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Tuffy Auto Service Center - Gahanna

115 N Hamilton Rd
Gahanna, OH 43230 USA
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07:00
18:00
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07:00
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http://purl.org/goodrelations/v1#Wednesday
07:00
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07:00
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08:00
17:00
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CLOSED NOW
W
7:00am to 6:00pm
CLOSED NOW
S
8:00am to 5:00pm
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
T
7:00am to 6:00pm
Call now:
(614) 532-4159
33 Verified Reviews

Auto Repair Experience

  • Mike Gordon, Manager
  • Established 2015
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 126 Years of Car Repair Experience
RepairPal Scorecard

Tuffy Auto Services Center of Gahanna has been serving the local community since 2015. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “professional”, “friendly”, “trustworthy”, “awesome”, and “helpful”. A local shuttle service, loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Mike Gordon, Manager
  • Established 2015
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 126 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

33 Verified Reviews
5 stars
(20)
4 stars
(8)
3 stars
(2)
2 stars
(1)
1 star
(2)
by - Verified Customer March 12, 2017

The manager is super nice and welcoming! Definitely no hesitation on the decision to go back again!

by - Verified Customer January 30, 2017

Great service at this Tuffy!

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Sara,

Thank you for your review and feedback. We appreciate it!

by - Verified Customer January 23, 2017

I had my car fixed there about twice in the last two months. Both times I had to take the car back because the repairs weren't repaired properly the first time.

by - Verified Customer January 13, 2017

Great work!

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Brent,

We appreciate your feedback and thank you for your review!

by - Verified Customer December 29, 2016

I just had the oil changed. The appointment was on-time and completed very quickly.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Nelson,

Thank you for your business and review. We here at Tuffy appreciate it!

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by - Verified Customer December 07, 2016

I didn't have an appt and they were busy but they did my oil change in less time than he originally quoted, and he didn't try to bs me into getting something I didn't need. Thank you

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Catherine,

Thank you for your review, we appreciate it!

by - Verified Customer December 07, 2016

My experiences at this shop have been extremely friendly, respectful, and fast. I am very satisfied with their service.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi shana,

We love hearing feedback like this. Thank you for your review, we appreciate it!

by - Verified Customer November 20, 2016

Excellent fast service. I asked for an opinion on my tires making it through winter and did not get any pressure to replace them.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Rose,

Thank you for taking the time to give your feedback and leave a review. We at Tuffy appreciate it!

by - Verified Customer October 16, 2016

It was easy. It was quick. It was great.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Raven,

We appreciate your business. Thank you for your review!

by - Verified Customer October 15, 2016

The service was done as expected. The price was fair. It was done in a timely manner.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Carl,

Thank you for your review and feedback. We appreciate it!

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by - Verified Customer October 14, 2016

I got really quality service for less than other places charge. They are very trustworthy.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Jordan,

Thank you for your business and taking the time to leave a review. We appreciate the feedback!

by - Verified Customer October 12, 2016

They were prompt. They were quicker than I expected. I was very happy.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Robert,

Thank you for your review and feedback. We appreciate your business!

by - Verified Customer October 12, 2016

I like to go there because I know the guys who work there. They are very nice. I don't feel like they will cheat me. The prices are reasonable.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Debra,

We appreciate your business and your review. Thank you for your feedback, Debra!

by - Verified Customer October 10, 2016

It was simple and quick. They did what they needed to do. I have had a weird sound in my car since the last time I saw them. I have used Tuffy's for the last 5 years.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Nathan,

Thank you for your feedback regarding your last visit and continued business over the past 5 years. We appreciate it!

by - Verified Customer October 08, 2016

I am very pleased. We have been going there for a while. We never had any problems. It was quick service. They always take care of everything that we need.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Jody,

Thank you for your kind review and feedback, we appreciate it!

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by - Verified Customer October 07, 2016

They were pretty professional. They seem pretty knowledgeable. I thought it was over priced. They didn't go into too much depth about what they were going to do. Other than that, I am satisfied.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Joe,

Thank you for your feedback, it's important to us and we appreciate your time!

by - Verified Customer October 05, 2016

They have always been professional and done a good job. We have gone there for years.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Diana,

Thank you for your review and continued business over the years. We appreciate it!

by - Verified Customer October 02, 2016

It was quick. I only go there for oil changes. The service was quick. They got me in in a fast manner. The people that work there are nice. Their customer service was good.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Rick,

Thank you for your review. We appreciate it!

by - Verified Customer September 23, 2016

The service was awesome. It was fast, friendly service.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Rian,

Thank you for your review and feedback. We at Tuffy appreciate it!

by - Verified Customer September 21, 2016

It was pretty good. They were friendly, did a good job and got me in and out pretty quick.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Matthew,

Thank you for the review and feedback!

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by - Verified Customer September 17, 2016

The service was pretty good and pretty fast. It just takes a while to get in there. They don't have a lot of availability. If you miss your appointment, you have to wait a couple days.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Lavonia,

Thank you for your review and feedback, it's important to us and we appreciate it!

by September 17, 2016

I got an oil change and it was fine.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Thank you for your review!

by - Verified Customer September 15, 2016

I thought the Manager Mike was very helpful and reliable.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 06, 2017

Hi Chris,

We appreciate the review and feedback, thank you!

by - Verified Customer September 12, 2016

The gal at the sales counter was very friendly. The mechanics did an excellent job and I am very happy with their service.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 10, 2017

Hi Bill,

Thank you for your review and feedback. We appreciate it!

by - Verified Customer September 11, 2016

I thought they did a good job and fixed the problem. They got me in when nobody else could.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 10, 2017

Glad we could get you in and taken care of. Thank you for your review and feedback!

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by - Verified Customer September 05, 2016

It was horrible. I had an appointment and I had to wait over thirty minutes. The guy there was very rude.

by - Verified Customer September 03, 2016

It was great customer service. I really liked the performance of all the workers. I also liked how they had different finance payment methods.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 10, 2017

Hi Elijah,

Thank you for your business and feedback. We appreciate it!

by - Verified Customer September 03, 2016

They were very friendly, helpful and fair. I will definitely return.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 10, 2017

Hi Christina,

We appreciate your review and feedback. Thank you for your business!

by - Verified Customer August 28, 2016

Fast and professional.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 10, 2017

Hi Joshua,

Thank you for your review, we appreciate it!

by - Verified Customer August 27, 2016

All the gentlemen working there were very nice and got my car in and out of there pretty quick. It was a convenient location and easy to find.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 10, 2017

Hi Liz,

Thank you for taking the time to leave a review. We appreciate your business and feedback!

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by - Verified Customer August 26, 2016

It was very satisfactory.

Reply from Tuffy Auto Service Center - Gahanna – by Brett.Tuffy March 10, 2017

Hi Otha,

We appreciate your review and feedback. Thank you!

by - Verified Customer August 25, 2016

They overcharged me, they gave me a 10% discount on my bill which came out to be only $2 off when my bill was over $800. I reported them to the Better Business Bureau.

1 verified customer did not leave comments but provided this rating:
by Shepard
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