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Trinitys Quality Auto Care

3385 Triangle Drive Southeast, Salem, OR 97302 Map & directions

Call Now: (503) 405-4437

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About Trinitys Quality Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
90
Technical Ability (?)
93
Tools & Equipment (?)
91
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Trinity's Quality Auto Care was established in 2010 by Steve Galyen with honestly and integrity as his top priority. He has assembled a team of very experienced formally trained technicians who make ongoing training a priority. They attend good quality training classes on a regular basis and are committed to staying current with the latest technologies and industry trends. All 3 technicians have General Motors Dealership Training but are capable of servicing and repairing most makes and models. This RepairPal Certified shop has equipped itself with some of the industries best automotive tools and computer diagnostic equipment to make professional repairs on your vehicle. All work is backed by a 12-month / 12,000-mile warranty. Rental cars, shuttle service, and early bird drop off are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Service & Repair Timing Belts Transmission Repair
Upholstery Windshield/Glass

Amenities

Coffee Early Bird Dropoff Free Inspection Parts/Accessories
Rental Car Senior Discount Shuttle Towing

Customer Reviews 21 verified reviews (22 total)

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Trinitys Quality Auto Care
Verified Customer
August 29, 2013

I like that it is easy to book, that I have a great Groupon, and that the staff is friendly, but every time I take my car there it does like crazy after I leave for a long time. Up to a month. I'm sure it's just spilled oil but it is smelly, embarrassing, I can't close the garage door until it airs out etc.

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Trinitys Quality Auto Care
Verified Customer
August 26, 2013

Steve is knowledgeable, personable, and trustworthy. He explains things in a way that can work for both experts and "dummies". After meeting me only once, he was referring to me by first name as I walked in the door.

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Trinitys Quality Auto Care
Verified Customer
August 23, 2013

Good, honest service. Not available on weekends.

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Trinitys Quality Auto Care
Verified Customer
August 23, 2013

I felt the owner was honest and trustworthy.

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Trinitys Quality Auto Care
Verified Customer
August 19, 2013

I did not think they did a very good job and they cost a lot of money. They were able to fix the problem but when I asked if there were other problems they said no. There were other problems. I felt they just wanted to get rid of me.

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Trinitys Quality Auto Care
Verified Customer
August 15, 2013

Everything that needed to be done was done, at the quoted price, and delivered at the stated time. There was no, "We noticed this or that." No unexplained additions to the original quote.

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Trinitys Quality Auto Care
Verified Customer
August 15, 2013

There was a problem with diagnosing a problem.

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Trinitys Quality Auto Care
Verified Customer
August 14, 2013

They do good service. They are very professional in what they are doing. They do really good. They know what they are doing.

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Trinitys Quality Auto Care
Verified Customer
August 13, 2013

Great location, awesome staff, thorough.

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Trinitys Quality Auto Care
Verified Customer
August 13, 2013

Mechanics present themselves knowledgably and trustworthy.

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Trinitys Quality Auto Care
Verified Customer
August 07, 2013

I have already recommended Trinity's to others. I trust them to perform my car servicing correctly the first time, and without taking advantage of me.

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Trinitys Quality Auto Care
Verified Customer
August 07, 2013

They are fair. I should use the word honest.

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Trinitys Quality Auto Care
Verified Customer
August 05, 2013

Honest, fast and good service.

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Trinitys Quality Auto Care
Verified Customer
August 01, 2013

They were efficient and quick.

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Trinitys Quality Auto Care
Verified Customer
July 31, 2013

My water pump froze on my way from Eugene to Portland - just before the Commercial Street exit south of Salem. How I ended up at Trinity is a long story, but mostly luck and a good strategy. Also, they were willing to fit me in at the end of their day. They answered all of my questions and cooperated with me in brainstorming a solution that I could live with and afford. I had great results, I trust them, and I would gladly be towed there yet again!

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Trinitys Quality Auto Care
Verified Customer
July 24, 2013

Quality work by well-trained mechanics.

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Trinitys Quality Auto Care
Verified Customer
July 23, 2013

I have been taking my car in for three years. I just took my truck in and I was pleased with the service. I am happy with them.

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Trinitys Quality Auto Care
Verified Customer
July 19, 2013

Good prices, good service.

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Trinitys Quality Auto Care
Verified Customer
July 17, 2013

This is one of the better places I have taken my car to. I am satisfied with the service and the way they explain things.

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Trinitys Quality Auto Care
Verified Customer
June 27, 2013

Service has been very good.

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Trinitys Quality Auto Care
Verified Customer
June 24, 2013

First off, they are very friendly at the beginning. They seem to really care. They could not find a problem at first but kept looking until they did. They did not charge us extra.

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Trinitys Quality Auto Care
January 10, 2014

they take way too long to get the job done, they also way over charge for labor and parts

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(503) 405-4437

Auto Repair Experience

  1. Steve Galyen, Owner
  2. Established 2010
  3. 3 Auto Repair Mechanics on Staff
  4. 78 Years of Car Repair Experience