Tri-City Transmission

frontdesk@tricitytrans.com
✓ RepairPal Certified
2005 E Rio Salado Pkwy
Tempe, AZ 85281 USA
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7:00am to 5:30pm
CLOSED NOW
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7:00am to 5:30pm
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7:00am to 5:30pm
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Closed
W
7:00am to 5:30pm
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Closed
Th
7:00am to 5:30pm
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7:00am to 5:30pm
Call now:
(480) 568-5059
59 Verified Reviews

Auto Repair Experience

  • David Riccio, Owner
  • Established 1972
  • 5 Auto Repair Mechanics on Staff
  • 96 Years of Car Repair Experience
Scorecard
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Tri-City Transmission prides itself as trendsetter in the transmission industry. This RepairPal Certified shop has been featured in a nationally recognized industry magazine in an article called "What's Working in the Transmission Industry". Dave Riccio is an ASE Certified technician who not only makes sure his staff is up to date and ready to handle just about any transmission related issue that rolls in the door, he is also a nationally recognized industry trainer who holds monthly training for other technicians at this 9000 sq ft facility. The team at Tri-City is highly qualified and very experienced with transmission repairs and they are equipped with the tools and computer diagnostic equipment that are needed to professionally and efficiently repair your modern vehicle. You can also tune into Bumper to Bumper Radio 92.3 KTAR to hear Dave Co-Host the local "Car Talk" radio broadcast. The warranty offered starts at 12-month / 12,000-miles and goes up to 36-months / 50,000-miles depending on what repairs are performed. For your convenience local shuttle service, loaner vehicles, rental cars, early bird drop off, and a clean comfortable waiting area with wireless Internet are available.

Details
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Auto Repair Experience

  • David Riccio, Owner
  • Established 1972
  • 5 Auto Repair Mechanics on Staff
  • 96 Years of Car Repair Experience

Specialties

  • Diagnosis
  • Muffler & Exhaust
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASA
  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Tri-City Transmission provides automotive service and repair in Tempe, Arizona. We pride ourselves in putting people first.

Reviews
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Overall Rating

59 Verified Reviews

Customer Reviews

by Verified Customer January 23, 2014

Courtesy. Efficiency. Trust in workmanship. Professionalism.

by Verified Customer January 23, 2014

I felt like they cared and were up front.

by Verified Customer January 22, 2014

They did a fantastic job explaining the problem and were honest with costs and saved me from unnecessarily having my transmission replaced.

by Verified Customer January 20, 2014

I have been going to Tri City Tansmission for over 35 yrs and they have done an outstanding job servicing my vehicles. They are honest and the workmanship is terrific.

by Verified Customer January 17, 2014

They had great communication, service and did a wonderful job.

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by Verified Customer January 15, 2014

Very pleased with services. Each time something new was found during repairs, they communicated with me for approval. They went out of their way to locate specific parts I wanted, beyond standard. All work was very well done, and checked. There was no rushed work, or pushed employees, they took the needed time to insure my pickup would be ready to reliably do the work I needed it to do. All parts used were high quality, and their pricing was reasonable for the value I received. They are not a discount shop, nor are they cheap, but they give you all that you pay for.

by Verified Customer January 15, 2014

Customer service and support was always a priority for them, and we were always informed of what was being done during the repair process.

by Verified Customer January 14, 2014

Great Service, Convenient and Friendly.

by Verified Customer January 10, 2014

Up to this point everything has gone superbly.

by Verified Customer January 10, 2014

They do great work.

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by Verified Customer December 30, 2013

They have the highest integrity and best customer service I've encountered in an automotive service facility.

by Verified Customer December 13, 2013

The tech did a thorough job and didn't try to sell us anything we did not need.

by Verified Customer December 13, 2013

I've always been delighted with the service and attention to detail that TCT has show me. They are at the top on my recomended businesses.

by Verified Customer December 13, 2013

Repair was done right at a reasonable cost.

by Verified Customer December 09, 2013

Excellent service - communication - and follow through. clean, impressive shop.

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by Verified Customer December 09, 2013

Tri-City rebuilt the transmission on my 2000 Durango and I thought they did a good job. So the next time I needed some work done on the Durango I took it to them. They called me back two days after I had dropped it off and told me it had a coolant leak and they would need to replace the water pump at a cost of $900+ before they could run the vehicle for a diagnosis. I immediately told them I would come down to get my vehicle - because the cooling system, including the water pump had been repaired/replaced within the past year. I picked it up and drove straight to the Dodge dealer on McDowell, they checked out the cooling system and found one of the hose clamps leaking. The trust I once had in them is gone.

