» Toole's Garage

Toole's Garage

1065 Washington St., San Carlos, CA 94070

(650) 779-5635

Call Now: (650) 779-5635
Email Us

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
93
Tools & Equipment (?)
92
Customer Service (?)
96
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Toole's Garage has been serving the community of San Carlos since 1983. We found owner/manager David Toole has over 20 years of automotive industry experience, he has worked his way up through the ranks and is ASE Master Certified. He two technicians who are both ASE Certified and combine for over 17 years of experience. These technicians have access to some of the industries best tools and use them to perform professional repairs on your vehicle. They back their work up with an amazing 36 month 36,000 mile warranty. They also offer for your convenience a local shuttle service, early bird/after hours drop-off, loaner and rental cars.

Message from the Shop

Toole's Garage has one focus, to take the stress out of your car repair equation. We operate with full transparency when recommending your car care maintenance and repair needs. Our shop is equipped to visibly show you from the comfort of your home or office exactly what you need to keep your car running great. Stop by or make your appointment today to experience the service you should expect from everyone with which you do business.

Auto Makes We Service

Acura Honda Hyundai
Infiniti Isuzu Kia
Lexus Mazda Mitsubishi
Nissan Scion Subaru
Suzuki Toyota

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Free Estimates Free Inspection Heated Waiting Room
Loaner Car Military Discount Rental Car Se Habla Espanol
Senior Discount Service Guarantee Shopping Nearby Shuttle
Wireless Internet

Customer Reviews (41 reviews)

Sort by: Date | Helpful
  • Toole's Garage
    Verified Customer
    April 10, 2013

    Great work on pin-pointing the failing O2 sensor.

    Flag This
  • Toole's Garage
    Verified Customer
    April 10, 2013

    The level of service is top notch! Dave and Beau are super-professional and friendly. However, after calling around about some of the recommended services it seems that their prices are on the high end of the scale.

    Flag This
  • Toole's Garage
    Gary - Verified Customer
    April 05, 2013

    The service speaks for itself.

    Flag This
  • Toole's Garage
    Roxanne - Verified Customer
    April 04, 2013

    Great shop to work with! Dave and Beau personally explained all the car repairs that they felt were important to address immediately. They even shopped around for the best deal when I needed a new set of tires. Saved me money and a ton of my own time! Thanks for a painless and easy experience. I'll be back for sure!

    Flag This
  • Toole's Garage
    David - Verified Customer
    April 02, 2013

    I never feel pressure or stressed when I go to Tooles Garage. If I have an issue, I know that I can contact Dave or Beau to resolve it in a professional manner.

    Flag This
  • Toole's Garage
    Verified Customer
    March 29, 2013

    Friendly, knowledgeable, and fair!

    Flag This
  • Toole's Garage
    Janice - Verified Customer
    March 29, 2013

    The people at Toole's Garage are very friendly, fair and honest. I would highly recommend Toole's to family and friends!

    Flag This
  • Toole's Garage
    Al - Verified Customer
    March 25, 2013

    The owner,David, and the rest of the staff are true professionals and are very knowledgeable and I take my 3 vehicles there for service and maintenance.

    Flag This
  • Toole's Garage
    Verified Customer
    March 22, 2013

    We have had our cars serviced at Toole's Garage for the last several years since we moved to the area. I have been extremely satisfied every time I've brought one of my cars there. Both Dave and Beau are extremely friendly and knowledgable and will take excellent care of your car. They have given me loaner cars and given me rides to and from my house when my car was being serviced. They always call me to report on the status of the service and answer all my questions very patiently. On my most recent service appt, there were several items which could only be performed by the dealer. Beau arranged to have my car brought to the dealer and he worked directly with them to have the work done. It is the personal attention and customer service which makes them such an excellent repair shop!

    Flag This
  • Toole's Garage
    Verified Customer
    March 19, 2013

    This is the best ever! Friendly,willing to explain,very clean garage,and they come from integrity. Don't mind working on older cars.I can't say enough good things about my experience.

    Flag This
  • Toole's Garage
    Barbara - Verified Customer
    March 14, 2013

    Toole's Garage is the best shop you could possibly take your car. I am a long time customer. They are honest, informative and do great work for a fair price. Don't waste your time and money going anywhere else--just head straight to Toole's Garage!

    Flag This
  • Toole's Garage
    Jonathan - Verified Customer
    March 14, 2013

    Nice, straight talking, honest and organized.

    Flag This
  • Toole's Garage
    Verified Customer
    March 13, 2013

    Great service!

    Flag This
  • Toole's Garage
    Verified Customer
    March 13, 2013

    Toole's Garage is great!

    Flag This
  • Toole's Garage
    David - Verified Customer
    March 08, 2013

    Their shop is cleaner than my house, and I'm NOT a slop.

    Flag This
  • Toole's Garage
    Susan - Verified Customer
    March 05, 2013

    Great customer service!

    Flag This
  • Toole's Garage
    Giovanni - Verified Customer
    February 28, 2013

    Very friendly staff and they seemed knowledgeable about my Acura. A car wash at the end would have been nice though...

    Flag This
  • Toole's Garage
    Verified Customer
    February 28, 2013

    They worked above and beyond to make sure that I was satisfied with my car, even trying to help with issues that had as little to go off of as a funny noise.

    Flag This
  • Toole's Garage
    Robin - Verified Customer
    February 26, 2013

    A loaner vehicle was provided for me at no cost...so helpful!

