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Tri-R Service Inc

419 East Golf Rd, Des Plaines, IL 60016 Map & directions

Call Now: (847) 453-3627

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About Tri-R Service Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
90
Tools & Equipment (?)
97
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Tri-R Service was been serving the Des Plaines community for over 25 years. During this time Randy Rapp has worked hard to establish his shop as a trusted member of the community by providing reliable automotive repair at a reasonable price. This was demonstrated in the unbiased feedback we received from his recent customers. They describe this team as friendly, knowledgeable, timely, and efficient. This team is anchored by 2 very experienced ASE Certified professionals and an up and coming technician who all take the time to attend the automotive training necessary to make a wide range of repairs. These repairs & servces range from Smog inspections, to check engine light diagnosis, to tires and wheel alignment, to your scheduled maintenance needs. This is all backed by a 12-month / 12,000-mile warranty for your peace of mind. Rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts

Amenities

Early Bird Dropoff Heated Waiting Room Service Guarantee Shuttle
Warranty Accepted Wireless Internet

Customer Reviews 13 verified reviews

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Tri-R Service Inc
Verified Customer
March 18, 2014

I would recommend them because of the good service that I received, I am a little older so they drop me off at home while they work on my vehicle and they even come and pick me up when it is finished.

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Tri-R Service Inc
Verified Customer
March 12, 2014

They got my transmission fixed but then the engine blew up, and I would have preferred to have known the condition of the engine before having them work on the transmission.

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Tri-R Service Inc
Verified Customer
March 09, 2014

I thought they did a great job on my oil change.

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Tri-R Service Inc
Verified Customer
February 25, 2014

Randy is a good guy, he is honest and he runs an awesome shop, and he will also tell you when something needs fixing and when something doesn't need to be fixed.

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Tri-R Service Inc
Verified Customer
February 23, 2014

The last time I went there he did a lot of work, I called him multiple times and he never got back to me. I like his work but his work is a little high priced.

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Tri-R Service Inc
Verified Customer
February 12, 2014

Their service was excellent, they got to me in within a half an hour even in the flooding rain. They towed me, dropped me off at home and had my vehicle done in one day.

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Tri-R Service Inc
Verified Customer
February 10, 2014

They have always treated me very well, they are clean efficient honest and they do very good work.

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Tri-R Service Inc
Verified Customer
February 06, 2014

He does fantastic work, even when everyone else around can't figure the problem, take it to his shop and for sure he will!

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Tri-R Service Inc
Verified Customer
February 05, 2014

I liked the quality of service and the way they explained the quality of issues. Very patient for all of my questions that I had.

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Tri-R Service Inc
Verified Customer
January 31, 2014

It was friendly, friendly personnel and good work. They do good work.

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Tri-R Service Inc
Verified Customer
December 10, 2013

They are knowledgeable and they get the repairs done right away.

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Tri-R Service Inc
Verified Customer
November 13, 2013

They do efficient repairs in a timely manner.

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Tri-R Service Inc
Verified Customer
November 10, 2013

I know Andy personally and he is a good mechanic and does fine work. I know quite a few of my friends go there too. He works on classic cars that we have, and newer cars too.

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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(847) 453-3627

Auto Repair Experience

  1. Randy Rapp , Owner
  2. Established 1988
  3. 2 Auto Repair Mechanics on Staff
  4. 35 Years of Car Repair Experience