"We never put money ahead of people" is the philosophy that Tuffy Auto Service Centers were founded on. This commitment was demonstrated in evaluation of this location. This customer service philosophy, coupled with consistent ongoing training and the necessary automotive tools and computer diagnostic equipment make this location a great place for your and your modern vehicle. Repairs ranging from check engine light diagnosis and repair, to minor and major mechanical, to tires and wheel alignment, as well as your scheduled maintenance needs are available for your convenience. All this is backed by a 24-month / 24,000-mile warranty for your peace of mind. Loaner vehicles, local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available.
Tuffy Auto Service Center - Kalamazoo
Kalamazoo, MI 49008 USA
Auto Repair Experience
- Richard King, Owner
- Established 2005
- 1 Auto Repair Mechanic on Staff
- 15 Years of Car Repair Experience
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Early Bird Dropoff
- Loaner Car
- Wireless Internet
Makes We Serve
- Land Rover
I'm pleased with their service.
The oil change that I went in for was great. However, I was told that I needed tires. They were going to give me an estimate. It was busy so I told them that they could email me the estimate.
We have had other services that another shop couldn't figure out, they have given us options for repairs and I trust them because they always delivers.
They try to make you buy extra parts.
It was fast, did the job right, it was good.
It was a good price oil change. It was close to my house.
They explained everything that was wrong with my car and they gave me a great price and I am extremely thankful. They have great customer service, and they are very nice to their customers.
Quick service and my friend works there. Also he was helpful with breaking down all the repairs needed with my car.
I had a muffler issue, I have access to what they do, but they do a pretty good job. They did a good job! At the time, I was in a rush and needed it that day. The issues I had I couldn't do it myself.
They are friendly, have good customer service and they do the work fast.
They have done a lot of good work for me in the past, and they have always done the work on time.
They did the job I wanted, they got the work done quickly and they charged me a very reasonable price. There was a brake special they had and I used it because I needed a full brake job and they also have a lot of coupons on their website.
They did a great job, and were very helpful with my questions and everything has been good.
They guy went out of his way to help me out, the shop manager gave me options on what to do and he really helped me with my car. They are very reasonably priced, they got the part I needed so they could get me on my way quickly.
They fixed the problem I had with my brakes and now they are working perfectly.
Good customer service and they did great work on all the parts for my car, and they did a great job for explaining the work they were doing on my car.
They were trustworthy, up-front with me, I like that.
I have had multiple services from them, I trust their mechanics. They are truthful, they don't try to push you toward repairs you don't necessarily need.
I have to take my car again, it is making noises, I have to go back there again. Some parts were changed, it is doing what they fixed again.
I thought the service was good but it took a while and was a little expensive.
All of their prices are reasonable and they are always on top of their service.
Fast service, kind people, good pricing, and reasonable pricing.
When I first had service I needed my brakes done and I had a coupon but they didn't honor it but they did offer me an in-house coupon, I had service on my AC and I had a coupon for it and it was accepted.
There were certain things that I didn't like about my last visit.
The staff was very friendly, but better prices elsewhere.
After I had a bunch of tests for my alternator, they did too many tests on it, a bit excessive. It cost me extra money on the mechanics time. The people were nice and kind and the alternator works, there are no issues with it.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service