✓ RepairPal Certified
3385 Triangle Drive Southeast
Salem, OR 97302
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Mon - Fri:8:00am to 5:00pm
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(503) 379-9734

Auto Repair Experience

  • Steve Galyen, Owner
  • Established 2010
  • 3 Auto Repair Mechanics on Staff
  • 78 Years of Car Repair Experience
  • Trinitys Quality Auto Care
  • Trinitys Quality Auto Care - Steve with his family.


Trinity's Quality Auto Care was established in 2010 by Steve Galyen with honestly and integrity as his top priority. He has assembled a team of very experienced formally trained technicians who make ongoing training a priority. They attend good quality training classes on a regular basis and are committed to staying current with the latest technologies and industry trends. All 3 technicians have General Motors Dealership Training but are capable of servicing and repairing most makes and models. This RepairPal Certified shop has equipped itself with some of the industries best automotive tools and computer diagnostic equipment to make professional repairs on your vehicle. All work is backed by a 12-month / 12,000-mile warranty. Rental cars, shuttle service, and early bird drop off are available for your convenience.


Auto Repair Experience

  • Steve Galyen, Owner
  • Established 2010
  • 3 Auto Repair Mechanics on Staff
  • 78 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Upholstery
  • Windshield/Glass


  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Shuttle
  • Towing


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

21 Verified Reviews

Customer Reviews

August 29, 2013

I like that it is easy to book, that I have a great Groupon, and that the staff is friendly, but every time I take my car there it does like crazy after I leave for a long time. Up to a month. I'm sure it's just spilled oil but it is smelly, embarrassing, I can't close the garage door until it airs out etc.

August 26, 2013

Steve is knowledgeable, personable, and trustworthy. He explains things in a way that can work for both experts and "dummies". After meeting me only once, he was referring to me by first name as I walked in the door.

Verified CustomerAugust 23, 2013

I felt the owner was honest and trustworthy.

August 23, 2013

Good, honest service. Not available on weekends.

August 19, 2013

I did not think they did a very good job and they cost a lot of money. They were able to fix the problem but when I asked if there were other problems they said no. There were other problems. I felt they just wanted to get rid of me.

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August 15, 2013

Everything that needed to be done was done, at the quoted price, and delivered at the stated time. There was no, "We noticed this or that." No unexplained additions to the original quote.

August 15, 2013

There was a problem with diagnosing a problem.

Verified CustomerAugust 14, 2013

They do good service. They are very professional in what they are doing. They do really good. They know what they are doing.

Verified CustomerAugust 13, 2013

Great location, awesome staff, thorough.

August 13, 2013

Mechanics present themselves knowledgably and trustworthy.

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Verified CustomerAugust 07, 2013

I have already recommended Trinity's to others. I trust them to perform my car servicing correctly the first time, and without taking advantage of me.

Verified CustomerAugust 07, 2013

They are fair. I should use the word honest.

Verified CustomerAugust 05, 2013

Honest, fast and good service.

Verified CustomerAugust 01, 2013

They were efficient and quick.

Verified CustomerJuly 31, 2013

My water pump froze on my way from Eugene to Portland - just before the Commercial Street exit south of Salem. How I ended up at Trinity is a long story, but mostly luck and a good strategy. Also, they were willing to fit me in at the end of their day. They answered all of my questions and cooperated with me in brainstorming a solution that I could live with and afford. I had great results, I trust them, and I would gladly be towed there yet again!

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July 24, 2013

Quality work by well-trained mechanics.

July 23, 2013

I have been taking my car in for three years. I just took my truck in and I was pleased with the service. I am happy with them.

Verified CustomerJuly 19, 2013

Good prices, good service.

Verified CustomerJuly 17, 2013

This is one of the better places I have taken my car to. I am satisfied with the service and the way they explain things.

June 27, 2013

Service has been very good.

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Verified CustomerJune 24, 2013

First off, they are very friendly at the beginning. They seem to really care. They could not find a problem at first but kept looking until they did. They did not charge us extra.

May 09, 2015

I read all the reviews, my husband has had great experience with Trinity so I took my 2006 Forester there for an 80K tune up/check up. At 2 pm, we received a call that they were just starting to check the car and we were asked if it were possible to leave it until Monday. My husband said that it wasn't possible to leave the car until Monday and asked the technicians to complete as much of the tune up as they could. We picked up the car at 4:40 pm--about 2.5 hours after the phonecall, and it was completely finished. I was thoroughly impressed: the shop had gone beyond and above my expectations!

But then the bill came: just over $1300. When I heard the price, I thought that the owner was joking--unfortunately, he was not. We had not been quoted a price, but based on our knowledge for the cost of the 80k tuneup (from multiple carsites), we expected the bill to be close to $800. The shock was evident in my expression, so the owner reduced the labor by about $200 for a total price of 1,179.43.The breakdown of the final cost: $470.88 in parts--and 692.12 for 2 men working on the car for 2 hours and 1 person for an extra .5 hour. maximum. That translates to about $130 per man per hour. According to our research, per hour cost for mechanics is $80-$100, with dealerships charging closer to $100.
I paid the bill (on my credit card) with the comment "it is what it is"). The owner gave us a card for free oil changes, AC check, etc. worth, as he stated, over $500.
Lesson learned: get a quote in writing before ordering the work, and compare it to the dealer's quote.

Reply from Trinitys Quality Auto Care – Trinitys Qaulity AutoMay 28, 2015

Catherine, thank you for taking the time to write about recent visit here at Trinity's. First and foremost I would like to apologize about the miscommunication that occurred the other day with your vehicle. Here at Trinity's we have a very strict policy about always contacting the customer and getting their authorization before performing repairs. I was present in the office when that initial phone call went out to your husband but wasn't present when Billy went over the numbers with him. At the time that you and your husband picked up,Billy had gone home for the day and I was at a disadvantage of not knowing what was communicated between Billy and your husband. I did my best to do what I thought was right by attempting to discount as heavily as possible and I then issued you guys a FREE care care program card that has aprox. over $500.00 of free services.
As to the price of the the services performed, I ran what we did through the REPAIR PAL ESTIMATOR and selected the 90k service plus the additional services we performed and it came within a few dollars of of the REPAIR PAL QUOTE. As to the amount of time that it took our techs to perform the work, we are fortunate enough to employ highly trained and skilled technicians. They have the ability to work at a very efficient rate and when we put 2 of them on your vehicle that was how we were able to get everything done in time for you.
Again ultimately it falls upon Trinity's to ensure we get proper authorization prior to performing the work from the person in charge of the financial decisions. I apologize for not speaking directly with you.

May 21, 2014

Quality work, and great customer service. I had a valve cover gasket leak, and the valve cover was buried under the intake manifold. Replacing it required disconnecting a ridiculous amount of vacuum lines and even a fuel line. I waited a month to write this review because I wanted let the repair prove itself. They made some recommendations to resolve the rough idle I was having, and frankly I didn't believe them, but after replacing what they suggested it leveled out nicely. Trust was definitely built during the entire experience. I would recommend them to anyone. Pricing was fair.

January 10, 2014

they take way too long to get the job done, they also way over charge for labor and parts

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