7/21/14 Follow up review:
Tri-City Transmission rebuilt the transmission on our 2000 Durango, they did a good job and we were pleased. So, when we had another mechanical issue with the Durango we decided to take it to Tri-City Transmission. The experience was not so good this time and we had our vehicle towed to another shop to be repaired. When Dave Riccio read my review from your survey he contacted me and "Made It Right". We would not hesitate to take any of our vehicles to Tri-City Transmission. In fact, we have referred our friends who were transmission problems to Tri-City Transmission.
Our opinion is Dave Riccio is an honest guy.

by Verified Customer December 06, 2013

They are the best!!!!

by Verified Customer November 26, 2013

Excellent work and customer care.

by Verified Customer November 25, 2013

They felt trustworthy from the 1st phone call and they assisted me in securing a rental that I could afford.

by Verified Customer November 20, 2013

Customer service is great, they gave me ride home one time when I had my GMC truck in for service. It had sat for months outside. Tri-City took it down & had it cleaned up. I have been doing business with Tri-City for 35 yrs, they have always treated me with respect. More establishments should operate this way. Customers in turn should respect the business.

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by Verified Customer November 19, 2013

Excellent service.

by Verified Customer November 15, 2013

They really took care of me and my truck.

by Verified Customer November 15, 2013

Service has been exceptional... as promised and I have had no problems with the work that was done.

by Verified Customer November 15, 2013

Outstanding customer service, clear explanation of repair, performed only what was needed without adding unnecessary service.

by Verified Customer November 15, 2013

Service was great, everyone was friendly, and no service was performed without first getting my consent and giving me a price quote as well as an estimated time the work would take. Very professional, friendly and knowledgable place.

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by Verified Customer November 14, 2013

Always had good service at Tri City for the last 35 years.

by Verified Customer November 06, 2013

Estimate of service given, recommendations were accurate, cost of service was less than my expectations.

by Verified Customer November 01, 2013

Excellent service and explanations of problem.

by Verified Customer October 24, 2013

They explained everything they were going to do ahead of time. They ended up saving me a lot of money and being very direct about guaranteeing their work.

by Verified Customer October 18, 2013

Above average service and responsiveness.

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by Verified Customer October 18, 2013

Don't know any other transmission repair places; didn't shop around but I would get several estimates next time.

by Verified Customer October 10, 2013

I just had my vehicle serviced and they were very professional and helpful.

by Verified Customer October 04, 2013

Great service and all around trustworthy guys. There was an initial mix up on pricing (my fault) but they treated me respectfully and like an adult.

by Verified Customer October 03, 2013

Excellent, Guaranteed and friendly service.

by Verified Customer October 01, 2013

Great service and reasonable price.

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by Verified Customer September 27, 2013

The recommendation I received was almost word for word what I heard the advisors telling other customers, leading me to believe that it was just a pitch for me to spend money. When I declined additional work stating I needed to think about the amount and indicating I had been considering trading my vehicle in anyway, the advisor was very condescending and tried to coerce me into getting the additional work as well as telling me no dealership would take my vehicle and that if I brought it to him he'd give me $800 which would be far more than I'd get from a dealer. I did end up trading it in and received full blue book value of several thousand dollars. I was completely up front with the dealer about the transmission work that tri-city said I needed prior to the trade-in.

by Verified Customer September 19, 2013

The owner, Dave Riccio, and the entire staff went so far beyond my expectations to make sure I was well taken care of through the process. And then the cost was incredibly reasonable for the work that was performed.

by Verified Customer September 19, 2013

Friendly service. Loaner vehicle available. Clear diagnosis of problem. But...didn't fully correct the problem...and a bit expensive.

by Verified Customer September 18, 2013

Fair, honest pricing. Tri-city also backs up their work.

by Verified Customer September 05, 2013

Service and satisfaction begins the moment you enter the business and are greeted by whomever is at the desk and follows to the indications and or recommendations made to fix or stave off repair. On my last visit, a minor repair was done instead of replacing a large expensive part. That, will keep me coming back and recommending to all I know.

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by Verified Customer August 29, 2013

They've delivered on everything they've said and at a reasonable price.

by Verified Customer August 28, 2013

Adequate service - delayed completion.

by Verified Customer August 23, 2013

Great and honest service at a good price.

by Verified Customer August 22, 2013

The owner and staff worked extremely wonderful. Not only did they replace the transmission and the car runs great, but they worked with me transporting the car from AZ to OH with great cooperation and patience.

by Verified Customer August 22, 2013

They came highly recommended to me from my long-time trusted mechanic, and they did not disappoint. Friendly/knowledgeable staff, and quality work.

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by Verified Customer August 15, 2013

I think they do reliable work, but are not the most economical choice.

by Verified Customer August 13, 2013

They did and do excellent work each time I go there.

by Verified Customer August 06, 2013

I received the best service I have had in my entire lifetime there.... no joke!

11 verified customers did not leave comments but provided these ratings:
by 3 verified reviewers
by 1 verified reviewer
by Tomand 4 other verified reviewers
by 1 verified reviewer
by 1 verified reviewer
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