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Total Automotive

520 Victory Dr | Howell, MI 48843

(517) 879-5357

  • “Very professional and timely.”

    —Patrick, Howell, MI

  • “They were very open and upfront. They didn't push or pressure me into any decisions.”

    —Richard, Howell, MI

  • “They were very knowledgeable. Great experience. Great communication.”

    —Mark, Howell, MI

  • “I think they are very trustworthy. They are price competitive. Their service is outstanding.”

    —Penny, Howell, MI

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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
87
Tools & Equipment (?)
91
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

When reviewing Total Automotive, we found a family owned shop that was established in 1991. Owner Joe has surrounded himself with a great team. Service manager Tim Domin has over 30 years experience. His lead technician is Doug Warner, also with over 30 years experience. Employing two other great technicians both of whom have their ASE Master certification and over 30 years combined experience. The repairs you will receive from this Bosch certified facility are backed by a 2 year 24,000 mile warranty. For your convenience they offer shuttle car service, early bird drop off, free WiFi and Saturday business hours.

Message from the Shop

Family owned and operated for over 20 years, we are your COMPLETE service center ! We beleive in...

Total Honesty, and Total Satisfaction at TOTAL AUTOMOTIVE !
Website

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Heated Waiting Room
Open Saturday Service Guarantee Shuttle Warranty Accepted
Wireless Internet

Customer Reviews (8 reviews)

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  • Total Automotive
    Patrick - Verified Customer
    March 09, 2013

    Very professional and timely.

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  • Total Automotive
    Jason - Verified Customer
    March 08, 2013

    They have always done exceptional work. I was a little worried when they changed owners this summer but their service is still exceptional.

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  • Total Automotive
    Richard - Verified Customer
    February 23, 2013

    They were very open and upfront. They didn't push or pressure me into any decisions.

    Flag This
  • Total Automotive
    Carlos - Verified Customer
    February 19, 2013

    Good experience. Good people.

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  • Total Automotive
    Mark - Verified Customer
    February 08, 2013

    They were very knowledgeable. Great experience. Great communication.

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  • Total Automotive
    Kyle - Verified Customer
    February 01, 2013

    Family friendly service. They actually care about you. They care enough to ask about your work schedule so they can make sure your car is ready when you need it.

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  • Total Automotive
    Tim - Verified Customer
    January 30, 2013

    They always do good work.

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  • Total Automotive
    Penny - Verified Customer
    January 29, 2013

    I think they are very trustworthy. They are price competitive. Their service is outstanding.

    Flag This

Hours of Operation

Mon - Fri8:00am to 6:00pm
Sat8:00am to 12:00pm
SunCLOSED
Quality Repairs
Fair Prices
GUARANTEED

This Top Shop offers RepairPal members a 24-month/24,000-mile warranty and the RepairPrice Guarantee.

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Fast Facts
  1. Joe Mazur, Owner
  2. Established 1991
  3. Online Reputation:
  4. 5 Technicians on Staff
  5. 2 ASE Certified Technicians
  6. 65 Combined Years of Experience