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Twin Towers Service Station

1290 Anderson Avenue, Ft. Lee, NJ 07024 Map & directions

Call Now: (201) 669-4942

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About Twin Towers Service Station

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
97
Tools & Equipment (?)
94
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Twin Towers Service Station has been a long time member of the Fort Lee community, family owned and operated since 1929. This RepairPal Certified shop has a team of very experienced automotive professionals who take their trade seriously. They have demonstrated a commitment to keeping up to date on the latest in automotive technology by attending the ongoing training it takes to make accurate repairs to your modern vehicle. An investment has been made in some of the best automotive tools and computer diagnostic equipment available to ensure that your car is fixed correctly the first time. Work performed is backed up by a 12-month / 12,000-mile warranty. For your convenience a local shuttle service, Saturday, and extended evening hours are available.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Extended/Evening Hours Financing Gas/Diesel Heated Waiting Room
Open Saturday Open Weekends Senior Discount Service Guarantee
Shopping Nearby Shuttle

Customer Reviews 33 verified reviews

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Twin Towers Service Station
Verified Customer
October 22, 2013

Too expensive, charging labor for every little thing that has to be repaired instead of charging overall labor costs. Advised to carry out unnecessary repairs as if they were life and death.

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Twin Towers Service Station
Verified Customer
December 04, 2013

Excellent and competent service.

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Twin Towers Service Station
Verified Customer
December 02, 2013

Good service at a reasonable price.

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Twin Towers Service Station
Verified Customer
December 02, 2013

They were fast courteous and did a good job.

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Twin Towers Service Station
Verified Customer
November 25, 2013

John and his team provide expert analysis and execution.

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Twin Towers Service Station
Verified Customer
November 21, 2013

Reliable expertise.

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Twin Towers Service Station
Verified Customer
November 20, 2013

Very complete, reliable, accurate and quick service.

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Twin Towers Service Station
Verified Customer
November 15, 2013

Consistent great service and excellent communication over the almost 10 years I've been a customer at Twin Towers Exxon.

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Twin Towers Service Station
Verified Customer
November 11, 2013

Good service, work done timely, ready to take care of emergency situations.

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Twin Towers Service Station
Verified Customer
November 09, 2013

Courteous service.

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Twin Towers Service Station
Verified Customer
November 07, 2013

Excellent, trustworthy, efficient, reasonable, friendly service for years.

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Twin Towers Service Station
Verified Customer
November 06, 2013

Good service & nice people.

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Twin Towers Service Station
Verified Customer
October 31, 2013

Good, quick service

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Twin Towers Service Station
Verified Customer
October 29, 2013

I felt that station was honest.

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Twin Towers Service Station
Verified Customer
October 15, 2013

Knows his business and ALWAYS give quotes and option when something above the norm is needed.

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Twin Towers Service Station
Verified Customer
October 14, 2013

Total trust and honesty in recommendations. Friendly courteous service.

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Twin Towers Service Station
Verified Customer
October 11, 2013

Fast & courteous service at a decent price.

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Twin Towers Service Station
Verified Customer
October 09, 2013

Fast service & great people.

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Twin Towers Service Station
Verified Customer
October 08, 2013

Reliable and fair.

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Twin Towers Service Station
Verified Customer
October 07, 2013

I have always been very satisfied.

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Twin Towers Service Station
Verified Customer
October 03, 2013

The customer service was quick and friendly.

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Twin Towers Service Station
Verified Customer
October 01, 2013

Over the yrs, whenever I bring my car in for a problem or a routine check, the 1st thing done is the senior mechanic, John, listens to me and then inspects the car himself - he points out the very obvious findings & lists a few possible causes, but provides the caveat they need to do a more thorough exam. I live nearby & when I leave my car, one of the mechanics if not John drives me home - they do that frequently for other clients. If repairs are needed, John calls w/updates & possibilities for repairs & their estimates. He doesn't try to sell you any specific thing, however, he does not allow anyone to drive their car if it is unsafe. He answers all questions, including what would he do. All of the staff are polite, patient, professional. I have never had such complete trust in the care of my car as I have at Twin Towers. (And, I'm rather critical & picky.)

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Twin Towers Service Station
Verified Customer
September 25, 2013

They do good work, quickly.

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Twin Towers Service Station
Verified Customer
September 17, 2013

I have been taking my car to TT for many years and most times, I am happy with the service.

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Twin Towers Service Station
Verified Customer
September 14, 2013

I have been very happy with the service I've received in the past.

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Twin Towers Service Station
Verified Customer
August 31, 2013

Communicated the problems real well.

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7 verified customers did not leave comments but provided these ratings:

(4) by Virginia and 3 other verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
Get Directions to Twin Towers Service Station
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 7:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(201) 669-4942

Auto Repair Experience

  1. John Pappalardo , Owner
  2. Established 1929
  3. 3 Auto Repair Mechanics on Staff
  4. 66 Years of Car Repair Experience