Ulmer's Auto Care
6389 Salem Rd
Cincinnati, OH 45230 USA
View map and get directions
7:00am to 6:00pm
7:00am to 6:00pm
7:00am to 6:00pm
7:00am to 6:00pm
7:00am to 6:00pm
7:00am to 6:00pm
Call now:
(513) 273-5019
22 Verified Reviews

Auto Repair Experience

  • Bryan Kauffeld, Owner
  • Established 1936
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 86 Years of Car Repair Experience
RepairPal Scorecard

Ulmer's Auto Care has been in business for a long time; incredibly, since 1936. Cars were a lot different back then, but Ulmer's has kept up with technology by having on staff five technicians with 86 combined years of experience between them (and three are ASE certified). All work is backed by an unbelievable 36-month/36,000-mile warranty and they offer complimentary loaner cars, a shuttle to work or home, and also a free pickup and delivery service to make your automotive repair and maintenance experience as painless as possible. Plus, their Oil Change That Gives Back program has raised over $15,000 donations to area charities in the last five years.


Auto Repair Experience

  • Bryan Kauffeld, Owner
  • Established 1936
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 86 Years of Car Repair Experience


  • Muffler & Exhaust
  • Oil Change & Lube
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair


  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


  • ASA
  • ASE Blue Seal
  • Bosch Service Network

Message from the Shop

Providing Service Beyond Compare Servicing Greater Cincinnati since 1936

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

22 Verified Reviews
5 stars
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1 star
by - Verified Customer September 22, 2012

The availability of a loaner car is what brought me to Ulmers. The people and service are why I keep coming back.

by - Verified Customer September 21, 2012

It was the first time service with them after many other services going out of business or bad complaints and I heard this was a reputable place and we checked them out with the Better Business Bureau and we were very pleased.

by - Verified Customer September 20, 2012

I trust them and that is really the biggest part of it. They don't try to push anything on me that isn't necessary, they are very courteous, they are exceptional. They take care of me very good. I totally trust them with my car.

by - Verified Customer September 20, 2012

I have another car they just finished working on and I have been extremely pleased by the quality of the work. They are very nice, courteous and they offer shuttle service. I went to a Subaru dealer and got a quote and Ulmer's was much less. I am sold on Ulmer's.

by - Verified Customer September 18, 2012

They were very polite and very professional, I got the impression they are completely honest and not pushing anything. I am completely satisfied and I'd be happy to go back if I needed something.

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by - Verified Customer September 18, 2012

They've always been fair, deal with me fair. I never feel like I'm being mistreated. They contribute to the community and it is always a pleasure doing business with them.

by - Verified Customer September 15, 2012

I went to Ulmer's on the recommendation of a friend and I told them I wanted done and what parts to use and the price was close to what we had discussed. It's about a good experience as I've ever had with auto repair.

by - Verified Customer September 14, 2012

They are very polite, they keep you informed of what they're going to be doing. I got it out of the shop, I had to go to the hospital, and now my car is doing the same thing it was doing when I brought it in there. I'm sure if I take it back they'll get it fixed.

by - Verified Customer September 13, 2012

I was going to Volvo showroom to get the things repaired, I was getting frustrated but Ulmer's had the solution instead of me selling the car and getting a new one. I am definitely satisfied with Ulmer's.

by - Verified Customer September 13, 2012

We checked the prices of the parts they put on and they compared very high. I just thought they were pretty expensive. They were kind and lent me a car, prompt and very clean and professional.

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by - Verified Customer September 05, 2012

The big thing for me is having an on-going partnership with Ulmer's as it relates to next steps to consider for my car. I have 200,000 miles and due to lay-offs I need to keep my car longer than I planned. They have been looking out for me and my cars best interest to keep it running that much longer until I can get another car. I am a total car person and ultra picky and question everything. I'm confident they do good work.

by - Verified Customer August 29, 2012

I felt comfortable immediately on my first visit to Ulmer's office. I was elated I could have a car waiting for me and didn't have to worry about drop off and pick up. The service was excellent and look forward to Ulmer's servicing my car again when needed. I am very pleased to be able to do business with "local" people. I was told of possible repairs needed for my vehicle in the near future BUT never felt pressured they had to be dome at that moment. I was told prices and labor costs up front ....VERY MUCH APPRECIATED. Thank you.

by - Verified Customer August 22, 2012

Ulmer's provides excellent service that I want for my car at a much better price than the dealer.

by - Verified Customer August 13, 2012

Great experience - been using Ulmer's for years!

by - Verified Customer August 08, 2012

They always do an excellent job and are very customer service driven.

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by - Verified Customer August 06, 2012

Very friendly staff. Pleasure talking with them each and every time.

by - Verified Customer July 27, 2012

They do a great job on car repairs. Very honest.

by July 23, 2012

They said I needed a new front axel and it would not be safe for my son to drive back to dc. Took it immediately to Mercedes of Cincinnati where we purchased it and a new axel was not needed. Would have spent $1400!!

by - Verified Customer July 13, 2012

Ulmer's provides service at a level that is far beyond the norm. The staff is friendly and provide expertise to the customer. I have recommended Ulmers to several friends.

by - Verified Customer June 22, 2012

We love Ulmer's and the family atmosphere they create. The newsletter is awesome and I will remain a loyal customer for as long as they remain committed to their customers and their community.

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by - Verified Customer June 22, 2012

Very nice and helpful!!

by - Verified Customer June 05, 2012

They have loaner vehicles which greatly simplifies your life.

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