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Turn Key Service Tech

4701 Commerce Dr, Salt Lake City, UT 84107 Map & directions

Call Now: (801) 657-3645

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About Turn Key Service Tech

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
88
Tools & Equipment (?)
89
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Jim Thompson is the capable and dedicated owner of this certified shop. After 20 years in IT management, Jim decided to make a change and entered the automotive industry. In the last 5 years he and his staff have completed some of the best shop management training in the industry. Tom Henry is his lead technician with over 40 years of experience ranging from natural gas to diesel vehicle technology. Combined, the team of 5 technicians have over 72 years of experience. They confidently stand by their work with a 24 month/24,000 mile warranty and or your convenience shuttle service, wireless internet, and early bird drop off is available.

Message from the Shop

Turn Key Service Tech, Inc. is a premier auto repair facility for imports and domestic vehicles, considered experts in electrical auto repair, even making repairs for auto dealers when they couldn't. Turn Key Auto Care is conveniently located in Murray just 10 minutes from Salt Lake City and is equipped to perform smog emissions testing and state auto inspections on gas and diesels. Our techs can handle all phases of brake jobs, check engine lights, clutches, 4x4. We service fleets in the surrounding areas of Taylorsville, Sandy and West Valley City and offer fleet discounts. We repair all makes such as Ford, Chevrolet, GMC, Toyota, Nissan, Mercedes Benz, Honda, and Jeep plus many more. Google map shows our close proximity to Intermountain Medical Center, in the heart of Salt Lake County.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Transmission Repair

Amenities

AAA Member Discount Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Gas/Diesel Heated Waiting Room Military Discount
Parts/Accessories Senior Discount Service Guarantee Shuttle
Towing Wireless Internet

Customer Reviews 25 verified reviews

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Turn Key Service Tech
Verified Customer
June 20, 2013

I am a return customer. I go there all the time. That's it.

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Turn Key Service Tech
Verified Customer
June 17, 2013

They said it would be done by a certain date and they were more than a few days late. Stuff was still wrong that was supposed to be repaired. It didn't seem like a quality job to me.

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Turn Key Service Tech
Verified Customer
June 15, 2013

They do a pretty good job, actually. I just had the oil changed. That was all I had done.

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Turn Key Service Tech
Verified Customer
June 14, 2013

They did a good job and I know the owner. They fixed the car.

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Turn Key Service Tech
Verified Customer
June 14, 2013

I wasn't aware of the prices before. Other than that, it was great.

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Turn Key Service Tech
Verified Customer
June 13, 2013

It's everything I'd expect. They got the service done, they diagnosed it, gave me a price, and fixed it exactly like they said they would. It's hard to find. A lot of people would guess and say let's see what that does. If it doesn't work, let's see what that does.

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Turn Key Service Tech
Verified Customer
June 12, 2013

They are quick and they fix the problem. They got us in the same day.

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Turn Key Service Tech
Verified Customer
June 12, 2013

I was completely satisfied and can't think of anything I need to complain about. They have a knowledgeable staff.

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Turn Key Service Tech
Verified Customer
June 11, 2013

They have been great to us! Front desk is extremely helpful and courteous. They always answer the phone right away and get us in ASAP.

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Turn Key Service Tech
Verified Customer
June 05, 2013

Everything went smoothly.

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Turn Key Service Tech
Verified Customer
June 04, 2013

They were convenient for me. They were open on Saturday and they got me in and out fast and it's close to where I live.

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Turn Key Service Tech
Verified Customer
May 31, 2013

They always do what I ask them to do. That's it really. I don't like having work done twice.

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Turn Key Service Tech
Verified Customer
May 30, 2013

They did a good job, and it wasn't very expensive.

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Turn Key Service Tech
Verified Customer
May 30, 2013

Very informative. They made a mistake on the estimate. They fixed it and I just think they are very professional.

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Turn Key Service Tech
Verified Customer
May 30, 2013

I have dealt with them for 10-15 years and they always take care of my vehicles. They do good service at a reasonable price, and I am satisfied with the the service and the knowledge of the staff there.

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Turn Key Service Tech
Verified Customer
May 29, 2013

They're always very honest. When I have problems with my car, I can take it to them and they don't charge me a fortune to fix it.

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Turn Key Service Tech
Verified Customer
May 24, 2013

I really like the people. They do a good job. It was quick and on time.

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Turn Key Service Tech
Verified Customer
May 22, 2013

I went in twice for the same vibration problem. They charged me to replace universal joints both times. When the vibration was still there they said, "Well its your injectors causing the vibration, you should get rid of your truck". I felt like they did work that didn't really need to be done.

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Turn Key Service Tech
Verified Customer
May 20, 2013

They've been handling my truck for a very long time and they don't BS you. They tell you what's wrong and fix it.

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Turn Key Service Tech
Verified Customer
May 18, 2013

I have been going to them for several years and I have been consistently happy with their service.

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Turn Key Service Tech
Verified Customer
May 18, 2013

I have had good service there. They take care of me, my son, and my friends. I go in every 3 or 4 years.

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Turn Key Service Tech
Verified Customer
May 17, 2013

They were just really good and friendly and fixed the problem. Even though they didn't fix it the first time, they did the second time and they didn't charge me. I can tell that they know what they're doing and they didn't try to push stuff on me that I didn't want.

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Turn Key Service Tech
Verified Customer
May 14, 2013

They do a good job and have a good price. Especially on oil changes and stuff.

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Turn Key Service Tech
Verified Customer
May 01, 2013

Honest, Good work.

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Turn Key Service Tech
Verified Customer
April 19, 2013

Every time I used Turn Key repair shop I always got fast and reliable service. Never was I charged extra for the work done and never was it suggested to me to fix/replace something that need not fixing.

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(801) 657-3645

Auto Repair Experience

  1. Bobbi Henry, Owner
  2. Established 1987
  3. 5 Auto Repair Mechanics on Staff