Gaston Schaeffer

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Question Asked: Transmission failure
January 30, 2010, 03:23 PM
I have an A4 and I recently had it in a bodyshop to have the hood and fender fixed after hitting a deer. I dropped the car off 1 month ago, and when they called me to pick it up, the transmission was acting strange. They (shop) had to change the condenser and pulled the transmission lines, thus losing fluid. When I called the shop the technician told me "we knew if was low in fluid so we brought to the dealer to get it filled!" the only problem with that picture is that it happened after I returned the car to them. In the mean time the dealer has clearly stated on the work order that this could lead to transmission damages. The bodyshop is refusing to pay for the transmission saying that simply driving 10k on a low fluid transmission (3L low) would not have damaged the tranny and say it is not their problem!! My question is can the low fluid driving the car 10km, the possible cause of the damaged transmission?
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