Very nice and sociable people and more importantly time efficient.
Everything was explained well.
The service inspection was quick...real quick.
Great people! Great service!
We have been taking our vehicles to Tri City Auto Care now for a few years and every experience so far has been good.
I dropped my car off for a replacement hybrid battery that I knew needed to be done. They had the entire replacement done in just a few hours and charged me a very fair price for the parts and labor. They did not push me to do anything else that I wasn't planning on. I would recommend Tri City Auto Care.
This was my first time there, I was very pleased with the service.
I was visiting my newly relocated to Durham son from Pennsylvania and noticed that his car was due for an oil change. Knowing that my son would never take care of this himself, I decided to do it while he was at work. I found Tri City Auto online and called for an appointment. They listened to my situation and made an appointment for me to come in that morning. The gentlemen in the shop were very pleasant and polite. I waited in the nice waiting area while the oil change was completed. Subsequently, the shop recommended a new air filter and one new wiper blade. I was told my options and the prices of all upfront. There was no pressure to purchase these items. I will definitely recommend that my son come here for all his automotive needs. Thank you!
Got an oil change for the first time here. People were kind, helpful and quick. Will be back.
Satisfied with what was done.
They discovered broken steel belts on new tire, I had those replaced by tire dealer, Tri City then fixed the 4 wheel alignment. Rides better than it has since I bought it.
Excellent service as usual. I've been a long time customer and will continue to be one in the future.
Good customer service. Good communication.
This was my first time using TriCity Auto Care and I felt that they did a good job explaining what they were doing to diagnose the problem with my car and then what needed to be done to fix it.
Thanks! I have already sent a friend to you.
Nice comfortable waiting room. Friendly courteous people.
They always give me excellent care.
First time here. Very nice staff, but took over an hour to patch my tire despite the shop not being busy.
This shop will always do what they can to ensure that I am a satisfied customer. That is a value that you cannot get just anywhere. I'll always go to these guys.
Had a warning light. They explained what it was and how much it would take to fix it. No pressure .
Staff was good and very professional.
My first visit. Will not be my last. We'll done. Finished earlier than expected. Thanks
This is one the best shops around.
Fit me in for new tires last minute. Very helpful. Wish they were open on weekends
Just an inspection but friendliness, efficiency were top notch as usual.
WE have always found Tri-City to be up front and honest about what needs to be done to our vehicles.
I am new, but so far, things have gone well. They drove me home due to leaving the car to be worked on.
Will take all my vehicles there and advise anyone else to do the same.
Excellent work; courteous customer service; a bit pricey, but good quality workmanship.
Between Ryan, Tony and Todd, I always feel like I am looked after, taken care of and have everything explained in detail with options. It's a good feeling and I appreciate their professionalism and friendliness.
Excellent customer service.
Ken, Tony and everyone at the shop are great to work with...
It was a great experience and I will be back.
The serpentine belt was replaced in a professional and timely fashion.
Always go here for repairs. I have never regretted that decision!
Took my 50+ year old car in for repairs. They found parts rusted tight and were able to find new parts. Car drives much better as a result.
Honest and fair!
Great experience! My car was ready even earlier than promised. Will definitely be returning!
Always a pleasure doing business with Tri-City Auto!
I have always got great service at Tri City Auto Care. I recommend a co-worker who now is a customer. I completely trust their advice.
Everyone has always been super helpful!
I only deal with people I trust, that's why I go to Tri-City Auto. I've been going to them for over twenty years and have always had good service.
I will go nowhere else. My home is with Tri-City Auto Care.
I brought my sons car in for repair as he is a student at Georgia Tech. The check engine light came on while the car was in the shop and it was recommended to have fuel cleaning and reset the computer. Unfortunately, the very next day while driving back to college the light came back on.
Quick service that was professional.
I am always pleased with the service you provide.
It was my first visit and purchase at Tri City and I was very impressed. Thanks guys for everything!
Wouldn't trust my car to anyone else.
I liked the work. They let me now about any additional work that needs to be done.
Quality service personnel, professional staff.
Great job and excellent skills in service techs.
They were very friendly, informative and courteous on the phone and in person. I had blown a tire and they installed a brand new one, filled the rest with air and did a multi point inspection within an hour. Work was done within the time quoted for the best price in the area, and I was barely late to work. I will definitely return for any needed work in the future.
I needed a tire to complete my return to Atlanta. They took me an hour before they closed, even with having to get my matching tire from the warehouse. While there, I observed courteous care of customers in the office and on the phone. The explanations of work needed were quite clear.
Great service as usual.
I am very satisfied.
My first time there and I felt they were very upfront with me about the cost of repairs for my car vs. looking for a newer vehicle. Not sure what I will be doing, but I know whenever I need future repairs, I will definitely return!
Still Very Professional!!
Very kind people.
Happy, happy, happy!
I'll be back.
Excellent service ... Will definitely use Tri City Auto for all my vehicles.
I have been going to Tri City Auto for years for my car needs and I am ALWAYS happy with the service I receive. I only trust Tri City Auto with my car. Thank you for the wonderful care you give to my family it's very much appreciated. May God forever bless your business and your employees!
