Saturn Outlook Transmission Fault and/or Check Engine Light With Code P0716, P0776, P0717, P0777, P2714, P2715, and/or P02723
Vehicles with a 6speed automatic transmission may develop one or more of the following faults related to a broken 35R clutch wave plate inside the transmission: Illumination of the Check Engine Light with code P0716, P0776, P0717, P0777, P2714, P2715, and/or P02723, loss of reverse gear, slipping or harsh 3rd or 5th gear shift. Removal and dis-assembly of the transmission will be required to replace the broken 35R wave plate. It is also extremely important that all debris from the failed part be cleaned from the transmission while it is disassembled in order to try and prevent future problems.
At 64,176 miles on the vehicle, From a stop at a light just exiting the highway, a loud snap as we tried to accellerate. By using the manual shifting buttons, I determined that 3rd gear was gone. We were able to limp to the house as we were only about a mile away. I googled the problem and, of course, found many complaints about this issue on Edmunds.com as well as this forum. Ont he way to the dealer, I noticed it would not use 5h gear either. I have to assume at this point it is the 35R wave plate that has failed and caused significant damage to the transmission. Of course, the car is not under warranty at this point. I took it in to the dealer this morning for a diagnosis. I am, like most of you, disgusted with GM for knowing this is an issue that is obviously pervasive with this model of transmission and doing nothing about it.
You would think they would be smart enough when building a 'family vehicle' for the masses who are on a tight budget they would take responsibility for a major flaw that is costing thousands of struggling families, thousands of dollars. There is no advertising in the world that will make up for this. Unless they make it right, next time, a Honda or Toyota for sure. - Visitor
K7407 3-5 Reverse Clutch Plate Replacement. 46826 Broken wave washer K4707 test drive. Soft and harsh shift between 5 and 6. Seems to hint between 4th to 6th at times at 60 mph. Removed trans. found the same wave washer broken. This time it didn't break into many parts and did not tear anything else up. Only replaced wave washer, no need for filters as no shavings from other parts. Inspection showed parts can be reused, so only replaced wave washer. Reinstalled trans filled with fluid test drie and set front toe. Trans flush code EBA66EE 1.1 @ 65 degrees F. I just bought this 2008 saturn outlook 3 months ago and it had 42,000 miles on it and only drove it for 4,800 miles and had trans issues. The above service was performed by local authorized saturn service center. Since my experience i have read alot of blogs and it appears that similar trans problems are being reported in saturns/GMC acadia. I'm thankful mine was still under the 5 year mgf warranty BUT what happens when history repeats it's self and it appears it's not just IF it's WHEN it happens again. This is such a consumer ripoff to pay $27,000 for a vehicle and already have trans problems. Appears this needs to be more of a RECALL!!!!!!!!!!!!!! - mojo12211
So I was driving home from work today and what do you know, I loose all transmission function. The engine light comes on and the vehicle periodically jumps in and out of gear. I gingerly inch my way home and by the grace of a higher power, manage to pull it in my garage...at which point absolutely no more transmission. I ran a scan on the codes and sure enough P0776, P0700 and P0777. Most irritating part is, this vehicle was purchased for the safety of my wife and young daughter who were left stranded only four-five weeks ago on the Ohio Turnpike due to the charging system malfunctioning. Again....only 58,000 miles! Does anyone know if GM will honor this transmission under warranty if its over the 5yr mark? Seems to me, it should really be a recall at this point! - Visitor
I have read all the reports on the transmission problems that the Outlooks have been having. I think i have all of you beat, my 2008 only had 40,000 miles when it started to hesitate and jump and then totally stop going into drive or reverse!!. A HUGE safety issue since it can happen on a highway! RECALL!!! - Visitor
While going in reverse, jering was first noticed. A few days later, shifting hesitation was noticed and high engine RPM was observed with unmatched acceleration. Engine light turned on and transmission was disengaged. No gears were operative. - Visitor
took it to dealer for oil change 4/30/13 and mentioned that there was a slight hesitation on shifting gears.luckily still under warranty.Replaced all wave plates,3-5-r piston,reseal 3-5-r housing,seal kit and fluid.Total cost to GM 1235.38 to me nada.One year 9000 mi later still running strong but am bringing it back to have them check fluid for debris.Really like the car,first Saturn was a 97 and no problems. - macfrat
Transmission went out - wouldn't move in any direction. Dealer said there is no option but to put a new one in for $3800.
