Professional and helpful.
Great staff and great service. My car was ready on time. I drove off happy. I will be a returning customer. The staff was friendly and informative.
I WAS VERY HAPPY WITH MY SERVICE and SALESMAN TOM.
MY daughter and I were very pleased with the service and Tom, we will be back for all our work on our vehicle in the future, great shop.
Wheel alignment...drives beautiful...great manager and very fair price.
I had to take the car back to the shop to be repaired again.
Hands down the best shop around! Friendly knowledgeable staff.
Had brakes done at a different location that is now out of biz, and brakes failed. THIS Clinton Township location honored the lifetime pads and made things right even though they didn't perform the original work. Very classy! I'm impressed.
Thanks Tom and all of you at Tuffy.
I had repairs done on 2 cars, 1st car had pointless repairs were done which did not fix the problem. Car only needed tires, so I spent $958 on useless repairs. 2nd car repairs were decent costing me another $1200 which was somewhat satisfactory not 100%. Your guy's warranty is great but what's the point if I didn't need the repair? Next time I may go elsewhere for repairs that would be a little more honest, thanks anyway.
Due to the inspection performed they definitely did their part, however, the price was way over expensively high, $800 High to be exact. I did, however, go with the cheaper service of course due to saving money please lower the labor rates thank you and have a good day
The Tuffy guys are superior!!!
Keep up the excellent work.
Got me in quick and cared for me very professionally. Great crew.
Fantastic as usual. Thanks again!
Had my Jeep Liberty fixed for the turn signals that I couldn't figure out wouldn't work for anything. Overall they did a good job with repairing my car, took longer to get back than expected is my only complaint. It took about two weeks to get my car back but apparently the part wasn't in stock at the time which probably wasn't their fault. I got updates every couple of days about what was going on with my ride. The guy Damon was really nice and informative. Car works good as new now and I'm very happy. Turn light did go out a few days later but I just need a bulb which I fixed on my own.
I believe his name his Damon or Damion. I love him, every time I come in he takes care of me and helps me out as far as direction to go. I can tell this company isn't out to just get money and stay helpful.
The only problem was I had an appointment and it was an hour behind but it was ok.
Super fast service.
Very nice people. Treated with respect. Fair pricing.
The staff was very friendly, courteous, and helpful however about a week after my car was 'fixed' the same problem reoccurred.
In and out.
I feel like the promised appointment was a lie to keep me there since the work wasn't started until three and a half hours later which resulted in not having my vehicle to get home.
Appreciate the service.
Was very professional and done in a timely manner.
Everyone was very friendly and helpful. Already sent someone over to get repairs done!
I would recommend this place to anyone looking for an honest mechanic and a fair price.
Quick. Efficient and knowledgeable.
The staff is very friendly.
Very good. I will return.
They are very trustworthy.
Customer service is excellent. Repairs are guaranteed. Any issues I've had have been resolved fairly and professionally. I have been a regular customer for more than 10 years. I TRUST them.
Good people who do a good job.
Honest and good prices.
I have a history with them of above and beyond service.
Staff is very honest, friendly and service prices are reasonable.
Friendly service and excellent work..
The staff has always been friendly, informative and provided competitive pricing. I've used their services many times.
They went over and above for me to be able to have the repair done.
Honest mechanics who do good work.
The're honest people, they do good work and I can trust them.
I have been going there a long time for service.
Tom and his staff are always wonderful to us. They squeeze us in whenever we need to be seen. Always accommodating.
They're honest and respectful. Always a good experience going in.
The guys there are the greatest. Taking care of me AND my other family members. Going beyond expectations.
Fast and friendly service.
I have been going here for many years and have always been treated wonderful but this past time I spent $114 and the car left in the shape it was when brought in my wife and kids ended up getting stranded 45 min away. She took it in to a shop were she was, $75 dollars later and a new coil pack runs amazing.
The shop will give me competitive pricing.
The owner Tom is an honest person whom I trust with my family's cars/lives.
Prompt, courteous, expert service. and they only repair what needs to be fixed!
They have always treated me fairly and always look to save me money.
Very friendly staff, quickly handled oil change, very professional.
Every time I've had repair work done at Tuffy, as a woman, I felt that not only did I get a fair price but I was treated with respect and courtesy. The gentleman there are not only helpful, but they actually have an interest in your well-being. They go out of their to help you at any time.