Tuffy Auto Service Center - Troy

✓ RepairPal Certified
service@tuffytroy.com
530 East Maple Rd
Troy, MI 48083 USA
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07:00
18:00
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07:00
18:00
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07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
07:00
16:00
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OPEN NOW
Th
7:00am to 6:00pm
OPEN NOW
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
7:00am to 4:00pm
W
7:00am to 6:00pm
Call now:
(248) 639-7975
41 Verified Reviews

Auto Repair Experience

  • John Hicks, Owner
  • Established 2001
  • 5 Auto Repair Mechanics on Staff
  • 94 Years of Car Repair Experience
RepairPal Scorecard

Tuffy Auto Service Center of Troy has been serving the local community since 2001. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “courteous”, “excellent”, “awesome”, “honest”, and “helpful”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • John Hicks, Owner
  • Established 2001
  • 5 Auto Repair Mechanics on Staff
  • 94 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • NAPA
  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

41 Verified Reviews
by - Verified Customer December 06, 2016

Thank you!

by - Verified Customer December 06, 2016

Great service, nice guys!

by - Verified Customer December 02, 2016

Work was done well.

by - Verified Customer December 02, 2016

When my truck needs any work, I take it to Tuffy first, not the dealer. They have the best survive and prices!!!

by - Verified Customer December 01, 2016

I really enjoy working with Chuck and the guys at that location. Work is done right and at a fair market price.

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by - Verified Customer December 01, 2016

Very timely, friendly and professional staff to complete the necessary work needed for my car.

by - Verified Customer December 01, 2016

Generally satisfied with all the work done at Tuffy.

by - Verified Customer December 01, 2016

Great guys.

by - Verified Customer December 01, 2016

I always feel very welcome when I have to get work done on my car. The staff is always pleasant and explains all work being done on my car.

by - Verified Customer December 01, 2016

They are always respectful and explain what needs to be done and what can wait.

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by - Verified Customer September 13, 2016

Good quality job. Price is high.

by September 12, 2016

Great people, fast and friendly.

by - Verified Customer September 10, 2016

Good service

by - Verified Customer September 10, 2016

Good experience last visit. The engine/exhaust sounded loud. They noted that a connector on the exhaust system needed replacement, and because it was somewhat related to work they had done the last time I had the car in, they discounted the labor. Always friendly and always very helpful.

by - Verified Customer September 09, 2016

Been going here for years. I love the how honest they are.

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by - Verified Customer September 08, 2016

Corrected the problem with my vehicle .

by - Verified Customer September 07, 2016

great service. reasonable prices.

by September 06, 2016

What I needed to have done was not a common repair, but got a very good explanation of the part and all was good!

by September 01, 2016

The staff tell great jokes.

by - Verified Customer September 01, 2016

Timely and well repaired.

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by - Verified Customer August 30, 2016

Good work!

by - Verified Customer August 29, 2016

Awesome!

by - Verified Customer August 29, 2016

They got my vehicle right in, got it back the same day, They were very nice and knowledgeable about everything.

by - Verified Customer August 27, 2016

John and his team are always very helpful and patient. They take the time to explain whats needed and why.

by - Verified Customer August 27, 2016

Great service and waiting area

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by - Verified Customer August 26, 2016

John and team always provide excellent service at an affordable price.

by August 25, 2016

Chuck has always been extremely honest with me regarding my vehicles. I have been a customer for over 24 years.

by - Verified Customer May 16, 2016

Excellent customer service and they will work with you to make sure that you get everything that you need at a reasonable price.

by - Verified Customer May 14, 2016

Service was great! The price was right and Chuck reminded me about a punch card I bought a few trips back.

by - Verified Customer May 12, 2016

They are very good.

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by - Verified Customer May 07, 2016

I felt the wait was long.

by - Verified Customer May 06, 2016

Courteous and prompt.

by - Verified Customer May 04, 2016

They are excellent.

by - Verified Customer April 27, 2016

I use to be a certified master mechanic. This shop is one of the few that I trust. Most times I do my own repairs. Lately my time is more valuable. I only work on my hobby car now for fun.

by - Verified Customer April 25, 2016

Great job.

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by - Verified Customer April 15, 2016

Great service.

by - Verified Customer April 15, 2016

I have always had very good service.

by - Verified Customer April 15, 2016

All ok.

by April 09, 2016

I came for an oil change and was given a 1000$ estimate for repairs for a brand new car that were later verified as not necessary.

by - Verified Customer April 08, 2016

Excellent service and good prices.

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by - Verified Customer March 31, 2016

Good service.

by - Verified Customer March 30, 2016

They are good.

by - Verified Customer March 29, 2016

Great experience. John was very great at communicating with me. I'll be back for more service in the future.

by - Verified Customer March 28, 2016

The seal in my oil filter slipped off and I was leaking oil. I came to Tuffy 10 minutes before they closed and at first said they were about to close. I explained my situation and they were happy to fix my oil filter. I insisted on tipping them since I would have been otherwise stranded for the night, but they turned down the money and said they were happy to help. I won't recommend any other mechanical shop. I am extremely grateful and satisfied with the service and care.

by - Verified Customer March 25, 2016

John and his guys go above and beyond to guarantee satisfaction.

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by - Verified Customer March 08, 2016

Good service, good value.

by February 27, 2016

Service is good but little bit costly!

by - Verified Customer February 22, 2016

They are just awesome.

by - Verified Customer February 17, 2016

Tuffy Troy always provides good service for fair prices in a timely manner. The shuttle service is helpful if you're leaving your vehicle at the shop for a time. John and Chuck are very helpful.

by January 26, 2016

Great prices, great time, nice people.. Top notch.

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by - Verified Customer January 22, 2016

They always provide great service and are honest about what repairs are needed vs not needed. I'm always comfortable with the repair cost based on their honesty.

2 verified customers did not leave comments but provided these ratings:
by Ron
by Jim
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