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23csx

Orange Park, FL

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Question Answered: 

I have a 2008 Chevrolet Avalanche, Black with 55000 miles. 8/23/13 . Called dealer, he said he couldn't help me because warranty was expired. I then called 1-800-222-1020 talked to an operator gave her my VIN number and she also stated my truck was out of warranty. I explained to her there was a TSB on the Chevrolet Tahoe and the part number for Tahoe was the same for dashboard on Avalanche, I also stated I was concerned about plastic shrapnel going into my wife's eye should a crash occur. She put me on hold then came back and gave me a case #. She contacted the Service manager whom I had just spoken to from dealer using 3 way calling. An appointment was made for dealer to assess my truck. Long story short, The dealer replaced my dashboard and I contributed $200.00 to the $800.00 dollar repair. I'm happy with that.


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