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Ulmer's Auto Care

700 Lila Ave, Milford, OH 45150 Map & directions

Call Now: (513) 206-8334

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About Ulmer's Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
93
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Ulmer's Auto Care has been in business for a long time; incredibly, since 1936, though this location was established in 2003. Cars were a lot different back then, but Ulmer's has kept up with technology by having on staff four ASE certified technicians with 88 combined years of experience between them. All work is backed by an unbelievable 36-month/36,000-mile warranty and they offer complimentary loaner cars, a shuttle to work or home, and also a free pickup and delivery service to make your automotive repair and maintenance experience as painless as possible. Plus, their Oil Change That Gives Back program has raised over $15,000 donations to area charities in the last five years.

Message from the Shop

Providing Service Beyond Compare Servicing Greater Cincinnati since 1936

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

Muffler & Exhaust Oil Change & Lube Service & Repair Tire Sales/Repair
Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Child Friendly
Coffee Early Bird Dropoff Financing Heated Waiting Room
Loaner Car Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 38 verified reviews (39 total)

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Ulmer's Auto Care
Verified Customer
October 11, 2012

Great experience!

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Ulmer's Auto Care
Verified Customer
October 11, 2012

I have had my Saab repaired and serviced at Ulmers several times. I trust them to do what is best for me and my car.

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Ulmer's Auto Care
Verified Customer
October 11, 2012

They have always done a good job for me.

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Ulmer's Auto Care
Verified Customer
October 11, 2012

The price was a little high, but the service was good.

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Ulmer's Auto Care
Verified Customer
October 10, 2012

I had a flat and Brian sent Dennis to come to my house to fill my tire so I could drive it to Ulmers to be repaired right away, everyone is so nice and I didnt miss any work! Thanks Patrick

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Ulmer's Auto Care
Verified Customer
October 10, 2012

I have never been disappointed by work done at Ulmer's

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Ulmer's Auto Care
Verified Customer
October 04, 2012

The men were polite. The driver who took me home and picked me up when work was done was most polite and congenial

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Ulmer's Auto Care
Verified Customer
September 28, 2012

I had a tight window for my oil change and Bryan had the service bay open and ready when I arrived so there was no wait. He is very accomodating!!

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Ulmer's Auto Care
Verified Customer
September 28, 2012

I trust the team at Ulmer's & I never feel like they are being dishonest with me or trying to fix something that "doesn't need fixed" and that is very important to me.

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Ulmer's Auto Care
Verified Customer
September 26, 2012

The loaner car really helped me out and provided me a means to not lose time away from work.

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Ulmer's Auto Care
Verified Customer
September 26, 2012

We have been having our vechicles services at Ulmers for years and have always been pleased and happy to have such a good service team.

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Ulmer's Auto Care
Verified Customer
September 21, 2012

Work is always done right. Never a problem. Have been going to Ulmers for 20+ years.

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Ulmer's Auto Care
Verified Customer
September 19, 2012

From the time you are greeted to the time you pick up the car, you are treated in a professional, courteous manner.

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Ulmer's Auto Care
Verified Customer
September 19, 2012

I was very pleased with the entire process. I was told that I would be out the door by a certain time, and they made sure that I was.

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Ulmer's Auto Care
Verified Customer
September 14, 2012

I trust Ron's and Bryan's recommendations.

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Ulmer's Auto Care
Verified Customer
September 13, 2012

Best auto service in the area

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Ulmer's Auto Care
Verified Customer
September 07, 2012

Service was top notch

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Ulmer's Auto Care
Verified Customer
September 06, 2012

Prices are based on flat rate, not time spent.

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Ulmer's Auto Care
Verified Customer
August 30, 2012

You get what you pay for.........

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Ulmer's Auto Care
Verified Customer
August 24, 2012

I have recommended to ALL of our family and freinds about Ulmer's Auto Care.

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Ulmer's Auto Care
Verified Customer
August 22, 2012

Not inexpensive, but do a very good job.

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Ulmer's Auto Care
Verified Customer
August 20, 2012

Ulmer's always does a good job, and I trust them to fix my cars.

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Ulmer's Auto Care
Verified Customer
August 17, 2012

Been a satisfied customer for over 30 years. I appreciate having a mechanic that you can trust.

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Ulmer's Auto Care
Verified Customer
August 15, 2012

Ulmer's is a very trustworthy shop to take your car too, I promise. We have never been dissatisfied with their service!

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Ulmer's Auto Care
Verified Customer
August 14, 2012

I get WONDERFUL service every time I take my car there. I love the people and they all seem to be honest. I recommend them to everyone that I come in contact with that lives on our side of town. Even to people who don't. They do wonderful work and I will never stop bringing my cars to Ulmer's.

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Ulmer's Auto Care
Verified Customer
August 08, 2012

Ulmer's services 6 of my cars in the family. They are always so easy to work with and provide excellent care and personal service.

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Ulmer's Auto Care
Verified Customer
July 27, 2012

More online information such as what is going on with the car and how long it will would be helpful!

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Ulmer's Auto Care
Verified Customer
July 27, 2012

Always a nice job

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Ulmer's Auto Care
Verified Customer
July 27, 2012

brakes were squeaking, 3 months later the squeaking is back, haven't had time to have it checked out again but don't think original problem got fixed correctly

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Ulmer's Auto Care
Verified Customer
July 16, 2012

Great job guys! Keep up the good work.

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Ulmer's Auto Care
Verified Customer
July 16, 2012

Steve and his team at Ulmer's Auto Care has always given great customer service. They go above and beyond customer service. They are trustworthy and caring and that keeps me coming back. The best service that I have received in a long time.

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Ulmer's Auto Care
Verified Customer
July 09, 2012

They are the best !

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Ulmer's Auto Care
Verified Customer
July 05, 2012

Ulmers was first in their service and I would recommend them to anyone.

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Ulmer's Auto Care
Verified Customer
July 03, 2012

I'm always shocked at the price of car repairs...hard to determine satisfaction until I drive the car for a couple of days so that is why I do not score 10's.

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Ulmer's Auto Care
Verified Customer
June 28, 2012

Ulmer's has diagnosed and located several problems missed by other service shops. All were needed repairs, some safety related.

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Ulmer's Auto Care
Verified Customer
June 28, 2012

I've been taking my cars to Ulmer's for almost 20 years and have been extremely satisfied with the integrity, professionalism and quality of all the work performed.

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Ulmer's Auto Care
Verified Customer
June 19, 2012

They always try to fit you in to accomadate you. The staff is very friendly.

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Ulmer's Auto Care
Verified Customer
June 12, 2012

I've recommended Ulmers to several of my co-workers and friends.

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Ulmer's Auto Care
August 06, 2009

I found they have the best staff and service I have ever received from any automotive repair shop ever. Thank you

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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(513) 206-8334

Auto Repair Experience

  1. Casey Dunfee, Manager
  2. Established 2003
  3. 4 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 88 Years of Car Repair Experience