America could cover 100% of the repair. I would suggest that anyone battling this issue out with Honda America mention "class action suit". There attitude seems to change quite significantly! Good luck!


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Question Answered: 

Just picked up my 2005 MDX from dealer after replacing the torque converter. It appears that the vibration/grinding between 35-40 mph has now been eliminated. For background, I reported this problem in March 2009, a couple of months prior to the expiration of my warranty. The service tech stated that he/she could not reproduce the noise I was hearing. Over a year later, the noise was now continuous. I took the vehicle in and this time the service tech could hear the noise. I was told that the vehicle was out of warranty (45,000 miles, but over 60 months) and that it would cost $2,000 to $3,000 to fix the problem. I opened up a case file with Honda America. After several calls, I was offered a repair for $500. I continued to complain and mentioned that I had uncovered over 100 complaints for the exact same issue. The Honda rep. still would not budge on the $500 cost to me. Finally, I mentioned that I might pursue a "class action suit". He said he would speak to the district supervisor. Miraculously, he came back and said that Honda America could cover 100% of the repair. I would suggest that anyone battling this issue out with Honda America mention "class action suit". There attitude seems to change quite significantly! Good luck!


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Question Answered: 

Just picked up my 2005 MDX from dealer after replacing the torque converter. It appears that the vibration/grinding between 35-40 mph has now been eliminated. For background, I reported this problem in March 2009, a couple of months prior to the expiration of my warranty. The service tech stated that he/she could not reproduce the noise I was hearing. Over a year later, the noise was now continuous. I took the vehicle in and this time the service tech could hear the noise. I was told that the vehicle was out of warranty (45,000 miles, but over 60 months) and that it would cost $2,000 to $3,000 to fix the problem. I opened up a case file with Honda America. After several calls, I was offered a repair for $500. I continued to complain and mentioned that I had uncovered over 100 complaints for the exact same issue. The Honda rep. still would not budge on the $500 cost to me. Finally, I mentioned that I might pursue a "class action suit". He said he would speak to the district supervisor. Miraculously, he came back and said that Honda America could cover 100% of the repair. I would suggest that anyone battling this issue out with Honda America mention "class action suit". There attitude seems to change quite significantly! Good luck!


Flag This
Question Answered: 

Just picked up my 2005 MDX from dealer after replacing the torque converter. It appears that the vibration/grinding between 35-40 mph has now been eliminated. For background, I reported this problem in March 2009, a couple of months prior to the expiration of my warranty. The service tech stated that he/she could not reproduce the noise I was hearing. Over a year later, the noise was now continuous. I took the vehicle in and this time the service tech could hear the noise. I was told that the vehicle was out of warranty (45,000 miles, but over 60 months) and that it would cost $2,000 to $3,000 to fix the problem. I opened up a case file with Honda America. After several calls, I was offered a repair for $500. I continued to complain and mentioned that I had uncovered over 100 complaints for the exact same issue. The Honda rep. still would not budge on the $500 cost to me. Finally, I mentioned that I might pursue a "class action suit". He said he would speak to the district supervisor. Miraculously, he came back and said that Honda America could cover 100% of the repair. I would suggest that anyone battling this issue out with Honda America mention "class action suit". There attitude seems to change quite significantly! Good luck!


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Question Answered: 

Prior to the expiration of my manufacturer warranty, I reported a problem to Rick Case Acura in Fort Lauderdale, FL. Upon acceleration, between 35 and 40 mph, there was a noticeable vibration or grinding noise that would occur for 5 to 10 seconds. The dealership said they could not reproduce the problem. The problem continued until I took the vehicle in for service in June 2010 and reported the same problem. This time I presented the dealership with over 100 reports of the same problem occurring in 2004, 2005, 2006 Acura MDS's and Honda Pilots (same transmission). In all cases, it was determined that the transmission torque converter needed to be replaced. Out of 29 complaints filed with the NHTSA for the 2005 Acura MDX, 14 complaints involved transmissions and 11 involved the 35 to 40 mph vibration/shudder problem resulting in torque converter replacement. Additionally, there was an NHTSA service bulletin #6003 issued in August 2007 (#10022468) stating "torque converter shudder or vibration between 35 - 40 mph" for the 2004 Acura MDX. It is apparent that this is a wide spread problem that crosses several years and both the Acura MDX and Honda Pilot. I do not understand why there has not been a recall or a class action suit to force a recall???


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