Will continue to go to Tri-City Auto Care and I recommend them to all of my friends.
Very happy with Tri City Auto Care. Been bringing my cars here for several years and happy to continue doing so!
Love this place! Trustworthy and reliable.
The staff was very professional, friendly, helpful and knowledgeable. I have and will continue to recommend Tri City Auto Care!
These guys are amazing. I took my pickup in for an oil change. The brakes had been 'soft' My wife actually commented that they were not working properly. When they put the truck up on the rack they found the leak. Unfortunately the brake line on that side of the truck requires you to remove the gas tank to replace it. Oh, I should mention that they showed me all of this, I saw everything. I'm not a mechanic but, I have done some basic automotive work. Anyone could see the leak and the issue with the brake line. I told them that my daughter was counting on using the truck the next day for something at her job. They moved heaven and earth - finished the truck that day and my daughter was able to use it the next day. Oh, they also gave me a 'loaner' to drive since mine ended up taking longer to repair than just a simple oil change. Like I said, these guys - Ken and Tony are great will continue to use them for years to come. It's nice to have someone you can trust.
I went in the shop about 2 hrs before closing I needed brakes an roters they did the job right then and there instead of telling me to come back the next day.
Pleasantly surprised. This type of clean, thoughtful service is no longer typically available in New York where I come from.
I will keep coming back.
My favorite shoe store; just placed four new tires filled with nitrogen on my pick-up truck. Now ready for the NC, Winter. Thanks bobby, Tony and Ken for outstanding work!
My car was repaired right and on time.The employers were nice and explained everything. I recommend them highly.
Good work. Very satisfied as always with TRI CITY.
I enjoyed the experience. I will go there again.
Everyone there is courteous and very knowledgeable and also very friendly. Makes for a nice visit.
Courteous, friendly people. Great work.
I don't know about cars, so I rely on car repair shops to treat me fair and to complete the work that they said they would do, and that I have paid for. I hope I can feel safe in my car.
Great Job, great price, great people, Large and clean waiting area. No waiting on a walk in 40,000 mile service request. Recommend Highly.
Much more convenient than trying to arrange dealer service and price/quality is as good or better.
Equipment malfunction but otherwise fine.
Based on what my wife said, they were very helpful and even pointed out an issue unrelated to the service we were there for. Very thankful for that.
Always prompt, courteous, and reliable service every visit.
Tony and staff were responsive, professional and extremely helpful!
Always very courteous and Friendly. Review detail of work to be performed before and after service. Excellent customer service.
Very good experience, I will return.
They were super helpful when my alternator and battery broke. They called me to check and see if it was okay to proceed with certain replacement parts. They also picked me up at work and drove me to pick up my car. Everything was fixed in less than a day!
Oil was changed and they checked out my brakes. I saved money over AAA and they gave me an accurate brake assessment, couldn't ask for more!
My daughter and I received prompt and excellent service!
Over the years, at different locations, we have used his services. He is a friend of the family, is reliable, and honest. Those are rare qualities in the car repair business.
Professional, loaner car, quality, willing to discuss options with clients. More expensive than some others.
I trust them to do what is needed and not charge for what is not needed. I have had good experience with them and seem to be honest. Price is competitive as well. They provide a ride to & from work when dropping off car so make it easy to get work done.
I've been going to Tri City Auto Care for years. They've always done great work and treated me well.
Easy to get an appointment, they explain what needs to be done. I like reminder emails.
Good honest people.
Long term customers and always satisfied
The customer service is fantastic and in my experience the mechanics are second to none.
I was happy with the service. I was happy with the price and happy all the way round.
We've used them for several years now and have always had good service. They stand behind their work.
I've always had very good service. I have been treated fairly and was never over charged.
The owner is my best friend. We have been friends for 35 years and they do good work. They are up front about price and won't sell you anything you don't need.
I can trust their recommendations for service. And, Tri-City really stands behind their work. I had an unresolved issue with a service, and Tri-City went above and beyond to ensure that the repair was done properly, and my SUV is running very well now. Bottom line is that I can trust them.
I have excellent customer service there. They tried to work with me as a customer. They are not pushy. Sometimes as a single woman you can get taken advantage of and I don't feel that way there. They try to help me with the best of their ability. I feel really comfortable there.
Very pleased with the work and the personal attitude that they have. They are very professional with their work.
I came in unannounced. They fixed my car quickly, and they gave me a lot of options.
I have always been given good information and they are very honest people.
I was very happy with the service. I didn't double check prices. I was pleasantly surprised with how fast they were done. It was same day.
I have gone here for years. I trust them to be honest with what's wrong with my vehicles. I have referred my family here and have felt better serviced here versus the dealers or anywhere else
Car returned with cosmetic stains
They work with you. They help you. They have cars on site that you can rent so you don't have to go to a car rental place.
He does a fine job. He does it quickly and is friendly. He's a good guy.
I didn't have an appointment. I happened to look over on the interstate and saw their shop. I told them I was traveling and they took me right in.
He went out of his way to help us.