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Ulmer's Auto Care

(513) 273-5019
55 Verified Reviews
bryan@ulmersautocare.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 6:00pm
T
7:00am to 6:00pm
W
7:00am to 6:00pm
Th
7:00am to 6:00pm
F
7:00am to 6:00pm
S
Closed

ADDRESS

6389 Salem Rd
Cincinnati, OH 45230 USA

AUTO REPAIR EXPERIENCE

  • Bryan Kauffeld, Owner
  • Established 1936
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 86 Years of Car Repair Experience

Ulmer's Auto Care Reviews

OVERALL RATING

55 Verified Reviews
5 stars
(48)
4 stars
(6)
3 stars
(0)
2 stars
(0)
1 star
(1)
by - Verified Customer April 12, 2017

Ulmer's is a very trustworthy service company. I would recommend them.

by - Verified Customer April 11, 2017

Excellent service as always!

by - Verified Customer April 09, 2017

All at Ulmers always do a great job and they have earned my trust. I would highly recommend Brian and his crew.

by - Verified Customer April 06, 2017

Excellent service as always!

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by - Verified Customer April 06, 2017

Good job.

by - Verified Customer April 06, 2017

Car repaired correctly we think. Good communication about what was happening and when it would be ready. Thanks!

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by - Verified Customer April 05, 2017

We have been taking our car to Ulmer's for along time and have been pleased with the work they do.

by - Verified Customer April 05, 2017

Great work. Very timely. Well priced.

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by - Verified Customer April 04, 2017

Great Experience...

by - Verified Customer April 03, 2017

Great service.

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by - Verified Customer April 03, 2017

Things are always done right and in a timely fashion.

by - Verified Customer March 29, 2017

Biggest thanks.

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by - Verified Customer March 29, 2017

Got me in & taken care of pretty quickly.

by - Verified Customer March 29, 2017

Great customer service.

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by - Verified Customer March 28, 2017

Excellent, friendly.

by - Verified Customer March 28, 2017

My options were reviewed with me with absolutely no pressure. I am very pleased with your knowledge and professionalism.

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by - Verified Customer March 27, 2017

Always treated with the utmost respect.

by - Verified Customer March 23, 2017

Ulmer's was great to deal with. Very helpful in first evaluating my car and ultimately helping get it towed by St. Vincent DePaul. Very happy with the whole process.

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by - Verified Customer March 23, 2017

Excellent service. Thanks!!

by - Verified Customer March 22, 2017

Satisfied.

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by - Verified Customer March 21, 2017

Ill be back.

by - Verified Customer March 21, 2017

We have been using Ulmer's for many years and always have gotten outstanding service at very reasonable rates! This service was not anything less than what we have come to expect. Thanks

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by - Verified Customer March 21, 2017

Ulmers provides great service and I feel like I can trust them.

by - Verified Customer March 20, 2017

The folks at Ulmers always take care of me. I've been going there for years, through multiple vehicles and I recommend them to anyone that I have the opportunity to share with.

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by - Verified Customer March 19, 2017

Good professional folks.

by - Verified Customer March 19, 2017

First class service at a fair price.

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by - Verified Customer March 15, 2017

The cover of the gas cap is crooked. I've been meaning to stop and ask about that, and also about the discount coupon I received.

by - Verified Customer March 15, 2017

Been going to Ulmers for 30+ years. Never a problem.

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by - Verified Customer March 13, 2017

I have taken my cars to Ulmers for service work for many years. They are the most honest, hardworking and reliable organization in the industry.

by - Verified Customer March 09, 2017

Staff is always friendly at Ulmers, I appreciate knowing that I am going to get honest opinions on my car and quality work. I appreciate you guys working with my schedule to get my car in for work. Thank You for being a trustworthy Auto Care facility. That is why you have earned my business. I also appreciate the effort you make to keep my business by offering discounts when you can.
Thanks again.
Tim M.

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by - Verified Customer March 08, 2017

I have been getting vehicles serviced now for over 60 years. This shop has consistently found problems other shops had missed, and been candid about any they were unable to service properly.

by - Verified Customer March 08, 2017

Satisfied.

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by - Verified Customer March 08, 2017

I got map sensor and a pipe replaced and the staff at Ulmers were incredibly helpful and respectful. Every time we have to take a car in we are impressed with the service. I called to today with a question about a repair for a car we were thinking about purchasing, and Steve took the time to consider my question and answer it very thoroughly. We love Ulmers, wouldn't go anywhere else!

by - Verified Customer September 22, 2012

The availability of a loaner car is what brought me to Ulmers. The people and service are why I keep coming back.