Was out of state and no option to get second opinion - only one GM dealer.
Has to be a faulty design to go out. Never towed anything.
I may have a lemon. - Visitor
So sorry that I bought this used car. So sorry really isn't the word. Was at first told that it was a computer error some type of sensor that needed to be fixed was without my car for about four days .Went pick it up leaving to go fill it up same problem of it hesitating to change gears like it's skipping like a jerk that was now a week ago. now today I called to check on it from Dealer who sold it to me car just in the same place that shop he sent it to is now stating the part is not in and didn't want used part again. It's the clutch that needs replacing he's stating . Not sure if none of them knows what it is. Help me. So frustrated just wish I would have looked harder on the reviews of this car. Hoping, wishing and praying for the best!!! - Visitor
On Monday August 18th 2014 my 2008 Saturn Outlook began to miss gears in which i thought may be low on transmission oil I checked the fluid and the dipstick showed a normal line level. I took the vehicle to the store for the last time that day when it failed to shift entirely while I was in the middle turn lane holding up about 20 cars in traffic. I pushed it into a local restaurant at the corner and called a tow truck to take it to Lung-hammer GMC down the road. They said they couldn't get to it right away but they would call me when they find out what it is and will charge me an inspection fee of $69.00 On Friday of the same week they called to get permission to remove and inspect the transmission. I told them the research showed it was the wave plate and hundreds of people are going though the same thing. It had all the same symptoms. They said they still had to break it down to see what it was and because my vehicle was now off of warranty it will cost me $600.00. They take it apart THEY SAID and then said the rear and 5th gear are damaged. I said I told you what the symptoms were and what needed to be done and I KNOW THAT. They then said it would cost me $6500.00 to rebuild it. I said are you crazy? I can have that rebuilt at a local transmission shop for $2400.00 and I wanted to see if GM would cover any of the repair since they damn well know what is going on. Well now Im having it towed to another shop and they will box the transmission for me to take with me. In the mean time I will dispute the charge on my credit card isnce I know they are trying to rip me off. - Visitor
Our Outlook has been in and out of the shop for the last 3 years with Stabilitrak error messages. Each time the shop says it is something else and charges us $500-1000 each time. This last time, about 3 weeks ago, my husband said no more fixing the same issue. Last week I told him that it seemed to have a difficult time going into drive after backing up. He drove it the next day and of course it didn't do it with him. Today after entering a main road it would not move into 2nd gear. I was able to move it manually in order to make it home. I tested it again and now even when the gear shift says it is in low the dash says it is in drive. It seems to be time to give up. - Visitor
Purchased the 2007 Saturn outlook in 2013 with 39,000 miles on it. Purchased it for the safety of my wife and kids. We have had the car for 2 years and it has 60,000 miles on it. Low and behold the transmission blows while my wife is driving the kids to school. Right in the middle of traffic! She's 8 1/2 months pregnant and I was at work. Now if this " premium " made car that GM supposedly took over was half what they said it was then the tranny shouldn't have been an issue until over 100-150k on miles. After reading all the reviews on this I think there should be a recall on this and we the customers should get taken care of. We are now looking at over 4k installed on a new transmission!!! Are you kidding me right now!! - Visitor
Details...same problem that others have reported. Delay in shifting, engine light comes on. While I new there was issues with the transmission, I was hoping that my problem was something elase. No such luck. Before I lost all gears, I lost 3rd. With 100 miles from home I drove 50 miles in 2nd gear. Then lost all gears. Towed home...will cost $3500 to $3800 TO REPAIR. I know GM does not want another recall, but this is silly. How many transmissions have to go out before they admit there is a problem. It's not fair to those of us that trusted them. - Visitor
hard shifts and now reverse doesn't work - Visitor
-25 f, 2 hours away from home, 7 pm at night, two kids in the car, and treacherous road conditions ~ transmission fails !!!! Was in the shop less then two weeks prior for check engine light & service stabilitrack/traction control warnings. GM dealer cleared lights & said they were historic & nothing to worry about.