    Flag This
  • Toole's Garage
    Verified Customer
    February 21, 2013

    Great place!

    Flag This
  • Toole's Garage
    Kendal - Verified Customer
    February 18, 2013

    Great people and great service. This is why I will continue to keep coming back!

    Flag This
  • Toole's Garage
    Laurie - Verified Customer
    February 15, 2013

    Customer service is amazing from when you first walk in to when you leave. It's a very welcoming environment & I appreciate the time they take to fully explain what is going on & willingness to answer any questions.

    Flag This
  • Toole's Garage
    Susan - Verified Customer
    February 11, 2013

    Toole's Garage is a family business you can trust. I would not hesitate to return for service in the future. The garage was immaculate and the service was outstanding.

    Flag This
  • Toole's Garage
    Verified Customer
    February 08, 2013

    The technicians were helpful and respectful. I appreciated their knowledge and service.

    Flag This
  • Toole's Garage
    Verified Customer
    February 07, 2013

    Honest!

    Flag This
  • Toole's Garage
    Matt - Verified Customer
    February 06, 2013

    Where else can you get a 3 year/36,000 mile warranty? They stand behind their work. I recommend them if you have Honda, Acura, Nissan, Infiniti, Lexus, Toyota, Scion, Mazda, Subaru and Hyundai for auto service.

    Flag This
  • Toole's Garage
    Jennifer - Verified Customer
    February 05, 2013

    Toole's Garage is THE BEST place to take your car, hands down! They are extremely knowledgeable, fair, and friendly. I live about 25 miles away, so it is certainly not the closest shop to my house, but it is worth the drive! Everything they do is top notch!

    Flag This
  • Toole's Garage
    Verified Customer
    February 01, 2013

    Friendly and helpful staff.

    Flag This
  • Toole's Garage
    Verified Customer
    January 25, 2013

    They are super nice!

    Flag This
  • Toole's Garage
    Marty - Verified Customer
    January 17, 2013

    Dave and his team were very knowledgeable and did a great job on my truck.

    Flag This
  • Toole's Garage
    Ivan - Verified Customer
    January 17, 2013

    Very honest and hard working guys. Would recommend to anybody looking for a reliable car repair shop.

    Flag This
  • Toole's Garage
    Nancy - Verified Customer
    January 14, 2013

    Dave and Bo have been extremely helpful and have gone out of their way to help get cars up and running for my daughters before leaving for school. We will be back with cars when they come home for summer, to make sure everything is good for the next school year.

    Flag This
  • Toole's Garage
    Mitch - Verified Customer
    January 07, 2013

    Very professional interactions. Clean shop. Did not try to sell unnecessary additional work. Loaner cars available is a nice plus.

    Flag This
  • Toole's Garage
    Sergey - Verified Customer
    January 04, 2013

    The guys are passionate car lovers!

    Flag This
  • Toole's Garage
    Patrick - Verified Customer
    January 03, 2013

    Toole's pre-purchase eval/diagnostic of a potential vehicle saved me over $14,000. As a result, I found a similar car in fantastic shape that I love! Their expertise and customer service are top notch - I wish I lived closer.

    Flag This
  • Toole's Garage
    Jordan - Verified Customer
    January 02, 2013

    Best ever. I have been taking my Acura to Toole's Garage for over two years now and could not be happier. They completely take care of the rental car and even work with my dealership to ensure I am taking advantage of my warrenty. Highly recommended for anyone looking for a reliable, fair, and friendly auto shop.

    Flag This
  • Toole's Garage
    Simona - Verified Customer
    December 27, 2012

    Always provide excellent service, fair price, and trustworthy.

    Flag This
  • Toole's Garage
    Verified Customer
    December 18, 2012

    This place was too costly for my budget. The owner tried very hard to provide a logical explanation for recommended maintenance but I walked away feeling coherced into maintenance that may have been unnecessary. On top of that, I ended up having to have work done there redone a few months later. I didn't feel scammed or anything but I did walk away not feeling good about service provided.

    Flag This
  • Toole's Garage
    Olga - Verified Customer
    December 12, 2012

    Awesome shop!

    Flag This
  • Toole's Garage
    Verified Customer
    December 11, 2012

    Toole's Garage is the best place to get your car maintained and repaired - they are extremely knowledgeable, honest and treat customers very well.

    Flag This
  • Toole's Garage
    Mark - Verified Customer
    December 11, 2012

    I have recommended Dave Toole and Toole's Garage to several people. Dave was an excellent technician at his last shop (Honda Hospital/Auto Medics), and continues to be the best technician I have ever encountered. I'm delighted he has his own shop, and it is because of him that I have moved my business. He is meticulous, obsessively thorough, honest, and a really good guy. He is what everybody wants in their automotive technician -- a go-to guy who diagnoses correctly, fixes accurately, charges fairly, and makes the whole process easy and even fun. Toole's Garage is the place I recommend for Asian auto maintenance and repair, and likely the only place I'll go from now on. And if you think my praise is effusive, it's because Dave has earned it!

    Flag This

Hours of Operation

Mon - Fri8:00am to 5:30pm
Fast Facts
  1. David Toole, Owner
  2. Established 1983
  3. Online Reputation:
  4. 3 Technicians on Staff
  5. 3 ASE Certified Technicians
  6. 43 Combined Years of Experience