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by - Verified Customer September 21, 2012

It was the first time service with them after many other services going out of business or bad complaints and I heard this was a reputable place and we checked them out with the Better Business Bureau and we were very pleased.

by - Verified Customer September 20, 2012

I trust them and that is really the biggest part of it. They don't try to push anything on me that isn't necessary, they are very courteous, they are exceptional. They take care of me very good. I totally trust them with my car.

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by - Verified Customer September 20, 2012

I have another car they just finished working on and I have been extremely pleased by the quality of the work. They are very nice, courteous and they offer shuttle service. I went to a Subaru dealer and got a quote and Ulmer's was much less. I am sold on Ulmer's.

by - Verified Customer September 18, 2012

They were very polite and very professional, I got the impression they are completely honest and not pushing anything. I am completely satisfied and I'd be happy to go back if I needed something.

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by - Verified Customer September 18, 2012

They've always been fair, deal with me fair. I never feel like I'm being mistreated. They contribute to the community and it is always a pleasure doing business with them.

by - Verified Customer September 15, 2012

I went to Ulmer's on the recommendation of a friend and I told them I wanted done and what parts to use and the price was close to what we had discussed. It's about a good experience as I've ever had with auto repair.

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by - Verified Customer September 14, 2012

They are very polite, they keep you informed of what they're going to be doing. I got it out of the shop, I had to go to the hospital, and now my car is doing the same thing it was doing when I brought it in there. I'm sure if I take it back they'll get it fixed.

by - Verified Customer September 13, 2012

I was going to Volvo showroom to get the things repaired, I was getting frustrated but Ulmer's had the solution instead of me selling the car and getting a new one. I am definitely satisfied with Ulmer's.

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by - Verified Customer September 13, 2012

We checked the prices of the parts they put on and they compared very high. I just thought they were pretty expensive. They were kind and lent me a car, prompt and very clean and professional.

by - Verified Customer September 05, 2012

The big thing for me is having an on-going partnership with Ulmer's as it relates to next steps to consider for my car. I have 200,000 miles and due to lay-offs I need to keep my car longer than I planned. They have been looking out for me and my cars best interest to keep it running that much longer until I can get another car. I am a total car person and ultra picky and question everything. I'm confident they do good work.

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by - Verified Customer August 29, 2012

I felt comfortable immediately on my first visit to Ulmer's office. I was elated I could have a car waiting for me and didn't have to worry about drop off and pick up. The service was excellent and look forward to Ulmer's servicing my car again when needed. I am very pleased to be able to do business with "local" people. I was told of possible repairs needed for my vehicle in the near future BUT never felt pressured they had to be dome at that moment. I was told prices and labor costs up front ....VERY MUCH APPRECIATED. Thank you.

by - Verified Customer August 22, 2012

Ulmer's provides excellent service that I want for my car at a much better price than the dealer.

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by - Verified Customer August 13, 2012

Great experience - been using Ulmer's for years!

by - Verified Customer August 08, 2012

They always do an excellent job and are very customer service driven.

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by - Verified Customer August 06, 2012

Very friendly staff. Pleasure talking with them each and every time.

by - Verified Customer July 27, 2012

They do a great job on car repairs. Very honest.

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by July 23, 2012

They said I needed a new front axel and it would not be safe for my son to drive back to dc. Took it immediately to Mercedes of Cincinnati where we purchased it and a new axel was not needed. Would have spent $1400!!

by - Verified Customer July 13, 2012

Ulmer's provides service at a level that is far beyond the norm. The staff is friendly and provide expertise to the customer. I have recommended Ulmers to several friends.

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by - Verified Customer June 22, 2012

We love Ulmer's and the family atmosphere they create. The newsletter is awesome and I will remain a loyal customer for as long as they remain committed to their customers and their community.

by - Verified Customer June 22, 2012

Very nice and helpful!!

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by - Verified Customer June 05, 2012

They have loaner vehicles which greatly simplifies your life.


Details

SPECIALTIES

  • Muffler & Exhaust
  • Oil Change & Lube
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • ASE Blue Seal
  • Bosch Service Network

MESSAGE FROM THE SHOP

Providing Service Beyond Compare Servicing Greater Cincinnati since 1936

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

Ulmer's Auto Care has been in business for a long time; incredibly, since 1936. Cars were a lot different back then, but Ulmer's has kept up with technology by having on staff five technicians with 86 combined years of experience between them (and three are ASE certified). All work is backed by an unbelievable 36-month/36,000-mile warranty and they offer complimentary loaner cars, a shuttle to work or home, and also a free pickup and delivery service to make your automotive repair and maintenance experience as painless as possible. Plus, their Oil Change That Gives Back program has raised over $15,000 donations to area charities in the last five years.


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