This problem is widespread & it isnt hundred of cars affected, its thousands and probably tens of thousands (as these transmissions plague the Outlooks, Acadias, Traverses, & Enclaves). So far GM is doing nothing ~ apparently it takes people dying to issue major recalls, and even then it takes many years and investigations by various agencies. UNACCEPTABLE and CRIMINAL !!!!
I have opened up a case with GM corporate to see if anything will be done to offset or even cover the cost of replacing the junk transmission ($3800) ~ but, after reading countless blogs, webpages, ect of other peoples experiences with GM, I am not holding my breath.
I will certainly jump on the class action lawsuit wagon, if it exists, or when it does come to fruition !!!
This is certainly the LAST GM product I will EVER buy! Furthermore, I will take to social media and any other place I can to tell my story and make sure others know about these cars and the "service" that GM provides. - Visitor
Driving at normal speed, car lurches and loses all power, check engine light comes on. Limped it home a few miles at almost no power at about 20 mph. Then took to auto zone to have obd II codes read. Came up with generic transmission problem code and multiple transmission issue code. Took it to Georgetown interstate transmission where they determined that I needed to replace the transmission to the tune of 3900.00 dollars. - Visitor
My 8 month pregnant wife was driving in the busy city commute and the transmission went out. Luckily she was in the right lane where she could coast to the side. If anything would have happened to my family, I would have sued. Everyone I know who owns an Outlook has replaced their transmission. I would like GM to refund me $3500.00. - Visitor
35R wave plate broke up and fouled transmission - Visitor
The paragraph described exactly what happened to my 2009 Saturn Outlook; no reverse and drives on lowest gear. The solution of course is to have the transmission repaired at the lowest cost possible. The transmission went out on Wednesday 17, 2014 and searching for most feasible solution. - Visitor
When I purchased this car as a 2nd owner of it in 2012 I noticed soon after that it would have a slight hesitation of shifting gears. Being that is how it was when I purchased it we believed it was part of the fuel saver it had in it with the way it would shift while driving in cruise control it would rev up and take off. fast forward to about a year later or less it would start not catching gears, slipping while driving it which lead to getting in the car to go and it would not shift out of first gear. I was advised to pull over and restart the car which would solve the problem it would shift normal again. As time went on it started to happen more frequently and eventually the restarting it would no longer work. Since it would start to act up and stop shortly after I had a difficult time getting it to the garage a half hour away being the problem would stop before I could get there. Months went by with it only happening a couple times over the summer and it stopping soon after. The weather changed and about November it started to happen almost every time I would go to drive my car. Soon after I had to tow my car top the shop because it will not drive. It was no surprise to me when they called me weeks later to let me know the TRANSMISSION WAS BAD AND NEEDED TO REPLACE MANY PARTS IN IT DUE TO THE 35 WAVE PLATE BREAKING AND DESROYING MY TRANSMISSION! I am disgusted with GM and after reading all the complaints by hundreds of customers having the same problems and as long as they don't make it right and recall it I WILL NO LONGER BE A CUSTOMER OF GM and will continue to spread the word of the FLAW in this TRANSMISSION that is costing hundreds of families a lot of $$$$$$$$$$$$$$$$$$$ - LYNNE79
The car has always had issues since I purchased it in 2012 with the transmission. It wasn't so bad in the beginning it would have slight hesitation while shifting gears but it always did so I just thought it was the way it drove. The longer it went on more problems starting to occur. I noticed it started hard shifting, jerking, slipping which lead to me getting in and trying to drive and not being able to shift out of 1st gear. I was advised to pull over and restart the car and it would drive normal again. Months went by with the car not acting up and the season changed to cooler temperatures and the car was acting up more frequently. It would no longer go away by restarting the car and days later it wouldn't drive at all. at 80,000 miles on it. It was no surprise what was wrong with it when the shop called because its the same problem hundreds of other customers are dealing with! THE 35 WAVE PLATE BROKE and completely destroyed my transmission! I AM VERY DISGUSTED WITH GM AND WILL NEVER BE A CUSTOMER AGAIN AS LONG AS THEY KNOW THIS FLAW IN THE TRANSMISSION IS COSTING HUNDREDS OF FAMILIES MONEY AND NOT OWNING UP TO THEIR MISTAKE AND RECALLING THE TRANSMISSION THAT IS NOT WORKING PROPERLY. - Visitor
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