Auto Makes We Service
|Service & Repair|
Customer Reviews (1 review)1 Sort by: Date |
My wife recently had the unfortunate experience of having car issues while I was out of town. She had an experience with a company I would like to share as it is so very important that women and general especially my wife get treated with the utmost respect and consideration from repair shops, as I was not there to handle this for her. I would like to send my thanks to them by sharing her experience.
Being a woman I know very little about cars. I took my Jeep to the dealership to have what I assumed would be a legitimate quote for repairs. All I knew was that it was difficult to put my Jeep into gear. Upon bringing to the dealership I was approached by a male who I will leave nameless who stated instantly that he knew what the issue was with my vehicle and that the “syncros” were bad. He advised he could tell by the noise. I felt comfortable as he sounded like he knew what he was talking about. I was then told the horrific price of $3795.50 to replace my transmission because there was nothing that could be done and a new one would have to be purchased. I then called a friend of mine who advised she took her Lincoln to Transbuilt. I called and spoke with Jon who was very courteous and helpful. He advised that I would need to bring it in and they would give me a free diagnosis. I advised him of my previous experience at the dealership and he assured me I would be taken care of. From the moment I arrived I felt that I could trust this shop, even though I am a skeptic. To my surprise he advised me that I did not need a new transmission and that mine could be repaired. I agreed and by Friday that week my car was done. I can’t tell you how pleased I am with the results. My Jeep runs better than ever and to this day I refer everyone I know with any issues to them.