Tri City Auto Care

✓ RepairPal Certified
1921 Garland Street
Durham, NC 27705 USA
View map and get directions
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
Call now:
(919) 800-0574
36 Verified Reviews

Auto Repair Experience

  • Ken McCormick, Owner
  • Established 1989
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 90 Years of Car Repair Experience
RepairPal Scorecard

Tri City Auto Care has been a serving the Durham community since 1989. Ken McCormick is the owner. Our team found this shop to have strong leadership with 2 experienced Service Advisers to address your needs. These 2 are backed up by 4 experienced technicians, 1 is ASE Master Certified, who combine for over 90 years of experience. They attend good quality ongoing automotive training. Tim has invested in the automotive tools and computer diagnostic equipment we would expect to see in a certified shop. They back most repairs with a 24 month/24000 mile warranty for your peace of mind. Shuttle service, loaner vehicles, early bird drop off, and wireless internet services are available for your convenience.


Auto Repair Experience

  • Ken McCormick, Owner
  • Established 1989
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 90 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet


  • NAPA
  • iATN

Message from the Shop

Welcome to Tri-City Auto Care where honesty and integrity are the foundation of our business. We have been providing tires and automotive service since 1989. Our experienced staff members have the skills necessary to handle all major and minor repairs on both domestic and foreign vehicles. We look forward to serving you.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

36 Verified Reviews
by - Verified Customer September 19, 2016

Good service.

by September 19, 2016

Equipment malfunction but otherwise fine.

by - Verified Customer September 16, 2016

Based on what my wife said, they were very helpful and even pointed out an issue unrelated to the service we were there for. Very thankful for that.

by - Verified Customer September 15, 2016

Always prompt, courteous, and reliable service every visit.

by - Verified Customer September 14, 2016

Tony and staff were responsive, professional and extremely helpful!

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by - Verified Customer September 13, 2016


by - Verified Customer September 12, 2016


by - Verified Customer September 08, 2016

Always very courteous and Friendly. Review detail of work to be performed before and after service. Excellent customer service.

by - Verified Customer September 07, 2016

Very good experience, I will return.

by September 07, 2016

They were super helpful when my alternator and battery broke. They called me to check and see if it was okay to proceed with certain replacement parts. They also picked me up at work and drove me to pick up my car. Everything was fixed in less than a day!

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by - Verified Customer September 01, 2016

Oil was changed and they checked out my brakes. I saved money over AAA and they gave me an accurate brake assessment, couldn't ask for more!

by - Verified Customer August 31, 2016

My daughter and I received prompt and excellent service!

by - Verified Customer July 31, 2013

Over the years, at different locations, we have used his services. He is a friend of the family, is reliable, and honest. Those are rare qualities in the car repair business.

by July 30, 2013

Professional, loaner car, quality, willing to discuss options with clients. More expensive than some others.

by - Verified Customer July 26, 2013

I've been going to Tri City Auto Care for years. They've always done great work and treated me well.

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by July 26, 2013

I trust them to do what is needed and not charge for what is not needed. I have had good experience with them and seem to be honest. Price is competitive as well. They provide a ride to & from work when dropping off car so make it easy to get work done.

by July 24, 2013

Easy to get an appointment, they explain what needs to be done. I like reminder emails.

by July 19, 2013

Good honest people.

by - Verified Customer July 13, 2013

Long term customers and always satisfied

by July 12, 2013

The customer service is fantastic and in my experience the mechanics are second to none.

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by - Verified Customer July 11, 2013

I was happy with the service. I was happy with the price and happy all the way round.

by - Verified Customer July 11, 2013

We've used them for several years now and have always had good service. They stand behind their work.

by - Verified Customer July 11, 2013

I've always had very good service. I have been treated fairly and was never over charged.

by - Verified Customer July 09, 2013

The owner is my best friend. We have been friends for 35 years and they do good work. They are up front about price and won't sell you anything you don't need.

by - Verified Customer July 03, 2013

I can trust their recommendations for service. And, Tri-City really stands behind their work. I had an unresolved issue with a service, and Tri-City went above and beyond to ensure that the repair was done properly, and my SUV is running very well now. Bottom line is that I can trust them.

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by - Verified Customer July 02, 2013

I have excellent customer service there. They tried to work with me as a customer. They are not pushy. Sometimes as a single woman you can get taken advantage of and I don't feel that way there. They try to help me with the best of their ability. I feel really comfortable there.

by - Verified Customer July 01, 2013

Very pleased with the work and the personal attitude that they have. They are very professional with their work.

by - Verified Customer July 01, 2013

I came in unannounced. They fixed my car quickly, and they gave me a lot of options.

by - Verified Customer June 27, 2013

I have always been given good information and they are very honest people.

by June 26, 2013

I have gone here for years. I trust them to be honest with what's wrong with my vehicles. I have referred my family here and have felt better serviced here versus the dealers or anywhere else

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by - Verified Customer June 26, 2013

I was very happy with the service. I didn't double check prices. I was pleasantly surprised with how fast they were done. It was same day.

by June 26, 2013

Car returned with cosmetic stains

by - Verified Customer June 25, 2013

He does a fine job. He does it quickly and is friendly. He's a good guy.

by - Verified Customer June 25, 2013

They work with you. They help you. They have cars on site that you can rent so you don't have to go to a car rental place.

by - Verified Customer June 24, 2013

I didn't have an appointment. I happened to look over on the interstate and saw their shop. I told them I was traveling and they took me right in.

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by - Verified Customer June 20, 2013

He went out of his way to help us.

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