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Reno, NV

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I found the tailgate window down about 4 inches and a error on my DIC display. Apparently the computer has lost the position of the tailgate window. The window must have come down on its' own as it was closed when I last used the vehicle. I can get the window to go down but it will not go up at all so I cannot do the procedure the manual says to do. The tailgate also will not open. How should I go about troubleshooting this problem. When I bought this vehicle I had to have the complete tailgate regulator replaced and modules as well. I am not sure how to proceed. Can anyone help me??

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