Tuffy Auto Service Center of Troy has been serving the local community since 2001. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “courteous”, “excellent”, “awesome”, “honest”, and “helpful”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.
Tuffy Auto Service Center - Troy
Troy, MI 48083 USA
Auto Repair Experience
- John Hicks, Owner
- Established 2001
- 5 Auto Repair Mechanics on Staff
- 94 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Early Bird Dropoff
- Open Saturday
- Rental Car
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
Quality of work is good. Employees are knowledgeable and courteous.
Great service at a fair price.
Never a bad experience.
I have been there a couple of times now and I keep feeling better each time I bring my car in for service. I feel real good about this business.
They did a good job.
Well documented proposed repairs and also a heads up of what will be needed.
Had a great first experience at the shop. Asked for a brake inspection. It took just over an hour for them to inspect the brakes, as well as the entire vehicle. I knew what a couple of the issues were, and it was reassuring to see they had found the same. They explained some of the other issues, and pointed out what is normal, what is bad, and what is critical. They had some specials going on so I saved money on the brake job. Overall, very pleasant, fair pricing, and did not pressure me into any additional service.
Tuffy guys do a good job, always explain any issues and recommendations for service.
They fixed what was needed to be done and did it correct and got me back on the road.
Great company, always take my car there for major work
The price is awesome for the quality work completed. The staff is friendly and respectful by helping me understand the problems with my car and giving me options with no pressure.
My car should have been test driven after so much work was performed (over $2100), discovering the new rattle and warning light.
car couldn't be steered
had them check antifreeze also
glad they provide transportation to and from home
Great staff, bought me lunch because I had a wait a while. How cool is that?!
Very good response and fair price for the work. The John's Tuffy is very reputable and a repair shop one can trust.
Always polite and will diagnose problem to determine timeliness of repair.
Winter tires installed on my Ford Transit
I have been very pleased with Tuffy Troy both professionally and personally, and plan to continue using them in the future.
This is a great shop to have work done and they do it right.
The team at Tuffy is always very accommodating. I refuse to take my car anywhere else. They helped arrange a tow for my car and followed up with the company until they arrived. They always answer my questions and take the time to explain things to me.
Everything was done to my satisfaction.
Great customer service and hours!
$60 is a lot more expensive than industry standard for an oil change. Because I was there and it was my lunch break I really had no other choice. I won't be back.
Friendly people with good knowledge of motor vehicles and their repairs. Fair price for work performed. Much cheaper than auto dealer. I have no hesitation referring anyone to them for automotive repair work.
Thorough inspection of car went in for oil change.
When my truck needs any work, I take it to Tuffy first, not the dealer. They have the best survive and prices!!!
They are always respectful and explain what needs to be done and what can wait.
I always feel very welcome when I have to get work done on my car. The staff is always pleasant and explains all work being done on my car.
Great service, nice guys!
Generally satisfied with all the work done at Tuffy.
Very timely, friendly and professional staff to complete the necessary work needed for my car.
I really enjoy working with Chuck and the guys at that location. Work is done right and at a fair market price.
Work was done well.
Good quality job. Price is high.
Great people, fast and friendly.
Good experience last visit. The engine/exhaust sounded loud. They noted that a connector on the exhaust system needed replacement, and because it was somewhat related to work they had done the last time I had the car in, they discounted the labor. Always friendly and always very helpful.
Been going here for years. I love the how honest they are.
Corrected the problem with my vehicle .
great service. reasonable prices.
What I needed to have done was not a common repair, but got a very good explanation of the part and all was good!
The staff tell great jokes.
Timely and well repaired.
They got my vehicle right in, got it back the same day, They were very nice and knowledgeable about everything.
John and his team are always very helpful and patient. They take the time to explain whats needed and why.
Great service and waiting area
John and team always provide excellent service at an affordable price.
Chuck has always been extremely honest with me regarding my vehicles. I have been a customer for over 24 years.
Excellent customer service and they will work with you to make sure that you get everything that you need at a reasonable price.
Service was great! The price was right and Chuck reminded me about a punch card I bought a few trips back.
They are very good.
I felt the wait was long.
Courteous and prompt.
They are excellent.
I use to be a certified master mechanic. This shop is one of the few that I trust. Most times I do my own repairs. Lately my time is more valuable. I only work on my hobby car now for fun.
I have always had very good service.
I came for an oil change and was given a 1000$ estimate for repairs for a brand new car that were later verified as not necessary.
Excellent service and good prices.
They are good.
Great experience. John was very great at communicating with me. I'll be back for more service in the future.
The seal in my oil filter slipped off and I was leaking oil. I came to Tuffy 10 minutes before they closed and at first said they were about to close. I explained my situation and they were happy to fix my oil filter. I insisted on tipping them since I would have been otherwise stranded for the night, but they turned down the money and said they were happy to help. I won't recommend any other mechanical shop. I am extremely grateful and satisfied with the service and care.
John and his guys go above and beyond to guarantee satisfaction.
Good service, good value.
Service is good but little bit costly!
They are just awesome.
Tuffy Troy always provides good service for fair prices in a timely manner. The shuttle service is helpful if you're leaving your vehicle at the shop for a time. John and Chuck are very helpful.
Great prices, great time, nice people.. Top notch.
They always provide great service and are honest about what repairs are needed vs not needed. I'm always comfortable with the repair cost based on their honesty.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service